Open Dental

par Open Dental Software

4.5 / 5 39 avis
Open Dental

Pour qui ?

Open Dental was created to serve the entire dental community by providing a practice management solution that is affordable, customizable, and scalable to meet the needs of any dental practice.

Notes moyennes

39 avis
  • Note globale 4.5 / 5
  • Facilité d'utilisation 4.5 / 5
  • Service client 4.5 / 5
  • Fonctionnalités 4.5 / 5
  • Rapport qualité-prix 4.5 / 5

Informations sur le produit

  • À partir de $159/mois
  • Prix $159/mo./location for at least 6 months $99/mo. after 12 consecutive mos.
  • Version gratuite Oui
  • Version d'essai gratuite Oui
  • Déploiement Installation (Windows)
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Open Dental Software
  • http://www.opendental.com
  • Fondé en 2003

En savoir plus sur Open Dental

A comprehensive solution for dental offices that is customizable to suit any practice size, efficient, effective, and user friendly. Includes a wide array of sensible features, unmatched technical support, extensive training resources, and a supportive online community of users. An experienced team of conversion specialists facilitate a smooth transition from nearly any other PMS. Made by a dentist with the goal of keeping practice management costs low and data control in the hands of the user.

Open Dental - Fonctionnalités

  • Charting mains libres
  • Charting orthodontique
  • Charting parodontal
  • Fonctions pour vétérinaires
  • Gestion des rendez-vous
  • Notes sur l'évolution
  • Planification de traitement
  • Saisie vocale
  • Vue de comparaison
  • Facturation des patients
  • Gestion des comptes patients
  • Gestion des dossiers patients
  • Gestion des rendez-vous
  • Gestion des réclamations
  • Gestion des stocks
  • Graphiques cliniques
  • Imagerie
  • Planification de traitement
  • Rappels de rendez-vous

Avis les plus utiles sur Open Dental

My Server Crashed and Open Dental came to my rescue!!

Traduire avec Google Translate Publié le 13/01/2019
Stanislav K.
Dentist/Owner
Cabinets médicaux, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Source : SoftwareAdvice
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: So, my physical server just crashed this past Tuesday the 1st of January 2019. The 2 of the 3 hard-drives on the server were corrupted, last one barely had accessible data. The other backup, the "Cloud" back up would not sync, there was an issue with the password that could not be recovered. I was dead in the water. I got on the phone with rep from Open Dental. This guy is top rate IT man, he knows the software, the code, etc. An emergency data recovery team was able to get rep a semi corrupted, semi correct version of my data and he put it all back together for the office. Rep and his team worked hard and now i'm back up and running. I could not have asked for better customer support. By the way, the only way Rep was able to allocate his resources towards my project was an OK from the CEO, so rep was literally on the phone with the CEO and who okay his staffs' time. So the company has an empathetic leader, who allowed the allocation of much of his resources to rebuild my database. I would have lost all my patient's data, the appointments, the amount the they paid me, the existing treatment plans, the previous work done, it would have just been a disaster for my business, literally starting over with nothing. public service announcement: just because you run back ups doesn't mean you shouldn't physically test them to make sure you have access to the data. Back to Open Dental, the CEO and IT team lead by rep and saved my business, I'm extremely grateful. Again, Open Dental is a top notch company with top notch staff!!!!

Avantages: Amazingly easy to use and constantly being updated with latest versions, you don't need to wait for a new full release, like some other dental software programs. Open dental techs just update your software with new features when they develop them. The software is free and the monthly IT fee is 110% worth it.

Inconvénients: Its really difficult to find any cons with a software that is personalized. If you do find an issue, the IT team calls you back withing 10mins and there is almost nothing that they can't work out for you by use of screen sharing etc.

OUTSTANDING; SUPERB; FIRST RATE; TERRIFIC; NUMERO UNO. OPEN DENTAL IS THE BEST!!!

Traduire avec Google Translate Publié le 08/02/2017
Robert H.
Dentist
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Source : asdf
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We have been using Open Dental since 2009 and love the program. It is incredibly robust and does everything we need and more. Open Dental enabled us to become a paperless, chartless practice.
Customer support is second to none. They are extremely attentive to their customers needs. Updates are continually being released, not just once every year or more.
True story. I once called the customer support line. I reached their voice mail and since it was almost closing time I didn't bother to leave a message, I figured I would call back the next day. Well I'm sitting at my desk and the phone rings and I see it is area code 503. So I pick up and the person says, "This is Open Dental. How can we help you? I was blown away. I asked him how he know I called and he said he saw my number on their caller ID. Well, how many companies call you back even when you DIDN'T leave a message? That is how dedicated they are to customer satisfaction. Another time, I had a serious problem after a windows upgrade and couldn't get OD to work. They spent hours remotely working on my machine and escalated it to their top techies. And it was really a problem with Windows not Open Dental that caused the problem. No where else would you get that kind of service. I was so grateful for all their efforts I found a pizza place near them on the internet and ordered several pizzas and had them delivered. I don't know anybody who uses Open Dental who doesn't love the company and the software.

Avantages: Extremely customizable. You can create queries and get just about any information you want out of the database. You can be truly paperless and chart-less. It doesn't take long to learn the ins and outs. The software is constantly being improved. They take suggestions and advice from their users and try to implement what the users ask for. They even have a system where you can vote on feature that you and other users post, and the ones with the most votes get the top priority. It is not expensive.

Inconvénients: The are growing so fast I worry that they will lose some of the feeling of being a small, intimate company. So far that hasn't been a problem.

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