18 ans à aider les entreprises françaises
à choisir le meilleur logiciel

Description de Setmore

Passez des rendez-vous client à l'aide de Setmore, une plateforme de planification superbement conçue et très intuitive. Avec la page de réservation en ligne de Setmore, les clients peuvent prendre rendez-vous à tout moment du jour ou de la nuit, sans aucun appel téléphonique. Utilisez Setmore gratuitement et aussi longtemps que vous le souhaitez pour modifier votre agenda par glisser-déposer, bénéficier d'alertes e-mail illimitées, d'un plug-in Facebook et plus encore. Passez à Setmore Premium dès que vous le souhaitez pour avoir accès aux paiements en ligne, à la synchronisation d'agenda bidirectionnelle et à des rappels en format texte. Inscrivez-vous dès aujourd'hui pour profiter d'un compte gratuit !

Qui utilise Setmore ?

Conçu pour les entreprises et les organisations de toutes tailles. De nombreux solopreneurs, propriétaires et dirigeants de petites entreprises, organismes à but non lucratif et organismes communautaires utilisent Setmore pour communiquer avec leurs clients en ligne et développer leur activité.

Setmore Logiciel - 1
Setmore Logiciel - 2
Setmore Logiciel - 3

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Setmore

Note moyenne

Note globale
4,6
Facilité d'utilisation
4,6
Service client
4,7
Fonctionnalités
4,3
Rapport qualité-prix
4,7

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
72%
4
22%
3
4%
2
0%
1
1%
Brett
Brett
CEO, Life Coach & Business Coach
Utilisateur LinkedIn vérifié
Formation professionnelle et coaching, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A perfect fit!

5,0 il y a 3 ans
Sous-titres en français disponibles pour la vidéo
Wenx
Wenx
Redacteur (Bénin)
Utilisateur LinkedIn vérifié
Rédaction et correction, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Setmore un bon logiciel moderne

5,0 l’année dernière

Avantages :

Le meilleur logiciel aujourd'hui pour le planning ou autre service de programme c'est Setmore. Ce logiciel offre une belle gamme de fonctionnalité à travers ses services Ce logiciel permet de suivre les planification calendrier.

Inconvénients :

En général setmore offre une meilleure qualité de ses services et prestations Je vous le conseil vivement

Réponse de l'équipe de Setmore

l’année dernière

Hi Wenx, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is the best software today for planning or other programmable services. It's wonderful that you think the software allows you to forward with planning. We really appreciate that you would recommend us to others. If you require any assistance, please reach out to help@setmore.com or via the live chat in the app. Julia, Community Team

Isabelle
Isabelle
Ventes (Bénin)
Utilisateur LinkedIn vérifié
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Setmore , bon logiciel

5,0 l’année dernière

Avantages :

Ce logiciel me permet d'avoir une vue sur mes projets et de planifier les ventes et les rendez vous

Inconvénients :

Ça fonctionne pas sans une connexion Internet.

Réponse de l'équipe de Setmore

l’année dernière

Hi Isabelle, Thank you for taking the time to review Setmore! We're thrilled to hear that Setmore helps you have an overview of your projects, sales and appointments. We appreciate all feedback as it helps us improve the service we offer. Julia, Community Team

Erik
Analyste (France)
Assurance, 51–200 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Un bon outil de planning et de calendrier

4,0 l’année dernière

Avantages :

Cherchant un outil pour mieux gérer mes emplois du temps, j'ai pu essayer SETMORE. La prise est en main est assez facile. Possibilité de synchroniser avec d'autres outils et notamment les agendas Outlook. La version d'essai propose déjà de nombreuses fonctionnalités.

Inconvénients :

Je n'ai pas encore pu constater d'aspect négatif à part peut être quelques latences sur les synchronisations mais qui ne gène pas énormément.

