Pour qui ?

TeamViewer est disponible dans presque tous les pays, dans plus de 30 langues.

Notes moyennes

5 007 avis
  • Note globale 4.5 / 5
  • Facilité d'utilisation 4.5 / 5
  • Service client 4.5 / 5
  • Fonctionnalités 4.5 / 5
  • Rapport qualité-prix 4.5 / 5

Informations sur le produit

  • Version gratuite Oui
  • Version d'essai gratuite Oui
  • Déploiement Installation (Mac)
    Cloud, SaaS, web
    Installation (Windows)
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation Formation présentielle
    Formation en ligne en direct
    Documentation
  • Ressources d'aide Support en horaire de bureau

Informations sur l'éditeur

  • TeamViewer
  • http://www.teamviewer.com
  • Fondé en 2005

En savoir plus sur TeamViewer

TeamViewer connecte n'importe quels PC, serveur ou périphérique sur n'importe quelle plateforme globalement en quelques secondes. Disponible dans plus de 30 langues, TeamViewer est l'un des fournisseurs de logiciels de télécontrôle et de réunion en ligne les plus populaires au monde, couvrant plus d'un milliard d'appareils. Mettre l'accent sur les technologies basées sur le cloud pour permettre un support en ligne, en collaborant en temps réel à travers le monde, avec un portefeuille de produits étendu, incluant ITBrain (anti-malware), Monitis (système de surveillance de site) et Blizz (collaboration en ligne).

TeamViewer - Fonctionnalités

  • Brainstorming
  • Conférences vidéo
  • Correction en temps réel
  • Forums de discussion
  • Gestion de contenu
  • Gestion de projets
  • Gestion de versions
  • Gestion des calendriers
  • Gestion des contacts
  • Gestion des documents
  • Gestion des tâches
  • Chat en temps réel
  • Enquêtes et feedback
  • Enregistrement de session
  • Outils de diagnostic
  • Partage d'écran
  • Partage des fichiers
  • Transfert de session
  • Gestion de voyages
  • Gestion des comptes rendus
  • Gestion des invitations
  • Gestion des matériaux
  • Gestion des participants
  • Gestion des votes
  • Gestion du calendrier
  • Outils de compte-rendu de réunion
  • Outils de préparation de réunion
  • Planification
  • Réservation de salle de réunion
  • Réunions de comités
  • Réunions du conseil d'administration
  • Réunions internes
  • Réunions législatives
  • Suivi des tâches
  • Accès mobile
  • Chat en temps réel
  • Chat privé
  • Conférences vidéo
  • Fichiers audio et vidéo bidirectionnels
  • Main levée électronique
  • Outils de présentation
  • Partage d'écran
  • Possibilité d'enregistrement et de lecture
  • Streaming de présentation
  • Webdiffusion à la demande

Avis les plus utiles sur TeamViewer

TeamViewer is the best at what it does if you don't mind the cost

Publié le 10/05/2019
Connor S.
IT Manager
Réseaux informatiques, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
3 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: TeamViewer has been very pleasurable to use, if you're moving to TeamViewer from another remote desktop solution then you'll be very impressed. I don't remember a time when TeamViewer wasn't able to get the job done!

Avantages: The vast amount of features is what amazes me the most about this software, I've tried a number of the competitors and this one is certainly the best of the bunch. It's super simple to setup and get running, if the user doesn't already have it on their computer you can put download links on your own website. I'd highly recommend TeamViewer if you want a solution for Android or iOS, even though their are similar remote desktop solutions for PC, there are none that are near the same level as TeamViewer for mobile devices. The mobile client is easily the best out of all the software I've tried (a lot).

Inconvénients: The price, it's one of the most expensive software for remote desktop solutions but that's because it's the best, but if you want the best you have to pay for it.

The Big Hitter of Remote Connection Software

Publié le 07/05/2019
Utilisateur vérifié
ICT Systems Coordinator
Musique, 501-1 000 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
Support client
3 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: TeamViewer has been incredibly easy to use and has enabled the ICT department to provide a high level of support when responding to support queries. It has led to increased productivity as technicians no longer have to leave their desks for every support ticket and has cut down on response times helping us meet SLAs.

Avantages: The TeamViewer application is very easy to install, with a host app being installed on client devices and the full application being installed on technician devices. Multiple devices can be saved for re-connection rather than typing in remote IDs several times. Once remotely connected, the screen can be locked to prevent remote users from interfering with a technician's actions. The screen can also be 'blanked' to the remote user if the technician needs to perform confidential actions (accessing hidden software shares, etc.). Files can be shared between connections, and there are voice/text capabilities to communicate with remote users.

Inconvénients: There have been security concerns in the past year or so that have shaken confidence in the software, however TeamViewer have implemented several fixes to improve security and prevent malicious use (steps such as increasing remote ID length and patching software security holes) to remedy the situation. The pricing is not perhaps as competitive as we would have liked.

