Qui utilise M-Files ?

M-Files excelle en tant que solution pour les petites et moyennes entreprises qui reposent largement sur des processus papier. Elle apporte une grande valeur aux entreprises des secteurs hautement réglementés.

Description de M-Files

M-Files fournit une plateforme intelligente de gestion de contenu nouvelle génération qui améliore les performances de l'entreprise en aidant les utilisateurs à trouver et à utiliser des informations plus efficacement. Améliorez le flux de travail, optimisez la réutilisation des informations, éliminez la redondance, contrôlez le contenu en toute sécurité et évitez les conflits et la perte de données dans une seule solution de gestion de contenu intuitive s'intégrant à Windows Explorer. Des milliers d'organisations dans plus de 100 pays utilisent M-Files pour gérer les besoins en informations de leur entreprise.

Informations sur M-Files

M-Files

http://www.m-files.com

Fondé en 1989

Prix de M-Files

M-Files n'est pas disponible en version gratuite mais propose un essai gratuit. Voir plus d'informations concernant le prix de M-Files ci-dessous.

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Installation (Windows)

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

M-Files - Fonctionnalités

Logiciels ECM (Enterprise Content Management)
Accès mobile
Archivage et rétention
Gestion de versions
Gestion des documents
Gestion des flux de travail
Gestion des ressources numériques
Gestion du cycle de vie du contenu
Gouvernance de l'information
Outils de collaboration
Recherche
Signature électronique
Contenu audio
Contenu vidéo
Formulaires Électroniques
Gestion SEO
Gestion de site web
Gestion de versions
Indexation de documents
Modèles personnalisables
Recherche en texte intégral
Éditeur d'images
Éditeur de texte
Accès hors ligne
Archivage de documents
Assemblage de documents
Conversion du type de fichier
Gestion de versions
Indexation de documents
Outils de collaboration
Reconnaissance optique de caractères
Récupération des fichiers
Rétention de documents
Signature électronique
Suivi de la conformité
Collaboration
Contrôles/Permissions d'accès
Cryptage
Fonction de glisser-déposer
Gestion des documents
Gestion des flux de travail
Messagerie
Piste d'audit
Recherche/Filtre
Signature électronique
Synchronisation en temps réel

Avis sur M-Files

Afficher 5 avis sur 166

Note globale
4.3/5
Facilité d'utilisation
4.1/5
Service client
4.1/5
Fonctionnalités
4.2/5
Rapport qualité-prix
4.2/5

Go-to application for any Digitization Project

Publié le 02/04/2018
Clarwin C.
IT Services Manager
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
4/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: M-files is a must for any company seeking to implement digital transformation initiatives in their company. I love best is its extensive feature set and seamless integration with Microsoft products (e.g., office, IIS server, MS SQL, Windows, etc.) The workflow feature is easy to customize, setup, and implement. It will change the way you deal with paper documents once you experience how easy it is to digitize, and manage your documents. The OCR functionality is a beast! Just like having Google on your local repository, reading through the very contents of your digital documents.

Avantages: The thing I like the most is the seamless integration with Microsoft products. This made it easy for implementing the use of M-files into our office workflow (it works well from within Outlook, Microsoft Office, even Windows Explorer). The creation of a Workflow is made very easy via a graphical workflow editor. Just a little learning curve and we are able to setup the different manual processes into a solid digital workflow for the office (e.g., filing for leave, routing of papers for approval, storing scanned copies of contracts and any kind of document in the office).

Inconvénients: When implementing on a large scale (e.g., company-wide) we really had to sit down and plan out our licensing arrangement. Note that M-Files comes in a variety of licensing options (e.g., read-only, named user, concurrent user). Some offices can possibly share licenses (but number of active sessions will be limited). Planning out the best license option is quite a task since we were woking on a limited buget and we had to optimize the value-for-money setup we can have. It can also be a bit overwhelming for new users. We had a bit of difficulty in the deployment since we had to train all the users (who found it not so intuitive at first). But then, after the training, it has then been integrated well for our daily use.

One Place for All Document Types

Publié le 30/04/2019
David G.
IT Project Manager
Gestion des investissements, 501-1 000 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
4/5
Support client
3/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: M-files was a great tool to create one common space for us to store, share, and retrieve documents and digital assets online. Workflow are next, but we're still securing more funding given the new pricing model.

Avantages: Our office being limited with space has decided to keep tidy and lean by going digital. We tried M-files because it has good reviews, good recommendations from industry partners, and it has been receiving awards as well. So far, so good. After manual scanning, we upload our files into the M-files vault and everything is securely stored and easily accessible in one place. Searching for the file you need is easy because M-Files makes searching via metadata, and also not by location logic, but by what the document you're looking for is. Workflows is another reason we took M-Files in. We played around with it and it really is easy to create workflows via the graphical logic setup screen. Even the non-technical staff understands how the design works because it is pretty intuitive and straight-forward.