Réponse de l'équipe de Setmore

l’année dernière

Hi Erik, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is a good planning and calendar tool and that you appreciate being able to integrate with other calendars. We appreciate all feedback as it helps us improve the service we offer. If you require any assistance at any time, please reach out at help@setmore.com. Julia, Community Team

Jamesse
Agent immobilier (Bénin)
Immobilier, 11–50 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Logiciel de gestion d'entreprise

5,0 l’année dernière

Avantages :

Ce logiciel nous permet de faire les agendas, les calendriers.Ça permet également de planifier le temps des ouvriers et la réservation des places.

Inconvénients :

L'utilisation de ce logiciel est trop bon. Ça n'a aucun inconvénient pour l'usage et je recommande vivement à tous le monde d'utiliser.

Réponse de l'équipe de Setmore

l’année dernière

Hi Jamesse, Thank you for taking the time to review Setmore! We're absolutely thrilled that you think Setmore is too good and you highly recommend us to others. We appreciate your support. As always, if you require any assistance, please reach out to help@setmore.com at any time. Julia, Community Team

Isabelle
Isabelle
Chargé de com et marketing (France)
Utilisateur LinkedIn vérifié
Enseignement supérieur, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : GetApp

Fonctionnalités intéresantes mais attention à la stabilité

4,0 il y a 4 ans

Avantages :

Mise en place facile, intégration sur le site efficace. La solution nous a permis en une semaine d'assurer une continuité de service pour nos contacts.

Inconvénients :

Nous rencontrons depuis quelques semaines des problèmes de stabilité : retard de synchronisation ou désynchronisation des agendas Outlook, sans parvenir à savoir s'il s'agit de pb internes ou dûs à Setmore.

Réponse de l'équipe de Setmore

il y a 3 ans

Salut Isabelle, Merci pour votre avis. C'est formidable d'apprendre que vous trouvez Setmore facile a configurer et a integrer sur site. Veuillez contacter notre equipe pour discuter des problemes que vous rencontrez avec Outlook afin que nous puissions vous aider a resoudre les problemes auxquels vous etes confronte. Julia, equipe communautaire

Magali
massotherapeute (Belgique)
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Thanks to Setmore

4,0 il y a 5 ans

Commentaires : Je ne peux malheureusement pas trop développé ce point pour le moment, commençant seulement réellement l'expérience Setmore en ligne.

Avantages :

Merci à Setmore pour son application très complètement et utilisable avec un très grand nombre de supports ! Je viens de commencer avec la version premium et je suis curieuse de voir si tout ce que j'ai pu constater et envisager comme option seront à la hauteur ! Si c'est le cas, je pense que vous pouvez mériter sans problème un 10/10. Je mettrai éventuellement 11/10 si vous pensez à l'occasion à sortir une version en français ;-)

Inconvénients :

Peut-être ajouter une version française à l'occasion mais sinon, ça me parait très complet pour mon usage en tout cas ! Merci :-)

Jared
Jared
CMO (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Setmore for Business

5,0 il y a 3 ans

Commentaires : I've been able to generate my return of investment within the first month and not just that be able to give value to clients in documentation and also frequent meetings.

Avantages :

It's easy to program to the social media for your business or service to be able to allow clients to book time with you so you don't have to be there for them to do it.

Inconvénients :

I can't use a custom domain and sometimes it does interfere with my clients experience because they think I work for the company.

Réponse de l'équipe de Setmore

il y a 3 ans

Hi Jared, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is easy to use for your social media platforms and that customers can book from those platforms. It's great that you think Setmore offers simplicity and doesn't need a high level of tech experience to use. We appreciate all feedback as it helps us improve the service we offer. We'll make sure to pass on your comments to the team. Julia, Community Team

Keri
Keri
Systems manager (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Easy to use, lots of integrations available

5,0 il y a 3 ans

Commentaires : I have loved setmore enough that I have recommended and even set it up for others

Avantages :

I tried multiple schedulers before deciding on Setmore for my podcast interview scheduling. There is a free version that is highly functional and does everything I need. When helping someone else build their business, I was able to use Setmore to integrate with their systems as well. The paid version is worth the price for the extras gained, such as additional payment integrations and sms appointment reminders.

