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Grant Lifecycle Manager
Description de Grant Lifecycle Manager
Destiné aux subventionneurs, ce puissant système de gestion des cycles de vie des subventions est à la pointe du service client, comme le prouve son taux de fidélité de 98 %. Par l'intermédiaire de sa plateforme intuitive, accessible aux utilisateurs les moins chevronnés, ainsi que de ses gestionnaires de réussite attachés à des relations client honnêtes et durables, Foundant, sa communauté et ses partenaires s'associent pour se consacrer pleinement à votre succès.
Qui utilise Grant Lifecycle Manager ?
Foundant for Grantmakers est destiné aux organismes de subvention qui souhaitent rationaliser leurs processus, de la demande à la révision, et gérer efficacement leurs données.
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Grant Lifecycle Manager
Avis sur Grant Lifecycle Manager
Outstanding grant software
Commentaires : Overall our organization seems to be fully satisfied with this software to streamline our grant management process for over 5 years now. Training is always available and customer service is amazing.
Avantages :
Great tool to manage grant data and streamline the overall grant process. We issue grants to multiple organizations in a year so this eases the process on both the reviewer and applicant side. Customer service is very responsive and helpful. Online applications and registration are user friendly and very helpful tools. Exceptional grant management software for any size company. Fairly easy base for learning and offers a pretty intuitive platform.
Inconvénients :
Report features and customer management tools need to be improved or implemented.
Réponse de l'équipe de Foundant Technologies
il y a 6 ans
Thank you for your review! We appreciate the time you took to share your thoughts on Grant Lifecycle Manager. We'll share your thoughts on tools with our team, as we're always working to improve based on client feedback.
Alternatives envisagées précédemment :
Foundant Grant Management System
Commentaires : Using the GMS for our foundation has been very helpful in keeping our documents organized and available for all to view; the grantees love the ease of the application we have developed within the system and it's streamlined the whole process of evaluations.
Avantages :
We chose the GMS from Foundant due to the ability to customize our platform to how we use it. We were not locked into a specific format.
Inconvénients :
As of now, I do not see any area that would need improvement. We are a small foundation and may not use all the capabilities that the GMS provides, as other larger foundations would. But I know that if there was something that I thought would be a good addition to the produce, Foundant would either let me know it already exists and direct me to it, or put it in their 'suggestion' area.
Réponse de l'équipe de Foundant Technologies
il y a 4 ans
Thank you for your review, Patricia! We are happy to know that Grant Lifecycle Manager has allowed you to customize your platform to fit your needs!
It's Ok at best.
Avantages :
I like that applicants have to create accounts in order to apply, and that I can include descriptions for various kinds of applications.
Inconvénients :
I don't like that applicants can create duplicate submissions for one application. This makes reviewing applications difficult and creates more work for our staff on the back end. I don't like that once you "close" an application you can't "hide" it also. This makes managing the program on the back end overwhelming.
Alternatives envisagées précédemment :
Foundant Technologies has the best customer service!
Commentaires : I have had a very positive experience with Foundant from the beginning. They have excellent customer service that has made the process easy from the beginning and helps me to address any issues that come up as an ongoing user.
Avantages :
The Foundant software was easy to learn thanks to a great onboarding program with tutorials and a dedicated Client Success Manager. In addition to my CSM, there is a support team that can be reached by phone, email, or chat. My questions have always been answered promptly. Foundant also listens to their clients and makes changes/upgrades based on client needs. Educational webinars are offered on a regular basis.
Inconvénients :
Some features are not available with the standard license.
Réponse de l'équipe de Foundant Technologies
il y a 4 ans
Thank you for your review, Peggy! We are happy to know that Grant Lifecycle Manager was easy to learn and that you're happy with our customer service!
Alternatives envisagées précédemment :
Easy to work with
Avantages :
I compared over 10 different sites and software programs before partnering with Foundant. By far, Foundant had what we needed. They have enough bells and whistles to do what we need, but not so many that I get overwhelmed or bogged down. Foundant has a great training program that enabled me to build the site and maintain it - which says a lot since I am not a computer wizard. I have updated our application and processes annually and was able to very easily add a process for our COVID work. The best thing about Foundant is their people. Whether I call, chat or email the response is always quick and efficient. In addition to using the site to do grant management work, we have also extended it to receive PRI applications. I love that the system is adaptable.
Inconvénients :
Nothing. If hard pressed, I would say it took more than a minute to figure out how to do reports. But once I understood the building blocks, I was able to create reports for different audiences.
Réponse de l'équipe de Foundant Technologies
il y a 3 ans
Thank you for your review, Laura! We're happy to see that GLM is easy to work with and that you have enjoyed working with our people!