A necessity for our operations

Publié le 22/04/2019
Laura N.
Member Services Coordinator
Énergies renouvelables et environnement, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: This has become not just another tool that we use, but an absolute necessity to efficiently operate throughout the course of a day.

Avantages: We use TeamViewer daily and rely on it to access dozens of remote sites, and hundreds of individual computers. The biggest benefit is that it's accessible anywhere. The app is really good once you get the hang of controlling mouse movement from a mobile device. Locations can be grouped together and notes made on specific computers, making it really easy to keep track of who is who and where you're logged into at any given time. On the desktop app, you can log into multiple computers at once and toggle between them. For our purposes, this makes things incredibly efficient to be able to do remote software installations on multiple computers at the same time. Logs can be pulled both by the administrator as well as by a remote computer to see who has accessed them and when. This level of transparency is great. Administrator functions for the most part need to be done from the website, which is fairly simple to use. There are a lot of features that we have yet to integrate to their full potential, so it is always a bonus to find new ways to use a tool like this.

Inconvénients: The desktop app has had some minor flaws over the past few versions, where it does things like sometimes consistently refuses to connect the first time a connection is attempted, but then always connects on the second try. Sometimes it's a pain having to go to the website and do all of the authentication steps just to change a simple administrator thing. I haven't seen any way to log into multiple devices from the mobile app.

One of the better tools for remote support

Publié le 26/03/2019
Sadaf G.
Sustainability Analyst
Construction, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
4 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: TeamViewer has helped my team work remotely and had added immense value to our work performance since it was almost unheard of to access a computer from home or site. Now it is indeed possible, all thanks to the remote access capability offered by TeamViewer. At a competitive price which is quite affordable for a medium-sized organization, I love the whole idea of using TeamViewer as I can easily access my files, emails, documents from my work PC, especially when I am at site and urgently need to present something to the Client; it has truly been a help during the most critical of times. As a Consultant who needs to be on site more often than not, it has been a reliable partner to locate my files, documents, diagnose software issues if any, conduct an online meeting and collaborate on tasks as well.
I have previously tried a competitor and needless to say, I consider TeamViewer to be the polished one of the lot, with negligible bugs and issues with running the software. Highly recommended tool especially for consultants and businesses.

Avantages: TeamViewer is a revolutionary remote access software that has been our go-to for more than a year. It allows the user to run and work on a computer located elsewhere as if it were right in front the whole time. The application can be used to establish this connection between these two (or more) devices, and every change performed on the local desktop can be updated on the same file in the remote machine seamlessly. This aspect of TeamViewer provides unmatched support especially when you are travelling and need access to your work system immediately. The only catch is that the remote machine should have a working internet connection and must be switched on. Here are a few pointers on how TeamViewer is perfect when compared to its counterparts in the market-
- It allows highly organized remote management and is reliable in its approach and functionality.
- Can be used to securely access several computers and can connect remotely with colleagues, also useful when connecting to external screens especially for presentations and such team collaboration.
- Also available as an app for iPad/tablet: very convenient to use on the go.
- Comprises of an easy to use interface; suitable for personal and corporate use.
For personal use, TeamViewer is free (unlimited use!) whereas, enterprises and businesses need to have a subscription when using it commercially.

Inconvénients: Free version users do have restrictions in use wherein they will be unable to try out all features of TeamViewer. This can be a deterrent to actually buying the whole package, considering the need to try out all features before taking the plunge of investing in it.
Other than that, there is actually no negative aspect of using this software and I am quite pleased with it.

More than a remote desktop platform, it is the best experience that exists.

Publié le 18/01/2019
Santiago A.
Co Editor Chief
Marketing et publicité, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: The main problem that virtual work is achieved, is the stability in communications, many platforms have inconsistencies that become a work problem, thanks to TeamViewer we have reversed that situation, we have achieved a much more stable communication than those offered by the competition , at the same time, we have increased communication channels to the best levels that we thought we had a while ago, it has adapted perfectly to our reality and our capacity to pay, I am pleasantly satisfied.

Avantages: Many things make up my liking for TeamViewer, one of which is the possibility of offering assistance in real time, and without inconveniences, to people who depend on the services offered online. Another factor that I use a lot, is to link the equipment I have thanks to the TeamViewer platform, many times I have forgotten in the computer of each an important file for a business presentation, but thanks to TeamViewer it does not become bigger, just use the links I've given and that's it, I have all the files I need available. In addition, you can use your platform to organize virtual work meetings, in this new working age, work with people who live in Costa Rica and the Netherlands, and thanks to TeamViewer it is easy to organize presentations or video conferences, therefore, it is more than a tool, it's an experience.

Inconvénients: I am very satisfied with your options and capabilities, I can not describe it negatively because it is surprising, only that the commercial options, in terms of prices, could improve, so entrepreneurs can seek to hire other plans more accessible to their financial reality, without neglecting the quality that have reached in this latest version 14.

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