Inconvénients :

Some areas may be improved by more customization options, but I’m pretty happy with what is already possible

Réponse de l'équipe de Setmore

il y a 3 ans

Hi Keri, Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is easy to use and appreciate all the integrations we offer. It's great that after trialing different schedulers, you chose Setmore Free as it has everything you need. We'll pass on your comments to the team. Julia, Community Team

carlos
another (France)
Internet, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

easy to use and helps a lot in the day to day

3,0 il y a 2 ans

Avantages :

easy application to make appointments and easy to control the scheduling I recommend it exceeded my expectations

Inconvénients :

-limited languages, could have better filtering such as time slots for each service

Réponse de l'équipe de Setmore

il y a 2 ans

Hi there Carlos, Thank you for taking the time to review Setmore! Thrilled to hear that you find Setmore easy to use and helps you throughout the day. It's great that you think it's an easy application and easy to control your scheduling. We appreciate all feedback as it helps us improve the service we offer. If you require any further assistance, do not hesitate to reach out to help@setmore.com. Julia, Community Team

Gabriel
Licensed Sales Agent (Mexique)
Assurance, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Super simple scheduling Software

5,0 il y a 4 mois

Avantages :

Setmore has made the process of scheduling appointments seamless.

Inconvénients :

I have not experienced any issues with Setmore.

Réponse de l'équipe de Setmore

il y a 3 mois

Hi Gabriel, Thank you for taking the time to review Setmore! Delighted to hear that Setmore has helped you streamline your appointments. If you ever require any assistance, do not hesitate to reach out to our team at help@setmore.com. Julia, Community Team

Gidon
Gidon
CEO (Israël)
Utilisateur LinkedIn vérifié
Gestion d'organisme à but non lucratif, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Excellent appointment maker

5,0 il y a 5 ans

Commentaires : Setmore helped me overcome a weird block I had against Google Calendar (I am all google all the time with many other Google products) by "forcing" me to synch with it (for best impact). It has made my meeting setups 1000% better and really my whole day more efficient.

Avantages :

Setmore helped me overcome a weird block I had against Google Calendar (I am all google all the time with many other Google products) by "forcing" me to synch with it (for best impact). It has made my meeting setups 1000% better and really my whole day more efficient.

Inconvénients :

I use it to schedule one on one Zoom meetings. It works very good for this. I would perhaps suggest creating a different version of Setmore especially for people like me, who are trying to just coordinate one on one meetings. A version that would look less like "buy a massage slot" and more like "set up a meeting with someone who's not trying to sell you something". I find myself apologetic when I am trying to set up a meeting with someone higher than me in status Also, some people said that they need to sign in or sign up to use it?? Maybe because a masseuse needs certain info, but a "let's get on a call together" really just needs name and email.

Holly
Holly
REALTOR® Designated Managing Broker (É.-U.)
Utilisateur LinkedIn vérifié
Immobilier, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

So far, so good!

5,0 il y a 5 ans

Commentaires : So far so good. I reached out to support Via the chat feature and they were very helpful.

Avantages :

It’s easy to set up and get started. I tried others for a minute and never finished

Inconvénients :

Wish it synced with multiple calendars as I have 5. So I have to do some shifting around after people schedule an appointment; which can defeat the purpose sometime.

Nadine
Multiple Business Owner (R.-U.)
Services d'information, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great diary booking platform

5,0 il y a 2 ans

Avantages :

Simple & easy to use, great features & value, much preferable over similar options like calendly

Inconvénients :

Happy with everything & been using it continuously for over 3 years

Réponse de l'équipe de Setmore

l’année dernière

Hi Nadine, Thank you for taking the time to provide us with feedback. We're thrilled to hear that you think Setmore is simple, easy to use and offers great features. It's wonderful that you've been with us for over three years. We appreciate the support. As always, please feel free to reach out to help@setmore.com if you require any assistance. Julia, Community Team

Lavanderia
Application Developer (É.-U.)
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Effective Booking and Scheduling With Setmore

5,0 l’année dernière

Avantages :

With Setmore, managing appointments and appointment scheduling has been easy What I like most is the ease of booking online and the fact that it is affordable too.

