123FormBuilder

Qui utilise 123FormBuilder ?

Principaux utilisateurs : — Les entreprises issues d'un large éventail de domaines : analyse de marché, santé, éducation, organisme à but non lucratif et association caritative — Les départements RH émettant des opinions d'entreprise – Les développeurs et les non-programmeurs.

Description de 123FormBuilder

123FormBuilder vous permet de construire n'importe quel type de formulaires en ligne, de gérer les workflows et de collecter des données exactes en toute facilité.
Avec son interface intuitive et ses puissantes fonctionnalités, ce logiciel est approuvé par 1,7 million d'utilisateurs de tous les plus grands secteurs d'activité dans plus de 185 pays.

Informations sur 123FormBuilder

123FormBuilder

http://www.123contactform.com

Fondé en 2008

Vidéo de 123FormBuilder
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Présentation des tarifs de 123FormBuilder

123FormBuilder est disponible en version gratuite et propose un essai gratuit. La version payante de 123FormBuilder est disponible à partir de 24,99 $US/mois.


À partir de

24,99 $US/mois

Version gratuite

Oui

Essai gratuit

Oui

Déploiement et prise en charge de 123FormBuilder

Ressources d'aide

  • Support en horaire de bureau
  • En ligne

Déploiement

  • Cloud, SaaS, web
  • Mobile (iOS natif)
  • Mobile (Android natif)

Formation

  • Formation en ligne en direct
  • Documentation

123FormBuilder - Fonctionnalités

  • Enquêtes et feedback
  • Entrée en libre-service
  • Formulaires personnalisables
  • Gestion des badges
  • Gestion des calendriers
  • Gestion des contacts
  • Gestion du marketing
  • Inscription d'événements
  • Inscription de cours
  • Inscription de groupes
  • Inscription en ligne
  • Inscription sur place
  • Suivi des participants
  • Traitement des paiements
  • Traitement des remboursements

Logiciels d'inscription : afficher la liste complète

  • Archivage et rétention
  • Automatisation des processus et flux de travail
  • Collaboration
  • Contrôles/Permissions d'accès
  • Création et conception de formulaires
  • Fonction de glisser-déposer
  • Gestion de versions
  • Recherche en texte intégral

Logiciels de création de formulaires : afficher la liste complète

  • Calendrier des événements
  • Confirmation et rappels
  • Gestion de site web
  • Gestion des listes d'attente
  • Gestion des participants
  • Gestion des réductions et des coupons
  • Gestion du marketing
  • Inscription en ligne
  • Paiements en ligne
  • Promotion sur les médias sociaux

Logiciels de gestion d'événements et de réservation : afficher la liste complète

  • Analytique
  • Collecte de commentaires
  • Feedback à 360 degrés
  • Gestion des enquêtes
  • Rapports sur les appels
  • Suivi des plaintes

Logiciels de satisfaction client : afficher la liste complète

  • Bibliothèque de questions
  • Collecte de réponses hors ligne
  • Division des questions (question branching)
  • Enquête mobile
  • Enquête sur sites web
  • Logique d'évitement
  • Outils d'analyse de données
  • Prise en charge des fichiers audio, image et vidéo
  • URL d'enquêtes personnalisées
  • e-mail marketing

Outils de sondage : afficher la liste complète

123FormBuilder - Logiciels similaires

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Avis sur 123FormBuilder

Lire tous les avis

Score moyen

Facilité d'utilisation 4,3
Service client 4,1
Fonctionnalités 4,2
Rapport qualité-prix 4,1

Évaluer le logiciel

Partagez vos expériences avec d'autres acheteurs de logiciels.

Écrivez votre avis !
Dave R.
Divertissement
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    Sans note
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Source : GetApp
  • Publié le 09/08/2016

"Love this app!"

Commentaires: I use 123 contact form for my wix website (that's how I found them) and I love it. It does exactly what is advertised and has recently been upgraded to include some better designs.

Avantages: Forms are designed well and easy to use. I usually receive data by email within seconds of the form being submitted.

Inconvénients: A bit costly for what it does (anyone who knows HTML well enough can probably create a mailto form that does the same thing) but the design is great and it's easy to customize which is why we use it.

  • Source de l'avis 
  • Source : GetApp
  • Publié le 09/08/2016
Tulio A.
Manager
Musique, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 14/08/2019

"123FormBuilder has become a powerful tool for my company!"

Commentaires: I have been using 123FormBuilder for 1 year in my company and its forms solve 99% of the problems I have.

Avantages: The number of fields for forms is countless! In addition, 123FormBuilder has several security mechanisms that allow the form to be used for any use. Even for contests! The ease of creation and finding what you need, and if you don't find what you are looking for, the service always answers you in 1 day! Our company will not stop using 123FormBuilder anytime soon!

Inconvénients: There are very few weaknesses of 123FormBuilder, the only thing I could think of was having a chat so I could have my questions answered, but by email, I always get the answer by the end of the day.