Inconvénients: M-Files has changed its delivery and pricing model. We have a perpetual license for 2018, but it turns out we need to upgrade into the subscription model for M-Files 2019 in order to continue receiving the updates, upgrades, and customer support. Since we have not yet upgraded, we are put on hold in terms of implementing our digital workflows. Now we're just waiting for the next budget season and release to upgrade.

Réponse de l'éditeur

envoyé par M-Files le 01/05/2019

Hi David,
Thank you for sharing about your experiences using M-Files with others on Capterra. It is rewarding to hear that M-Files has helped your business with its digital transformation and that you are realizing improvements in the way that your staff store, share, and retrieve documents and digital assets online.

I am confident that when you are ready to upgrade to M-Files Online that your company will see the value in having immediate access to product improvements and new capabilities.

Please feel free to reach out or visit our customer portal should you have any questions or if we can be of assistance to you.

Best Document Management System Hand Down

Publié le 18/02/2020
Utilisateur vérifié
ERP Developer
Pétrole et énergies, 1 001-5 000 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
4/5
Fonctionnalités
4/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We are moving toward a one document storage system. We are in progress of migrating all documents to M-Files. When done, we will easily be able to find any document we need to find in a very timely manner.

Avantages: M-Files search capability is by far the best feature. It not only searches metadata, but will search the text of the document.

Inconvénients: To connect to an external database, you must provide a connection string. This is normal. The password however is clear text. It is not hidden. It is not encrypted. This was a serious issue for our security team.

Réponse de l'éditeur

envoyé par M-Files le 20/02/2020

Thank you for taking the time to tell us about your experience with the M-Files system!

Easy File Management

Publié le 06/11/2019
Tim S.
Senior Systems Engineer
Logiciels, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
4/5
Note globale
5/5
Facilité d'utilisation
4/5
Fonctionnalités
4/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Great time to value (up and running in hours). Administration is intuitive and requires minimal expertise. The user experience is well integrated with Windows (can access using a drive map). Suitable for on-premier or cloud deployments, including AWS Workspaces of VMWare OneSpace.

Avantages: Seem less integration with Windows and Active Directory. Users can simply drag and drop files into the M-Files client or via a browser (requires plug-in). User can tag favorite files and search based on multiple file attributes or tags. Server setup (Window 2012 or higher) is straightforward with the option of M-Files database or Microsoft SQL server. For smaller organizations, I recommend using the built-in database option. M-Files installation and administration requires much less planning compared to SharePoint.

Inconvénients: Not a full featured when compared to SharePoint. Does not offer collaborative features such as Web or Office365 integration.

Réponse de l'éditeur

envoyé par M-Files le 06/01/2020

Hello Tim,
Thank you for taking the time to share your thoughts. We are very happy to hear that you are pleased with the ease of use M-Files provides. We appreciate you and your business. Have a great day!

Expensive, bad documentation, no debugging capability and bad support from the vendor

Publié le 16/02/2017
Utilisateur vérifié
Software Developer
Sécurité et enquêtes, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Source : GetApp
1/5
Note globale
1/5
Facilité d'utilisation
2/5
Fonctionnalités
Support client
2/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We are a german company that uses M-Files for some years. I'm the poor guy that has to configure the backend/server side.
The basic functions are easy to setup, once installed, the server and client side runs well. The basic idea is easy to understand, documents belongs to classes ans has class-specific metadata attributes like "telephone number". Attributes can be linked to other objects... fine!
What makes me sleepless nights is, that if the implementation of a little bit more complex things like right structures, workflows with many steps e.g., you're totally lost with M-Files.
There are some different documentation pdfs, describing just the basic functionality - WITHOUT CLEAR EXAMPLES.
There's the possibility to submit tickets (if you have a support contract). This tickets are answered after some days by (asian?) supporters. There's a lot of mail-overhead just to desribe the problem. In most cases the supporters does not respond to the concrete problem. The do'n offer, for example, a short teamviewer session to solve the problem on the customers system. That's can not be calles good support!
M-Files provides the possibility to write own (visual basic) code, triggered by event handlers. This code can be written to a empty white editor (without any debug possibilities, or any kind of help to the programmer) on the server side. Notepad.exe provides more features! No Breapoints, no debug log output, the only way to debug own code is to rise exceptions that blows the script. That is 1983, not 2017! The API functions are not nice encapsulated, it's a nightmare to wirte own code...but required often - to customize and build workarounds for missing functionality.
Logging in general...not nice. There's a "event log" on the server side. Some basic events are logged here, for example login, logout, document checkout... But it's not very detailed! If somethin went wrong, it's not written there. Maaan!
The user frontend (windows client) looks nice and works well. The server side looks also nice on the first view, but many "nice" features are not implemented. Lists of 300+ Users... no search field, no possibility to select 5 people and delete them, you have to do tis one by one...
I hope this (view from the administration part) gives you a small impression of the daily work. M-Files seems to spend a lot of money in marketing an nice small videos to bring the CEO to buy the product, but where are the videos describing the rights structure from the technical side? Nope!

Avantages: - Usefull user interface on the client side
- Good basic structure

Inconvénients: - Expensive
- Very bad support
- Bad documentation
- No usefull examples
- Not self-explaining to the adminsitrator