Inconvénients :

Well, Setmore has been the best and no issues with booking

Réponse de l'équipe de Setmore

il y a 5 mois

Hi Lavanderia, Thank you for taking the time to review Setmore! Thrilled to hear that you find Setmore easy so far. It's great you find us an affordable solution too. If you require any further assistance, do not hesitate to reach out to help@setmore.com. Julia, Community Team

Jamil
supervisor (Arabie saoudite)
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Review of Setmore

5,0 il y a 2 ans

Commentaires : if you want to make any blogs website then firebase also very best becausepersonaly i experiance it.

Avantages :

You can book appointments easily. This is the best app . Yes it is absolutely easy for beginners to master because it console is user friendly and it provides dummy coding so you don't need to create everything from scratch for more information watch this

Inconvénients :

Everything you need to develop software. Host git repos, review code, automate CI/CD, and use chats

Faith
Office Administrator (É.-U.)
Énergies renouvelables et environnement, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Effective Scheduling With Setmore

5,0 l’année dernière

Avantages :

With Setmore, appointment scheduling is easy I like that it is effortless to book online and that the calendar sync ensures no double or over booking

Inconvénients :

Well, this product really never fails and no hates.

Réponse de l'équipe de Setmore

l’année dernière

Hi Faith, Thank you for taking the time to review Setmore! Thrilled to hear that you can effortlessly get booked online and that you appreciate the ability to sync your other calendars. We appreciate your support! If you require any assistance, please do not hesitate to reach out to help@setmore.com. Julia, Community Team

Christine
Reflexology Therapist (Canada)
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Best I've found for a free booking software option.

4,0 il y a 5 ans

Commentaires : Softmore gives me a great option for online booking and booking management. I love that it gives my customers reminders and offers the opportunity to pay ahead of time. Please add an ability to highlight dates with available bookings though!!!

Avantages :

The price for sure, but also that the customer support is fantastic. It has most of the features that I need, including a booking app, nice landing page, appointment reminders. So far I haven't found any glitches or issues with Setmore.

Inconvénients :

Only one issue, as a therapist who only works 2 days a week, it can be hard to customers to know which dates have available bookings. It would be FANTASTIC if days with open availability would show up green, or highlighted somehow, so customers know to click on those days. Everything else is great...however this one issue does make me consider switching to another software.

Ben
General Manager (É.-U.)
Produits alimentaires, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Setmore helped us navigate Covid beautifully

4,0 il y a 3 ans

Avantages :

During the pandemic, we were able to quickly add Setmore's features to our website to allow customers to rent specific blocks of time in our taproom for their group, which gave us a chance to double our foot traffic during a time when everyone was shut down. Providing a simple interface and clean process for finding what's needed was essential in maximizing a unique opportunity during a busy & complex time for everyone.

Inconvénients :

We really wanted to be able to allow customers to purchase gift cards or gift a block of time (reservation) to friends, as we had some really great feedback from our customers and our return numbers were phenomenal. Having the option to send a "gift card" for a pre-paid block of time or appointment would have been a real game changer for us.

Réponse de l'équipe de Setmore

il y a 3 ans

Hi Ben, Thank you for taking the time to leave us a review! Thrilled to hear that Setmore helped you during the pandemic by providing a safe, clean environment. We appreciate all feedback as it helps us improve our service. We'll make sure to pass on the gift card option to our developers. In the meantime, you can add a discount to specific appointments: https://support.setmore.com/en/articles/491040-discounts-receipts-and-refunds If you have any further questions, do not hesitate to reach out via the live chat in your app or via email at help@setmore.com. Julia, Community Team

Stephanie
Therapist (É.-U.)
Psychologie, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Setmore was a sleek, cool and easy way of scheduling appointments for clients

4,0 il y a 10 mois

Commentaires : Loved it and would use it again in the future if the need arises.

