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CaseFox
Description de CaseFox
CaseFox.com propose un logiciel multi-utilisateur basé sur le cloud et facile à utiliser, conçu pour les avocats, les experts-comptables et autres professionnels, destiné à les aider dans la gestion de cabinet, la facturation, la gestion de fonds fiduciaires, la gestion des documents, la gestion des clients, le suivi du temps facturable, les dépenses, les paiements, etc.
Qui utilise CaseFox ?
les avocats indépendants, les cabinets juridiques, de consulting et de comptabilité de taille moyenne, les enquêteurs, les psychiatres, les cabinets de consultants et les autres professionnels qui facturent leur temps.
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CaseFox
Alternatives à CaseFox
Avis sur CaseFox
Alternatives envisagées précédemment :
Great product for an even better price
Commentaires : CaseFox has made the management of my law practice seamless and easy.
Avantages :
I previewed / used the free trial of several different billing and case management software systems in the market. At a former firm I’ve personally used a leading industry software and CaseFox by far is a superior product to everything I have used. It is incredibly simple to set up, and integrates seamlessly with my google suite and lawpay. I personally use google drive for my document management (but they also integrate with DropBox and other clouds) and with CaseFox it connects my employees to the drive through the software so we’re all working on the same document and there’s no overlap. The billing is incredibly easy and again is connected to my LawPay account so I don’t have to go to multiple places when billing or confirming payments. There is a client portal that I don’t use as much as I would like but the clients who do use it say that it is simple to log in and use. I appreciate the ability to purchase stand alone services (such as more users, more storage etc.) instead of being forced to pay for services I don’t use. Customer service has always responded timely. The price of this software is where CF really stands apart- I was worried when I originally signed up that I would be receiving a substandard product. I had resigned myself because I wasn’t willing to commit to high fees every month with other products. I was surprised and happy to discover that CF is just as good and better in some aspects than other products I’ve used, for half the price.
Inconvénients :
The only issue I come across occasionally is ease of use. There are a lot of functions in CaseFox and the normal billing and setting up a file is easy. Linking my google drive and/ or bank accounts hasn’t been as easy and requires a deeper dive into the software. Setting up these functions weren’t as user friendly but customer service was helpful and my younger employee got it worked out.
Réponse de l'équipe de CaseFox
il y a 4 ans
We are pleased to receive such valuable feedbacks from our clients. Thank you so much, Ryan for taking out some time and write this important and useful review which can benefit everyone! Well, we'll work on the loopholes you pointed out for a better user experience
Alternatives envisagées précédemment :
The Best Case Management / Billing software on the market (for the price), Hands Down!
Commentaires : Originally when we were searching for a case management/billing software, I tried about 20 different software's. CaseFox is hands down the easiest, well organized, versatile, customizable one I tried in our price range. We only use about 75% of the features (it's a very diverse system) and it handles all of our cases with ease. My firm currently operates out of 5 states, several employees and hundreds of open cases at a time. CF's down time is virtually nonexistent. When you email support, they get back to you typically within minuets. For the price (from my research, 60-80% cheaper than most others), the quality, the easy of use, OUTSTANDING customer service, diversity and customization... It's hands down the most underrated software on the market. Your doing your company and team a disservice if you don't at least try Casefox.
Avantages :
There are a ton of amazing things I can say about CF, but to keep it short their integration with multiple platforms is hands down handy and impressive to say the least. Makes our jobs super simple working with clients that work with multiple platforms such as Microsoft, google, Dropbox, PayPal, ect... The massive amount of features and functions this software covers all of our needs plus some. It is very diverse and with all of the features to add time and manage cases (mobile, tablet, web with 2 different UI's, text service) our teams billing's and accuracy has improved by more than 15%. Which is awesome! Super simple as well.... wanted to throw that in there.
Inconvénients :
I want to preface this by first saying that we have found ways around this and and is working great!... I wish there was more customizations to users. They have 5 settings which is great and one of them you can turn off and on functions for the user (office secretary), just for our specific use and workflow, a few more customizations would be a great resource.
Réponse de l'équipe de CaseFox
il y a 3 ans
Hi Daro, We really appreciate your detailed review and you taking out your time to have it all here! Also, we will surely make your suggested changes done soon, so that you have a more seamless user experience!
Alternatives envisagées précédemment :
Experience with Case Fox
Commentaires : More can be done. There is need to make the document management more robust. Secondly the reports available that can be generated is limiting. We need to be able to review upto 3 to 5 years of performance.
Avantages :
Time and attendance is great. it is simple to enter time on any matter.
Inconvénients :
Document management does not work in comparison to other systems such as Worldox
Réponse de l'équipe de CaseFox
il y a 2 mois
Thank you for your feedback, Victor. We're glad you find our time and attendance features simple to use. We appreciate your comments on document management and reporting. We're continuously working to improve and will consider your suggestions for future updates.
Incredible Service, Stress-Free Management
Commentaires : My experience has been incredible, and you have taken away my headaches.
Avantages :
I love how organized and comprehensive the system is. The client management and billing features are wonderful!
Inconvénients :
You should have various types of intakes on the platform for different cases to avoid modifying the intakes to request information according to the type of case contracted. Also, the interface of the Apple app needs improvement.
Réponse de l'équipe de CaseFox
il y a 2 mois
Hello Jesus, Thank you for your feedback! We're glad to hear you love our client management and billing features. We appreciate your suggestions about intake types and the Apple app interface and are working on improvements.
Alternatives envisagées précédemment :
With some tweaks, CaseFox would work better for forensic investigators and expert witnesses.
Commentaires : I have only experience one system outage in the 2+ years I have been using the software. Unfortunately, such an occurrence happens at the most inconvenient times.
Avantages :
The linkages within the software allow it to play well in the office tools environment. Integrations to MSOffice, Quickbooks and Dropbox are well accepted.
Inconvénients :
The tool would be much more flexible if there were two environments for the lawyer and the expert. There are a number of tasks that the forensic expert does not need to interface with but many of the tasks overlap with the legal side and it would be nice to have a way to eliminate the ones of no interest. I also find the expert is often retained by a third-party and works for the lawyer, but invoices the third-party. The software data model does not appreciate this scenario. The work arounds are kludgy.
Réponse de l'équipe de CaseFox
il y a 4 ans
Thank you Daniel for this helpful review, we appreciate the fact that you spared your time out to review us with such details. We would surely work on the same as mentioned by you.
