Notes moyennes

37 avis
  • Note globale 4 / 5
  • Facilité d'utilisation 3.5 / 5
  • Service client 3.5 / 5
  • Fonctionnalités 3.5 / 5
  • Rapport qualité-prix 3.5 / 5

Informations sur le produit

  • Version gratuite Non
  • Version d'essai gratuite Non
  • Déploiement Cloud, SaaS, web
    Installation (Windows)
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • CDK Global
  • http://cdkglobal.com
  • Fondé en 1974

En savoir plus sur CDK Global

Chez CDK Global, des solutions technologiques intégrées sont fournies à plus de 26 500 concessionnaires d'automobiles, de camions, de motocyclettes, de véhicules récréatifs et d'équipement lourd en Amérique du Nord, en Europe, au Moyen-Orient, en Afrique et en Amérique du Sud. Avec plus de 100 pays représentés dans le monde entier, CDK permet à des concessionnaires comme vous d'obtenir facilement des résultats mesurables et de générer des bénéfices supplémentaires dans tous les domaines de votre activité.

CDK Global - Fonctionnalités

  • Base de données de contacts
  • Concessionnaire voitures d'occasion
  • Concessionnaire voitures neuves
  • Crédit concessionnaire auto
  • Gestion de la comptabilité
  • Gestion des collectes
  • Gestion des documents
  • Gestion du financement
  • Gestion locative
  • Intégration de sites web
  • Service clientèle
Information non fournie

Avis les plus utiles sur CDK Global

For the money they need to do much, much better

Publié le 06/05/2019
John a. H.
General Manager
Secteur maritime, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
3/5
Note globale
2 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
3 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Over the years I have gotten to know a lot of the folks out in Utah, many are still there some are gone. They try, but they need to get out of the building and go out and see how a busy dealership really works. And, most of all they need to make fixes, updates and changes faster. It takes them years to fix simple things. And, they have become GREEDY as hell, they are way too expensive and getting worse. If I could find a more reasonably priced application I will be gone soon.

Avantages: Back what I was first looking for a complete Marine Dealership package they were the best I found, I have not looked since 2002. Right now I still like their Repair Order module, as well as their Parts handling. I don't personally work much with their Boat Sales module, but I don't get any complaints about it.

Inconvénients: They have just missed to many little things, and cannot seem to make changes in any kind of decent time frame. They also do not have simple utilities for canceling or editing data. Everything you need to change has a time consuming "Back out" routine, their is no simple "Delete" They do not give the end user enough control over what fields display on the initial screens, and who ever designed the rental module has no clue regarding renting storage space, only things like boats or PWC's.

Industry Fit

Publié le 22/08/2018
George K.
Project Manager/Business Development
Machines, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
3 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We couldn't handle a dealership with daily activities this large without a program like CDK/PFW. When we last upgraded the software and added additional branches we compared to the industry competitor in our brand, and this was over less expensive over the coming 5 years.

Avantages: The CDK/PFW software is rather good for the Agricultural/Turf dealer. We're using it SAS and uptime is usually pretty good. They have spent time integrating to our OEM manufacturer. That helps. There are many module/features that help monitor and run the dealership, and there are others that while they exist we are not taking advantage of.

Inconvénients: Their support staff seldom have worked in a dealership and don't understand that day to day frustrations and time constraints we work with. While they are upgrading the software they have chosen to upgrade the user interface screens and our people in all locations don't like the new interface. The functionality is still there, but just not as easy to get to things we're used to, and that takes up more time.

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