Pour qui ?

Entreprises cherchant une solution efficace de sauvegarde, de réplication et de reprise après sinistre pour leur environnement virtuel.

Notes moyennes

91 avis
  • Note globale 4.8/5
  • Facilité d'utilisation 4.7/5
  • Service client 4.7/5
  • Fonctionnalités 4.5/5
  • Rapport qualité-prix 4.7/5

Informations sur le produit

  • À partir de 595,00 $US/unique
    Consulter les tarifs
  • Version gratuite Oui
  • Essai gratuit Oui, obtenez un essai gratuit
  • Déploiement Cloud, SaaS, web
    Installation (Windows)
  • Formation Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Service de support permanent (réponse directe)
    Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Altaro Software
  • http://www.altaro.com
  • Fondé en 2009

En savoir plus sur Altaro VM Backup

Altaro VM Backup est une solution de sauvegarde et de réplication de machine virtuelle pour Hyper-V et VMware. Conçue pour les services informatiques, les revendeurs et consultants informatiques et les prestataires d'infogérance (MSP), elle propose des fonctionnalités robustes et rationalisées pour les grandes entreprises, telles que la réplication optimisée pour le réseau WAN, le CDP, déduplication en ligne augmentée, etc. Elle se caractérise par sa facilité d'utilisation, sa rapidité, son prix abordable et sa garantie de réponse ultra-rapide aux appels à l'assistance, en moins de 30 secondes. Essayez-la gratuitement pendant 30 jours.

Altaro VM Backup - Fonctionnalités

  • Accès à distance
  • Assistance téléphonique
  • CRM
  • Facturation
  • Gestion de projets
  • Gestion des correctifs
  • Gestion des problèmes
  • Messagerie instantanée
  • Planification
  • Sauvegarde et récupération
  • Tableau de bord
  • Compression
  • Cryptage
  • Journal de sauvegarde
  • Options de serveur local
  • Options du serveur distant
  • Planification des sauvegardes
  • Prise en charge de plusieurs systèmes
  • Restauration et accès web
  • Sauvegarde en continu
  • Sauvegarde incrémentielle
  • Stockage sécurisé des données
  • Compression
  • Cryptage
  • Journal de sauvegarde
  • Options de serveur local
  • Options du serveur distant
  • Planification des sauvegardes
  • Restauration et accès web
  • Sauvegarde cloud
  • Sauvegarde en continu
  • Sauvegarde incrémentielle
  • Stockage sécurisé des données
  • Bare Metal Restore (BMR)
  • Compression
  • Cryptage
  • Planification des sauvegardes
  • Reprise d'activité
  • Sauvegarde VM
  • Sauvegarde différentielle
  • Sauvegarde en continu
  • Sauvegarde incrémentielle
  • Analyse de machines vituelles
  • Archivage et rétention
  • Gestion de versions
  • Gestion des espaces de noms
  • Gestion des performances
  • Mobilité des données
  • Reprise d'activité
  • Suivi des capacités
  • Virtualisation de bureau
  • Analyse de machines vituelles
  • Contrôle à distance
  • Cryptage de machines virtuelles
  • Gestion des sauvegardes
  • Interface graphique
  • Migration de machines virtuelles
  • Serveur virtuel
  • VDI

Avis les plus utiles sur Altaro VM Backup

Set it and forget it

Publié le 21/05/2019
Jarret S.
Operations Manager
Hôpitaux et soins de santé, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I backup 1 host with 5 virtual machines on it nightly.

Avantages: I like that it runs my backups nightly and only notifies me when there has been an issue.

Inconvénients: For a novice with virtual machines like myself, it can be a bit overwhelming initially. I know it is designed with people with far more expertise than myself in mind.

Why we moved from a competing software to Altaro backup software.

Publié le 09/08/2019
Shlomo F.
Manager
Services et technologies de l'information, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: While we are a smallish company, we have a pretty large virtual environment, mostly for development and testing purposes. We currently house about 80 VMs and have at our disposal about 60 TB of disk space. We were unhappy with our current backup software and started looking for alternatives. Altaro was chosen as the replacement software primarily due to their exemplary support services, fair pricing structure and a rich set of features and functions. As a software company ourselves, we are very aware and sensitive to the level of support that comes with purchasing a software. Altaro offer 24/7 technical support, and they are very good at resolving issues and answering questions.

Avantages: Extremely easy to install, configure and get running. Within 15 minutes, all the Hyper-V hosts and the VMs were recognized and ready for backup. A non-experienced junior employee can get the product up and running. User GUI is very clean, clear and intuitive. We managed to perform all the tasks without reading any instructions. Altaro is fast, very fast. The first time we performed a full backup, there was concern that it completed too soon, and that the backups were not usable. But we restored to a test drive and they all checked out.
The incremental backups with deduplication are even faster, taking only a minute or so per VM.
The Deduplication compression is very good. We are currently looking at over 80% savings of space. The price is right. They have a very fair pricing structure for both licenses and support services and offer discounts and incentives when needed. Offsite backup feature easy to implement. Using their offsite server setup file, any computer within the intranet/internet can become an offsite backup location. Consistently improving their offerings. With every new release of the software, clients are introduced to new features and functions, many of which have come from the clients themselves. They listen to the client’s feedback. Exemplary support services. One of the few companies that offer 24/7 support staffed with senior technical resources. We have always been able to receive support and assistance almost instantly.