Avantages :

Easy to use and setup, features were convenient and helpful.

Inconvénients :

It's been a while since I used it, but at the time a place to write some notes would have been helpful. Also merchant fees could be lower.

Réponse de l'équipe de Setmore

il y a 5 mois

Hi Stephanie, Thank you for taking the time to review Setmore! Thrilled to hear that you found Setmore easy to use and setup. It's great you think the features are convenient and helpful. We appreciate all feedback as it helps us improve the service we offer. We'll make sure to share your comments with the team. Julia, Community Team

Brittani
Nail Tech (É.-U.)
Services aux consommateurs, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

I like using this program a lot

4,0 l’année dernière

Avantages :

It is easy to access, simple and user friendly

Inconvénients :

Nothing much really it is really that great

Réponse de l'équipe de Setmore

l’année dernière

Hi Brittani, Thank you for taking the time to review Setmore! Thrilled to hear that you're enjoying your Setmore experience so far and you think it's easy to access, simple and user-friendly. If you require any assistance at any point, please reach out to help@setmore.com. Julia, Community Team

James
Company Director (R.-U.)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Simplifying Appointment Scheduling with Setmore

5,0 il y a 2 ans

Commentaires : I would recommend Setmore to other small business owners looking for an easy-to-use appointment scheduling tool. While there are some limitations to the free version, the basic features are still very useful and have helped me streamline my scheduling process.

Avantages :

I have been using Setmore to schedule appointments for my small business and overall, I have found it to be a helpful tool. The platform is easy to use and has a clean, intuitive interface. I appreciate the ability to customize my booking page with my business's branding, and the automated email and text reminders have helped reduce no-shows. Additionally, the platform integrates with my Google calendar, which makes it easy to manage my schedule.

Inconvénients :

While the basic version of Setmore is free, some of the more advanced features, such as custom booking pages and payment processing, require a paid subscription. Additionally, the platform can be a bit slow to load at times, which can be frustrating when I am trying to quickly schedule an appointment.

Réponse de l'équipe de Setmore

il y a 2 ans

Hi James, Thank you for taking the time to review Setmore! Thrilled to hear that you find Setmore easy to use, helpful and think the app offers a clean, intuitive interface. It's great that you appreciate the brandable aspects of the booking page, the automated reminders and the ability to integrate your calendar with Google. We appreciate all feedback as it helps us improve the services we offer. We'll make sure to pass your cons onto our developers for consideration. Lastly, it's wonderful that you recommend us to other small business owners. If you require any further assistance, do not hesitate to reach out to help@setmore.com. Julia, Community Team

Steph
Property Manager (Canada)
Immobilier, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Highly recommend for Property Managers/Sales Appointments

5,0 il y a 5 ans

Commentaires : Setmore solves our scheduling issue with clients - we don't need to email them open timeslots and then have it change by the time they reply - now we just sent them a link to see the 'live calendar' and they can choose current openings. It also allows us to schedule group classes, and have multiple people meet us at once. We can easily ask the clients a few preliminary questions that they must fill out before their appointment, such as their budget and move-in date, so we know what products to show them at their appointment. It saves us phoning them ahead of time to discuss options and make sure we have products available for them.

Avantages :

I've used this software daily at my past and current company for 2+ years, it's very easy to set up and start using and the Pro version was a 'must have' when I changed companies. The ability to remove Setmore branding and integrate it into our business helps us look professional and consistent in our branding for our clients. We use it to schedule private appointments with clients, book group appointments, and reserve elevators for people moving in/out. It's easy to update hours/availability, add staff or services, and add clients. Very user friendly for our clients, we never need to help them with online bookings. The value for money is excellent, especially considering the amount of time it saves us trying to book appointments with clients (often 40+ appointments per week at our peak).

