Qui utilise Nimble ?

Services commerciaux Médias et Internet Commerce de détail Logiciel Manufacture Finances

Description de Nimble

Nimble est le CRM simple et intelligent pour Offre 365 et G Suite dont vous ne pourrez plus vous passer, qui associe vos contacts, historiques de communication, boîtes de réception électroniques et rendez-vous de calendrier à plus de 160 contacts d'applications professionnelles SaaS et connexions de réseaux sociaux (y compris LinkedIn, Twitter, Facebook), pour former un gestionnaire des relations interéquipes unifié.

Informations sur Nimble

Nimble

http://www.nimble.com

Fondé en 2009

Prix de Nimble

Nimble est disponible à partir de 19,00 $US. Nimble n'est pas disponible en version gratuite mais propose un essai gratuit. Voir plus d'informations concernant le prix de Nimble ci-dessous.

À partir de

19,00 $US

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

Nimble - Fonctionnalités

Alertes sur les biens
Gestion des campagnes
Gestion des contacts
Gestion des leads
Mise en correspondance des clients et des biens
Segmentation
Suivi des interactions
Suivi des références
e-mail marketing
Accès mobile
Devis et offres
Gestion des tâches
Gestion du territoire
Intégration des médias sociaux
Intégration du chat interne
Intégration du marketing automation
Lead scoring
Segmentation
Stockage de documents
Système de calendrier et de rappel
e-mail marketing
Base de données de clients
Gestion des appels
Gestion des campagnes
Gestion des canaux
Gestion des commissions
Gestion des contacts
Gestion des contrats
Gestion des leads
Gestion des opportunités
Gestion des ventes sur le terrain
Gestion du territoire
Génération d'offres
Mesure des performances
Prévision des ventes
Suivi des références
e-mail marketing
Base de données de contacts
Contacts partagés
Gestion des leads
Gestion du pipeline de ventes
Importation et exportation de contacts
Outils de prospection
Recherche/Filtre
Segmentation
Suivi des interactions

Avis sur Nimble

Afficher 5 avis sur 1 459

Note globale
4.4/5
Facilité d'utilisation
4.3/5
Service client
4.3/5
Fonctionnalités
4.2/5
Rapport qualité-prix
4.3/5
Brad B.
CEO/Founder
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 24/01/2019

"The Best Profile Enrichment App for Business Professionals on the Market"

Commentaires: Nimble is our data enrichment application. We use it across departments for the purpose of enriching contact information in all our systems. The product as a plug in via the contact manager and prospecting widget is not only affordable, it 's ROI is immediate, compared to other data enrichment platforms that are very expensive. We leverage Nimble in several business use cases, Top of the funnel lead generation, Segmentation and Audience selection for Marketing and sales outreach campaigns and general profile updates across other platforms we use such as Salesforce, Google for Work, Calendars etc. Use it to save time and have accurate data for any business case. It is very strong at building profiles off of simple highlight features in Linkedin, Email and other daily sources of contact information. No Brainer...

Avantages: Nimble's ability to work in all of our platforms google for work, Salesforce CRM, Mobile, Linkedin, 366 Degrees and web pages. Nimble's chrome app works across any page or application we work in. We use it to enrich profiles across all our engagements. Nimble prospector lets us highlight a contact across platforms to automatically update, enrich and push information to our Salesforce CRM or Marketing Platform 366 Degrees. It saves a 10-15 hours a week across departments eliminating manual research or contact and lead updates. The ability of Nimble to provide personal dosssiers on any contact across your business applications is unreal. The platform helps us drive better relationships and realtime data to use in our sales and marketing outreach.

Inconvénients: Nimble is a little misunderstood in the market from my perspective. It can be used as a CRM and is a great solution for departmental or Small to Midsize businesses in this capacity. However the real power is in the enrichment of profiles and prospecting capabilities to find additional information that is missing already in key business platforms Billing, Sales, Marketing or Customer Support. We have no dislikes with Nimble related to the way we utilize it across Salesforce, Google and other key software services we use it with.

Réponse de l'éditeur

envoyé par Nimble le 01/02/2019

Thank you for your review Brad. We really appreciate your support of Nimble and the team.

  • Provenance de l'utilisateur 
  • Publié le 24/01/2019
David M.
Sales Director / Logistics Coordinator
Agriculture, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 02/03/2020

"Simple & Effecient"

Commentaires: Overall I have been happy with this product. It keeps evolving and keeps getting, generally better. The customer service is over the top. Quick response, always there if we have a questions. I like that!

Avantages: Easy to assign tags and group the ones you want to use to target specific groups for marketing purposes.

Inconvénients: New UI for data entry is not as efficient as it used to be. Still simple but simple data priorities such as which phone number is primary is no longer available. You actually need to open the whole contact window to see all the data while before the summary gave the most important info.

  • Provenance de l'utilisateur 
  • Publié le 02/03/2020
Scott a. G.
owner
Production audiovisuelle, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 14/01/2020

"Nimble...pretty solid CRM"

Commentaires: Nimble is able to handle an extremely high volume of information in a way that makes sense and is useful to the user. Trying to run my business without the help of Nimble was overwhelming and unsustainable. With Nimble, I have been able to much more effectively plan and keep track of my contacts with customers, as well as knowing the content of those contacts...which makes for much more effective business building.