Inconvénients: Too sensitive with error codes from storage devices. In cases that other products complete the backup and restore, Altaro fails due to minor errors reported from storage devices. I wish they would complete the backup and just add a warning that there was an error code reported. Using a new storage device resolved the issues in our case. No support for defining many backup JOBS. You can only define one primary and one offsite backup source, and each VM can only belong to these 2 sources. It would be nice to be able to backup a VM multiple times, to multiple primary sources, each source with different location and retention policy. This can be achieved only by a many to many relationship between VMS and Primary/Offsite sources. I was told this may be coming out in the next release.

Réponse de l'éditeur

envoyé par Altaro Software le 12/08/2019

Thanks for reviewing Altaro VM Backup - we really appreciate it. We confirm that the support you require for backup jobs will become available in v8.5 of the solution, scheduled to be released later this year.

Easy to use backup software!

Publié le 04/12/2019
Pim P.
System administrator
Informatique et sécurité réseau, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We solved a lot of issues regarding to serers being down. We mount the VM in another Hyper-V environment and the customer is ready to work again in minutes. While we restore the complete work-environment from the cloud.

Avantages: - File granular restore
- Restore from mounted VM
- Offsite copies external device
- Offsite copies in the cloud
- Replication

Inconvénients: Sometimes the UI speed is somewhat slow. When restoring on file level, the selection of the disks goes somewhat slow.

An economic tool that brings quick results.

Publié le 16/11/2019
Zuzana B.
Staff Software Engineer
Services et technologies de l'information, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
3/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: It has its advantages because it is still a powerful product, the speed in relation to the price is an economic advantage for the organization, its capacity is good however we have taken very into account in relation to safety, so we have limited the use of According to the level of data backup, it is generally used for fast backup.

Avantages: One of the advantages that this software has offered in the company is that it offers fast restoring at a low price. Recovering a server can be done in a very fast way, the whole process is basically intuitive so it adapts to any type of user from the more advanced until the principinate, since it does not have so much complexity in terms of its use.

Inconvénients: At the security level, its administration does not have any authentication mechanism, some applications in terms of storage generate small errors but not of such complexity.

Réponse de l'éditeur

envoyé par Altaro Software le 18/11/2019

Thanks for reviewing Altaro VM Backup.

With regards to your security-related request, we understand where you are coming from and recommend that efforts are made to tighten the OS security layers in this case. If a hacker were to gain admin access to the server, this means that they would have access to the backup data with or without the Altaro console We agree that having restricted access to the console would be a great feature, and in fact have discussed having granular access for different users - however, we cannot offer an ETA for just yet.
Currently, our primary recommendation here is to strengthen password policies for accounts that have server logon access, and restrict access through the OS layer itself.

Poor Support and issues with disk space

Publié le 08/03/2019
Ricardo B.
CEO
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
3/5
Note globale
4/5
Facilité d'utilisation
2/5
Fonctionnalités
1/5
Support client
3/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We use Altaro to backup our hosts with hundreds of VMs. We are now migrating to a different plataform, due to the lack of support to ReFS and the other limitations stated above.

Avantages: Easy of use. It take some time to learn the software schema, but after that, it is very easy to use on the day to day experience.

Inconvénients: Support is almos informal. There is a ticket number, but the follow up is poor. Chat is almost always offline. About disk space, the backups keep groing indefenitely, even if the VM has not much updates. The optimization tool to recover space does not work properly, takes too long to execute, while it runs, it blocks ALL backups funcionality and at the end there is almost no space freed. There is no limit for backup space per VM or per storage. You need to always keep following up the disk usage. There is no support for ReFS, what is a shame for a software that runs on Windows Servers and ReFS has been around for a while already.

Réponse de l'éditeur

envoyé par Altaro Software le 18/03/2019

We are sorry that your experience with our support team has not met our usual high standards. Our support team prides itself on the great feedback it receives from customers, so feedback like this really does stand out. We answer support calls within 22 seconds on average and follow up email tickets within 2 hours on average. Our customers have the option to use chat or phone for quicker responses, our chat is online 24 hours a day.

Do email support@altaro.com with more information about when you were dissatisfied, and we'll be glad to investigate further.

Your backup repository will grow only if the VM has new data - our deduplication and CBT make sure of that. Re the optimization tool, we are working on a better backup format that uses the freed-up space more efficiently. We're sharing your feedback about no limit for backup space as a feature request - thanks. Our recently launched `Mount Virtual Disk' option allows users to grab their backed up files from ReFS partitions.

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