Pour qui ?

DocuSign aide les particuliers et les entreprises de toutes tailles en provenance de tous les secteurs et zones géographiques à éliminer le papier en rendant chaque accord 100 % numérique pour des résultats plus rapides à moindre coût et des clients plus satisfaits.

Notes moyennes

3 217 avis
  • Note globale 4.7 / 5
  • Facilité d'utilisation 4.7 / 5
  • Service client 4.5 / 5
  • Fonctionnalités 4.6 / 5
  • Rapport qualité-prix 4.5 / 5

Informations sur le produit

  • À partir de 10,00 $US/mois
  • Version gratuite Oui
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Service de support permanent (réponse directe)
    Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • DocuSign
  • http://www.docusign.com/
  • Fondé en 2004

En savoir plus sur DocuSign

DocuSign modifie les méthodes de travail en permettant à plus de 250 000 entreprises et 100 millions d'utilisateurs dans 188 pays d'envoyer, de signer et de traiter des accords en toute confiance à tout moment, en tout lieu et sur n'importe quel appareil.

DocuSign remplace les documents papier soudains, d'impression, de télécopie et de numérisation pour effectuer des transactions commerciales. Leur technologie permet aux organisations de toutes tailles, de tous secteurs et de toutes régions géographiques de rendre chaque accord entièrement numérique pour faire progresser les affaires.

DocuSign - Fonctionnalités

  • Analyse de documents
  • Authentification
  • Modèles personnalisables
  • Piste d'audit
  • Rappels automatiques
  • Signature de plusieurs parties
  • Signature mobile
  • Suivi de la progression des tâches

Avis les plus utiles sur DocuSign

Docusign Review

Publié le 13/10/2019
Suzie P.
Piano Instructor
Gestion de l'enseignement, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall, I'll always use DocuSign. I like that I can quickly send it over to my students, get contracts signed from newly enrolled students. Because of DocuSign, I'm able to get new student contracts done and everything is easier to save because I'm now paperless!! I LOVE that it doesn't eat up space on my devices because there's no downloading complications with this product.

Avantages: DocuSign is super easy to use! I like the simplistic layout, and how I'm able to use the software universally on any of my devices.

Inconvénients: I wish there was a better way to edit certain parts of documents if needed, make marks on docs, and ad images would be nice.

You'll Wish You Started Using DocuSign Years Ago

Publié le 11/10/2019
Laci C.
Project Manager
Vente au détail, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: DocuSign was a program that I was introduced to at a previous company. The process my new company used was tedious for both our customers as well as our team as the customer would have print the documents, sign them, and then scan or fax them back to us. The team would have to constantly follow up as customers were not keen to do all of that quickly. Our team also had to hunt down the scans or fax and then make their notes and save them according. I immediately sat down with my C-Suite and told him about Docusign. I was connected with the team which sends the documents to our customers, and they immediately agreed that (if it worked like I said it would) it would help them exponentially. The next day we worked on setting the program up and ran some tests. I don't think they believed me initially when I told them how easy it was going to be. That week we were sending and receiving contracts, CAD drawings, approval documents, etc all from DocuSign. It was any harder than sending them in an email. What the team ended up seeing just in that first week alone, and then consequentially every week after, was that we were receiving the returned documents back much much quicker. Before it could take several days or even weeks to see returns comes in, but once we switched to DocuSign, we were receiving completed items almost always within 24 hours of sending them. It was easy for everyone and made our customers very happy.

Avantages: DocuSign is easy for everyone using it (from our team to our customers) and in a word of complex technology, easy is a breath of fresh air.
DocuSign makes sense. It makes tedious processes of hunting for and then signing the signature lines and initial locations page after page effortless.
Customers don't have to download, print, scan, or fax. Which is great since fax machines are a dying breed and often a pain point for customers.
It's quick to set up, creates a smooth process for everyone involved, but most importantly.... your signed documents are completed and returned at a much higher rate and much much sooner than they would be otherwise.
If you send anything requiring a signature, DocuSign will be an investment you'll wish you made years ago.

