Nextech EMR & PM

Ideal for the current specialist doctor

Avantages :

As a specialist in dermatology I needed a software that understood my needs and that of my patients, using Nextech I had the possibility to customize my work, Simplify patient records, Keep an eye on the practice management data and make strategic decisions with the analytics I could even enhance the patient experience, because of all of this i love this software.

Inconvénients :

I wish it would also give me the possibility to share my analytical data with my colleagues so that based on this data I could do research work, it would be ideal for the software to help me with that.

Excellent Patient Portal

Commentaires : Overall, the patient portal has worked well for us as well as our patients. It also has helped us to remain compliant with all of the new requirements. Our patients use the portal to obtain their information as well as look at what happened during their patient encounter.

Avantages :

The patient portal has been great for our patients. They love being able to access their medical records and see results. We also use our portal for patient to login and fill out paperwork as well as make and cancel appointments.

Inconvénients :

There is not really anything we do not like about it. It is something that takes time to set up, but overall works great.

Poor customer support for such an EXPENSIVE product

Commentaires : It was the worst experience ever. I signed a contract at the academy AAO meeting. There were so many fine prints and red flags. First, you pay within 2 months of contract whether you go live or not. They drag their feet. No one contacts you. You call support but no one returns your calls. They do not want to get you live. They will get your money and drag out the process to fit their timeline.

Avantages :

Nothing is good. It is a switch and bait.

Inconvénients :

Their contracts make you pay 36 months of support without providing any support. Please do not waste your time and money. Find another provider.

Best choice we made when switching from paper charts to electronic health record

Commentaires : Our overall experience with Nextech Intellechart Pro and Nextech Cloud PM has been very positive. Having seen the competitors in our field, we have not regretted our choice one day.

Avantages :

The software is always evolving and improving to lessen the burden on the doctors and staff.

Inconvénients :

When updates are made sometimes it causes other issues in the software that weren't there before the update. That being said they do try and address those issues promptly.

A positive change in the world of EMRs

Avantages :

We were previously using another system and were finding it very difficult for our staff to complete their documentation efficiently and within a reasonable time frame. Our Clinical Records were looking disorderly and incomplete. Since the switch to Nextech we immediately noticed our charts were complete (even including meaningful use). The program was easy to adapt to and easy to navigate. The ease of use and the thoroughness of the clinical notes are what I like best about the program.

Inconvénients :

My least favorite part about Nextech is the reports. I often have trouble finding numbers on how many patients with a certain diagnosis or it will say there are no patients and I know there are patients in the category I am selecting.