15 ans à aider les entreprises françaises
à choisir le meilleur logiciel

Description de Shop Boss

Shop Boss fonctionne sur PC, Mac/Apple, iPad et tablettes ! L'éditeur propose également une version allégée pour iPhone et Android. Logiciel de gestion de magasin complet à partir de 99,95 dollars par mois. Envoyer des mises à jour, des inspections numériques de véhicule avec photos, vidéos et notes techniques par e-mail/SMS. IMPORTEZ DES ESTIMATIONS DE DOMMAGES CCC/MITCHELL ! Cette technologie de pointe offre aux propriétaires de magasin comme vous les meilleurs outils disponibles pour gérer votre entreprise ! VERSION D'ESSAI GRATUITE DE 30 JOURS et support client hors pair !

Qui utilise Shop Boss ?

Pour les ateliers de réparation automobile situés aux États-Unis, au Canada et à Porto Rico. Les clients de l'éditeur comptent généralement entre 1 et 10 techniciens. L'éditeur propose également une version entreprise pour les magasins opérant sur plusieurs sites.

Shop Boss Logiciel - 1
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Shop Boss ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

Shop Boss

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Shop Boss

Note moyenne

Note globale
4,5
Facilité d'utilisation
4,5
Service client
4,6
Fonctionnalités
4,3
Rapport qualité-prix
4,3

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
66%
4
26%
2
4%
1
4%
Michael
IT Manager (É.-U.)
Automobile, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

User Friendly - Feature Heavy - Great Product

5,0 il y a 3 ans

Commentaires : I've had the fortunate opportunity to work closely with a number of people at shopboss. Our business is always evolving and changing the way we do things. We are just a little different than most of our competitors. Shopboss is open to our suggestions and unique requests so that their software specifically fits our business model. I've never seen another company do that for us. The quality of their work is very high and keeps me excited about working with them to make shopboss the best it can be for us.

Avantages :

The software is very intuitive and easy to use. New employees can walk in and start writing work orders almost immediately. The work flow is simple and makes logical sense walking the customer through the intake process. They have built in labor books, parts ordering, and texting that are easy to use and make the speed of service lightning fast. New features are constantly being released and improving the overall quality of the product.

Inconvénients :

There isnt much bad to say about their product. They have experienced some growing pains as they expanded their customer base that effected service slightly. They have since corrected these issues. There are difficulties when working with a completely web based system but the benefits greatly exceed the cons.

Woodrow
Owner (É.-U.)
Automobile, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Make the move and don’t look back!

5,0 l’année dernière

Commentaires : Originally this company was family owned and the Overall experience was like dealing with family, then when they moved to the next level, the only thing that changed was more features, better resources and more friendly family to deal with!!

Avantages :

From The integrated inspection feature, to the ease of creating unlimited canned jobs, to the way the software communicates with some of my marketing partners, where do I start? Where do I end? It’s good!!

Inconvénients :

Only con I can think of is that we didn’t switch sooner!!

Amanda
Manager (É.-U.)
Automobile, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The only thing consistent with ShopBoss is it is down, and "being worked on"

2,0 il y a 11 mois

Commentaires : Just know we are severely disappointed.

Avantages :

When our current owner purchased the business from the previous owner, he used ShopBoss and we just carried it over since the staff was familiar with it so thats the only reason we use it.

Inconvénients :

The fact that it is so consistently down, or being worked on. And all we get is a sorry. Funny that the billing is NEVER down, or the ability for them to charge our cards is NEVER down. Our shop depends on this program to work for our shop to run seamlessly. However, we can't depend on that. This week so far (Thursday) it has been down twice for HOURS. The first day, we had customers waiting and our techs were in the middle of jobs when it went down, we had no way for them to pay--or even open Work Orders to see them, so the amount of people who walked out with free work is asinine. All because the program doesn't work like it is supposed to--like we pay for it to work.

Réponse de l'équipe de CSB Technologies Inc.

il y a 11 mois

Hello Amanda, we can appreciate your frustration with stability over the past few days. Shop Boss is a program that is meant to run your business, and when it's unavailable, things come grinding to a stop. For that, we apologize, and will continue to monitor and optimize until we get back to our 99.99% uptime. If you'd like to discuss further, please reach out to our service team at customersuccess@shopboss.net and they'd be happy to discuss your current situation.

Victor
CEO (É.-U.)
Automobile, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Good POS for an auto shop, needs some updates

5,0 il y a 2 mois

Avantages :

The boss inspections are the best inspections of any other POS

Inconvénients :

missing some integrations, not synced dispatch board

Danielle
Owner (Canada)
Automobile, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Shop Boss Review

5,0 l’année dernière

Commentaires : Shop boss is a great software, it isn't perfect but no one is perfect. I highly recommend shop boss.

Avantages :

The software is very windows based, so easy to work with, it's "click and play". The team at shop boss is interactive with their clients and very responsive to suggestions to make the product better. They have a dedicated support team available by chat during business hours and respond to email queries within one day typically.

Inconvénients :

The inventory system needs work - but guess what? As stated above, they are hugely responsive and they are working on fixing it! It would be nice if their reports explained a little better what data they were pulling (sometimes it doesn't make sense what information is presented) but again, if you contact support they will explain everything to you.