Avantages: Nimble is able to keep track of, organize, schedule, and prioritize a vast number of contacts, prospects, clients, and colleagues which I would not otherwise be able to do effectively. The interface presents a wealth of information about each of the entries and is customizable, so I can choose what is most important to see and what is not. I like the social media search features, which have been steadily improving, as they provide multiple opportunities and reasons for regular contact. Being able to create email templates is also a big time saver, especially when making several new contacts a week. And these same templates make it much easier to keep in regular contact as each prospect is funneled toward the ultimate goal of becoming a client.

Inconvénients: I've struggled with some of the manual features of social media integration within Nimble. When Nimble auto-detects a social media profile (or profiles), the integration is much more useful. If I have to input the address for the social media profile manually, then the integration is much more bare-bones. One of the features of Nimble that can be useful is a calendar integration that prompts for information regarding what was useful during a particular event. However, this integration very often asks about personal calendar events which have no bearing on customer relations and are not very useful for business building. I have not yet figures out how to select which calendar events should receive these post event prompts and which ones should not. So, this particular calendar integration has become somewhat instrusive and not easily mitigated.

  • Provenance de l'utilisateur 
  • Publié le 14/01/2020
Utilisateur vérifié
Managing Director
Immobilier, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    Sans note
  • Support client
    1/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 23/06/2015

"Private Commercial Real Estate Debt Company Reviews Nimble"

Commentaires: We spent a good amount of time investigating our options and so with whatever drawbacks, we are still happy with our investment in nimble. Whatever its shortcomings, its much easier to use than our old system which was designed by a company called blue robin.

Avantages: We like the simplicity, browser plug in is really interesting. its engaging but we don't use a lot of the features.

Inconvénients: 1) Like I said we do appreciate the simplicity but the biggest disappointment / the thing that would make the system a slam dunk for us if improved is simply the dropdown customization for contact categorizations. We have no use for "Hot Lead" we're not sales people, we're a capital source for the real estate world. We changed those to be subcategories of the lead type which we also customized. The disappointment is in that the system doesn't appreciate that more often than not, a Broker is often also a Buyer, an Attorney often dabbles as a Developer. It would be an easy thing for them to be both. For now we rely on tags although its prone to human error and I don't feel comfortable making mail lists off of them. In summary, our perfect system would allow for broad macro categories that we could customize and subcategories. As well as the ability to check multiple boxes 2) A couple of smaller things, When we connected our twitter account in uploaded all of the companies as people which was a disaster. There was no way to just flip them into companies. We had to delete them and remake them.
3) No customer service. It was a nightmare when we couldn't get an excel of contacts to upload properly, I think my associate had to tweet at Nimble to get any response. Eventually it was resolved. 4) For some reason we thought that connecting people's linkedin would tell us if they changed their job but so far it hasn't.

Réponse de l'éditeur

envoyé par Nimble le 23/06/2015

Thank you for taking the time to review Nimble.

I want to address a few of the concerns you brought up in the Cons to help out.

For 1. We recommend using the Custom Data fields feature in Nimble to create uniform data instead of Tags because they can definitely get messy.

For 2. Twitter doesn't differentiate between people or company accounts over their API, therefore, we can only import all contacts as a person or a company. We chose to go with "person" by default because this is more often the case than not. We're planning to add the option to convert a contact record from a person to a company in the future to help with this pain from Twitter.

For 3. We offer customer support via email M-F from 9-5 PM Pacific and you will always hear back from us if you write to care@nimble.com. We are also addressing CSV upload issues this summer to make it easier to bring your data into Nimble.

For 4. LinkedIn has limited their API from allowing CRM systems to sync job changes, therefore, you may update contacts with the Nimble Smart Contacts App while on LinkedIn if a contact changes their job. It's a different workflow, but it achieves the same result.

All in all, I really appreciate your feedback for Nimble. This is the kind of feedback we want so we can continue to stay at the top.

Best,

Joseph

  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 23/06/2015
Heather S.
Kitchen Manager
Production alimentaire, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 21/02/2020

"How did we before..."

Commentaires: Have a regular monthly order, I can see on my dashboard what everyone in my base is showing or reminding. I was able to sit down look across the board and turn a regular monthly order into a professional yet fun/silly event based on National Taco Day and my purveyors had specials as well. It was an upsell but also an way to show them we see them as people and not a customer number. Now we do the order based on purveyors, day of the month and/or a request per them. Its like seeing the financial future and the ability to grab it.

Avantages: How does it know!! We are small but have orders out months in advance and just did them as they came up. Now I get ideas from purveyors to customers just because base info matched. I can present my purveyors new item and idea to a customer a month out. I see future everything on my dashboard and can preview, brainstorm and have a great new idea and items before the customer knows they want to try something new!

Inconvénients: Information overload and repeat reminders so I actually mentally blank over a contact or special because I see it every day. I feel like all the info we get on a customer is way more than we need, however it leads to new contacts. Win- Win

  • Provenance de l'utilisateur 
  • Publié le 21/02/2020