Inconvénients: I only wish that more companies knew about DocuSign. In this day and age, to have to go out of my way as a consumer to physically sign anything sent over to me and then send it back from where it came from... is a waste of my time. Time is not anything we can get back so to waste it almost equal to blasphemy in my overly dramatic opinion. So the software is great. My only suggestion would be to increase marketing opportunities and get the software out in front of more people so more and more companies start to use it. Don't stop until using DocuSign becomes an expectation.

DocuSign-Good, but other options on the market

Publié le 03/10/2019
Utilisateur vérifié
Owner/Consultant
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall, my experience with DocuSign as a solo was ok. It's an investment and there are other aps that can do the job for less or even free. My experience using it as a corporate tool for over 150 outside sales people was really good. It allowed us to provide an option to everyone and have a standard. Plus, it did incorporate with our contact generating and submitting program. That was very helpful! So, if you are looking for an enterprise wide options, DocuSign is a great product to consider. If you are a small business or solo, it might be overkill for you.

Avantages: DocuSign is a great product. It has a lot of awesome features and makes signing contacts for outside sales people very easy. It also integrates with some CRM systems. We used it at my previous company and I helped to push the company adoption of the product. I had been using it and other programs/aps to allow my clients to sign a contract on my iPad, iPhone or their own smart phone/device. This saved a TON of time because there was no printing of paper and also no scanning of paper. I could turn around and email the contact right into the company!

Inconvénients: DocuSign is more costly than other options and I did not use the paid version long before the company partnered with them to allow all outside sales to use it. There are less expensive and free aps out there that work as well for the basic features of signing a document from a smart device or touchscreen. DocuSign can also get complicated with a signature set up feature that takes a lot of time and is actually not necessary ... but you don't know that right away.

Revolutionized my Business

Publié le 23/07/2019
Aaron P.
Financial Advisor
Services financiers, Auto-entrepreneur
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall an overwhelmingly positive experience. I'm surprised this isn't a requirement in the industry of financial services.

Avantages: First and foremost, DocuSign enabled me to save close to 200 hours of traveling and meetings over a calendar year. Without realizing it at the time, I was then focusing more of my attention on other high priority activities, such as prospecting and acquiring clients. I found out later that DocuSign alone was allowing me to grow my business at a significantly faster pace. I had no idea that the software would have such an effect on the growth of my business, which requires lots of form filling and client signatures. My original intention was to just get rid of paper (which anyone reading this can agree creates logistical annoyances) and this software was highly referred by some colleagues that work in the real estate and financial services industry. It's the only software that's compliant in our industry/state. The interface and actual use of the software is so incredibly easy and straightforward to use, especially when it comes to labeling required fields and assigning those fields to your client/prospect. I particularly like how DocuSign immediately 'jumps' to the next required field for your client to sign. It makes sure that none of the necessary fields are left blank. An absolute must for business owners and salespersons looking to make their life easier.

Inconvénients: I wouldn't say it's a fault of the software per se, but when preparing applications that have a lot of fields to fill, it can be somewhat time consuming to fill the form and assigning these fields to the client. However, this isn't an issue if the document already has imbedded form fields.

A Must for Anybody Needing Signed PDFs Frequently

Publié le 15/09/2018
Utilisateur vérifié
Project Engineer
Construction, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: I used to work in a design firm that required signatures from clients multiple times a day. I first tried to have adobe PDF editor with a touchscreen to do this. This was not for sufficient because nobody liked their signature on the touch screen. It was also very difficult to get a signature when I emailed someone their quote because nobody has a paid version of a PDF editor. DocuSign was a perfect solution to what I needed in that position. It was so simple to create a signature field for someone to type their signature and adjust to their signature. I was using this for when I was with someone in person and when I emailed someone the quote. It was convenient emailing the quote because it is easy for people to understand DocuSign and would get me the quote back faster. It was such a pain before I had it because a lot of people would have to print out the document and then scan it in, which took forever to get the quote back. Most people are familiar with DocuSign and may already have an account, which makes it even easier. This has definitely been one of the best software services I have used to get signatures on PDF documents. The price was well worth the benefit for myself in that position. I would highly recommend this product!!!

Inconvénients: I did not come across much that did not like about DocuSign except for maybe their customer service. I had to get a hold of them once and it took a while on hold to get in touch with a human. Once I was talking to them though they helped me with my problem.

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