Notes moyennes

7 avis
  • 4 / 5
    Note globale
  • 4.5 / 5
    Facilité d'utilisation
  • 4 / 5
    Service client
  • 3.5 / 5
    Fonctionnalités
  • 4 / 5
    Rapport qualité-prix

Informations sur le produit

  • Déploiement
    Cloud, SaaS, web
    Installation (Windows)

Informations sur le fournisseur

  • SRSsoft
  • http://srs-health.com
  • Fondé en 1997

À propos de ce logiciel

EHR software providing practice management, PACS, patient portal, and transcription solutions for high-performance physicians.


SRS EHR - Fonctionnalités

  • Certifié ONC-ATCB
  • Codage E/M
  • Conforme HIPAA
  • Gestion des rendez-vous
  • Graphiques
  • Portail des patients
  • Prescription électronique
  • Reconnaissance de l'écriture manuscrite
  • Reconnaissance vocale
  • Utilisation significative certifiée

Derniers avis sur SRS EHR

Traduction automatique. Voir l'avis original

SRS - simple, reliable & easy to use

4/5
Note globale
5 / 5
Facilité d'utilisation
3.5 / 5
Fonctionnalités
3 / 5
Support client
Rapport qualité-prix

Avantages: SRS is a very user friendly software. We have employees who are in their early 20's up to late 70's. This is a big gap in age and technologic skillsets. SRS puts all employees on an equal playing field.
SRS utilizes it's users suggestions to help form the next group of computer updates. Users are encouraged to email their ideas on how to streamline processes or requests for changes to the software. Quite often you will see those suggestions implemented in future upgrades.
SRS staff is very helpful and extremely knowledgeable. We have been members of SRS for quite a few years now. What impresses me the most is the continuity of SRS's staff. Seeing the same faces year after year at the User Summit (and becoming familiar with them) is very comforting. As a consumer, it tells me that it is a solid company who treats their staff well. Having continuity in the staff also allows them to know the complexities of certain offices. It helps to eliminate the "nice to meet you" conversation.

Inconvénients: ICD-10 charge passage through seem to be an issue for our office. We will need to utilize a (large) paper superbill.
SRS doesn't have the capabilities to utilize scribes like other software offers.
The biggest disappointment we have faced this year is the delay in turn around time for support whenever we have entered a trouble ticket. This is something we had not experienced in the past. This seemed to be a common theme/conversation of many offices while at the User Summit last fall.

Traduction automatique. Voir l'avis original

SRS cares about their clients

5/5
Note globale
5 / 5
Facilité d'utilisation
4.5 / 5
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Avantages: SRS listens to their clients and they offer several different venues for us to give that feedback and advice. Not only do they listen, they react. SRS is a small enough company to effectively effect change, yet big enough that our practice's needs are met. Not many companies are interested in hearing how things are going for our practice like SRS is.

Inconvénients: It would be nice if all of our bills from SRS came as quarterly, lumped sums with an explanation of what constitutes that lump sum instead of having different statements for each feature we are using (e.g. lab interface, patient portal, SRS tech support, etc.)