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HungerRush 360
Description de HungerRush 360
Revention propose une solution de point de vente complète, facile à utiliser et à gérer, tout en offrant une expérience utilisateur exceptionnelle. Le système de point de vente Revention regroupe toutes les fonctionnalités dont vous avez besoin pour stimuler votre croissance et passer d'un seul établissement à plusieurs enseignes. Grâce à une prise en charge 24 h/24, 7 j/7, 365 jours par an avec une équipe dédiée, la solution de point de vente Revention assure la satisfaction des clients en salle et le succès des affaires pour le restaurant.
Qui utilise HungerRush 360 ?
Revention est la solution de point de vente ultime pour les services de restauration rapide, les restaurants familiaux, les points de vente à emporter et la livraison de pizzas.
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HungerRush 360
Avis sur HungerRush 360
Using Revention POS puts an independent operator on the same playing field as the big chains.
Commentaires : The POS has saved me & made me money. Saving payroll with quick driver drawer balancing to having all th elittle upcharges programmed in. It really opened my eyes to the 'numbers' & numbers don't lie.
Avantages :
I researched POS systems for a few years before choosing Revention. I was very impressed with the marketing capabilities of the system, but as time went on & saw the possibilities of the system I realized I now had the tools to really run a business. The delivery module is more than I could expect, this alone has saved me time & money. I find it very easy to prgram menu items & coupons...The integration of online & mobile ordering platforms is incredible & let's my business run smoothly. I have always had good experiences with their 24/7 support staff & they go the extra mile to get any questions or issues I may have resolved.
Inconvénients :
You got to keep up with technology. Revention is always a step ahead of me & I am the one that never seems to be caught up with all the things this system can do.
HungerRush Reveiw
Commentaires : The system is very good for overage operations. Communication regarding updates needs improvement also wait times for feature requests can be frustrating.
Avantages :
The system is easy to use and perfect for a pizza restaurant.
Inconvénients :
Long wait times for improved/ updated product requests.
They promise a-lot but most basic things in the system doesn't work. They grow too quick too fast.
Commentaires :
This system can be great, only if they can truly care about their customers. They care about you if you have at least 25 plus stores. The way they treat me: they really don't care about my business, I am too small for them.
They need to stop advertising false claims about their system.
They need to go back to their system and fix all the bugs before coming up with something new and don't let the new things run until you fix the problem 100%
Am I happy? Hell no. Can they make me happy? For sure they can but they are more focused on getting new customers.
If I already didn't have the Revention my POS would be Toast.
Avantages :
I have been using it for the last 8 years with 5 stores. At each store, we have about 4 stations with KDS. I really want to continue using it because we already have it and we know how to use it.
Inconvénients :
SO many problems. 1-Their credit card machine doesn't work 50% of the time it would say CC expired, yet it does not. They have no solution to fix that. We even changed the credit card machine. (Big company as Hungerrush, how that can be right? 2-Their apple pay doesn't work 3-Their online ordering has so many issues. Many customers can't order due to their address won't show up. It's also outdated. 4-No one in this company actually cares about the customer. It must be their culture. They only care about you until they make their sales with you. 5-Good luck if you have a serious problem with the system. Because their regular tech support can't fix those issues. You will need a call back from High tech. God knows how long that will take 6-They keep advertising they work with 3rd party delivery companies but yet I haven't found 1 that actually works with their system 100%. Example: Chowly orders were showing as Pick up instead of 3rd party delivery or Uber..etc (imagine this Friday night and u got 100 3rd party deliveries Pick up along with 100 regular customers to pick up. Disaster" I spent 3 months with Revention to fix that issue and nothing. Why would you advertise that Revention work with Chowly/Ordermark when it really doesn't 7- Never trust their installer to make things right. Out of 5 Installations, I only got one good installer who truly cared about what he was doing.
HungerRush 360 & [sensitive content hidden] kick ass!
Commentaires : Well I'm not very good with these survey things so once again I would say tech support and [sensitive content hidden]
Avantages :
Tech-support! They're always there when we have problems and I never have to wait too long. And the other thing would be our sales associate [sensitive content hidden]. She has been very helpful in resolving issues and leading our company in the right direction.
Inconvénients :
Well I'm just somebody that will always complain about cost
Alternatives envisagées précédemment :
Hunger Rush satisfies our technology needs
Commentaires : We have a great relationship with them and look forward to the future. We changed from our previous POS company mostly dues to online ordering issues. Now our customers love their ordering experience both on our mobile app and regular browser ordering.
Avantages :
They have the technology in place to keep up with the fast changing digital world. They are organized in implementing new locations and updates.
Inconvénients :
There seems to be confusion when it comes to billing for different services especially with the new High Radius billing implementation.