Inconvénients :

We had requested and then tested a new chat feature that would allow us to text message users from the software, but wished that it could show our work cell as the 'reply' number. It's not that important to us, so this was a non-issue. I wish we could set up reoccurring group classes (ie every Friday at 5pm, we offer ABC class, but people register for individual sessions) but it's not yet a feature so we manually add the group classes.

Rafael
CEO (Israël)
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A easy to use and powerful scheduling app that integrates into my website and is free!

5,0 il y a 3 ans

Commentaires : I'm always up to date and organized with my clients with Setmore. Thank you for this great program.

Avantages :

The scheduling feature and the price are what keep me here.

Inconvénients :

I haven't really encountered anything that I don't like.

Réponse de l'équipe de Setmore

il y a 3 ans

Hi Rafael, Thank you for taking the time to review Setmore. Thrilled to hear that you think Setmore is easy-to-use and powerful and that you're enjoying the Free plan. It's so wonderful that you think you've hit a "home run" with the app. We'll make sure to pass on your comments to the team. Julia, Community Team

Gregor
Gregor
Owner (R.-U.)
Utilisateur LinkedIn vérifié
Formation professionnelle et coaching, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Great one-stop shop for health practitioners

5,0 il y a 5 ans

Commentaires : Setmore provides a combination of easy-to-use function sand features that make my job as a life coach simpler. Setmore is my single source of truth for the day to day running of my business. Appointment booking, calendar integration, client details, email and text appointment reminders, cash and card payments, web storefront, these are all features I'd expect to find in software targetted at my business, but the no-cost integration with Teleport for group and one-to-one video sessions is the cherry on the top. If you run a hair salon, a yoga or pilates studio, a coaching business, a massage practice or any session-based appointment-run business, then it is worth your time evaluating Setmore.

Avantages :

Setmore is incredibly easy to use and set up. The feature set for anyone who lives by client appointments is perfect. Simple integrations with payment providers ensure you can charge for services. Best of all is the integration with Teleport.video for video conferencing. The dashboard gives you a high-level view of your business, and the reports and client database are simple but useful. If you need deeper analytics or CRM functionality Setmore also integrates with most of the market leaders. Finally, Setmore support is responsive, professional and helpful.

Inconvénients :

As an Apple-based business, the support for Safari is not as complete as the support for Chrome. There is also no support for Windows Explorer - which can be an issue for video chats with some clients. However, as there are workarounds - use Chrome or Firefox - this isn't a deal-breaker. I would like a bit more customisation for the client-facing features. For instance, the online booking page isn't customisable for look-and-feel - e.g.brand colours. layout etc. However, those are advanced features which I suspect few customers would take advantage of, so again not a deal-breaker.

Bill
Co-Owner, IT & marketing (É.-U.)
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Day Spa Booking software

5,0 il y a 5 ans

Commentaires : Good, but could be better.

Avantages :

Setting up services is smooth and allows for the order to be determined by client and not A-Z. Most booking software do not allow for this. Thus you can not put your top selling services at the top of the booking page for ease of clients that book online. Sends confirmation emails and reminder text. The reminder text greatly reduces no-showes. Easy ability to download booking information into spread sheet that can be uploaded into email markeing programs. Keeps an ongoing data base of all clients year to year. So you data base just gets larger. Not difficult for staff to learn to use for booking appointments.

Inconvénients :

Does not have a staff only interphase that can be at the front desk. To allow staff to have all functions they must use admin page. That allows for booking software surfing by staff and the deletions of settings and services by mistake. Does not allow for Room booking. Only does staff booking. So if a services requires more then one staff member can result in over booking and angry clients. Needs the ability to be able to book rooms or service areas, then when assigned to staff, then staff can receive emails on service times. Currently does only books staff. So my staff never receives booking notifications. I have each set to areas or rooms in the spa. Does not allow payment processing threw local banks or other merchants that have lower interest rates compared to Strip and Square.