  • Source de l'avis 
  • Publié le 14/08/2019
David R.
Program manager
Gestion d'organisme à but non lucratif, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    3 /5
  • Support client
    3 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 03/10/2020

"Easiest to use form builder software out there"

Commentaires: I used the software to hire staff for our nonprofit. All the applicants who used the forms said they were easy to access and complete.

Avantages: The software was very easy to use. To build forms all you needed to do was drag and drop elements (multiple choice, choice matrix, short answer fill in) into the document. What was really helpful, which no other software on the market does, is the fact that you could fit up to two column's worth of questions, side by side, in the same document. This allowed you to keep forms short as all of the space was used efficiently. Most other form builders force you to create one big, long column of questions that stretches across multiple pages.

Inconvénients: What I liked least was the fact that the software was missing the ability to export forms to PDF or Word. The only way that I was able to share the form with users is with a URL. This is an issue for me because in my line of work I work with clients who do not have reliable internet and yet still need to fill out the forms I send them. With an exportable Word or PDF version of my form, they could do this.

Réponse de l'éditeur

envoyé par 123FormBuilder le 14/10/2020

Hi, David!
First of all, thank you so much for reviewing us! We appreciate any feedback that helps us constantly improve our product!

We appreciate you checking in to see what features we have available.
At this time, we do not offer the possibility to export data into Word documents, but it can be exported to Excel.
Moreover, there is a workaround to get the PDF file with all your form's data. Please read this article to see how to export your entries to PDF (last section): https://www.123formbuilder.com/docs/can-i-save-reports-as-pdf-files-from-online-forms/

Thank you again for your review and we wish you the very best as your business grows,
The 123FormBuilder Team

  • Source de l'avis 
  • Publié le 03/10/2020
Tanzina A.
Curator
Art, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    1 /5
  • Facilité d'utilisation
    1 /5
  • Fonctionnalités
    1 /5
  • Support client
    1 /5
  • Rapport qualité-prix
    1 /5
  • Probabilité de recommander le produit
    0/10
  • Source de l'avis 
  • Publié le 18/02/2020

"After over 4 years of daily use, they held my data "hostage" when I tried to downgrade"

Commentaires: After several years of using the forms almost on a daily basis on the Gold Plan, last year I went through personal tragedies, closed my business, lost my job and no longer needed nor could afford to continue the paid plan. This year as I am recovering, I will be creating possibly 3-5 forms in a year compared to 30+ forms per year in the past. When I tried to create a free form, I realized 123formbuilder had put security blocks so I couldn't access my old forms, data or even create new forms. They wouldn't even let me delete old forms without upgrading and paying for a Gold plan. I could log in, but then any activity I tried, I would be directed to a page to upgrade with no other option. I have been going back and forth the past week with customer service. They released the block at first when I first contacted them, and since their email had gone to spam, I never saw that they gave me a 3 days window to delete all forms. I just proceeded with creating one form, uploaded to my website, started getting applications, and went back to the "upgrade or else" page. I explained my situation to the customer service rep and pleaded to use the free service, said I wouldn't use more than 5 forms as per the free agreement, asked as a long term client if I could keep the current form with 10+ fields (I was willing to edit and remove excess fields if that wouldn't be allowed). But she just blocked me from even being able to access the form submissions and kept pushing me to pay!

Avantages: Only workable on upgraded paid services.

Inconvénients: Even with the upgraded paid plan, it is very tedious to customize each new form even though they are duplicated. I was creating new sign up forms (duplicates of past week's form) every 1-2 weeks throughout the year, and had to customize every detail on the notification emails and thank you messages every single time.
When you try to delete multiple fields, you have to do it one by one, can't select multiple fields.
Customer service is terrible!!!

Réponse de l'éditeur

envoyé par 123FormBuilder le 19/02/2020

Hello Tanzina,

Thank you for your feedback - we always appreciate it, whether good or bad, and it is one of the main promoters for improvement in terms of product and customer care experience.

We are very sorry to hear about your inconvenience and we want you to know we do empathize with you and we do care about your situation. The safety of your data and your satisfaction are of real concern to us.

We have looked into our interaction with our Customer Care Representative and we want you to know that she will follow up with you on an email she sent you yesterday. She will continue to communicate with you on this matter in order to ensure that this issue is resolved as soon as possible.

Thank you again,
123FormBuilder Team

  • Source de l'avis 
  • Publié le 18/02/2020
Miranda F.
Human Resources
Transport routier/ferroviaire, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    Sans note
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 11/09/2020

"123Form Builder"

Commentaires: Very satisfied and would highly recommend

Avantages: Easy to create as many applications as you'd like. Easy to add link to your company website's employment page.

Inconvénients: Nothing at this time. Been using for over 2 years and have not experienced any issues as yet

Réponse de l'éditeur

envoyé par 123FormBuilder le 14/09/2020

Hello Miranda,

Thank you so much for your feedback, we more than appreciate it!
We are happy to hear that our product has been useful for you.

Wishing you the best and to many happy forms ahead,
The 123FormBuilder Team

  • Source de l'avis 
  • Publié le 11/09/2020