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Starboard Suite is designed specifically for passenger vessels and watersports operators. Our booking process, payment system, check-ins and reporting are optimized for your specific business needs

Notes moyennes

129 avis
  • Note globale 4.5 / 5
  • Facilité d'utilisation 4.5 / 5
  • Service client 5 / 5
  • Fonctionnalités 4.5 / 5
  • Rapport qualité-prix 4.5 / 5

Informations sur le produit

  • Version gratuite Non
  • Version d'essai gratuite Non
  • Déploiement Cloud, SaaS, web
    Mobile (iOS natif)
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Service de support permanent (réponse directe)
    Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Starboard Suite
  • http://www.starboardsuite.com/
  • Fondé en 1997

En savoir plus sur Starboard Suite Reservation System

Starboard Suite is the premier reservation system designed specifically for passenger vessel and watersports operators. Mobile-friendly online reservations are seamlessly integrated with your phone and walk-up bookings, so you can manage your entire business from a single dashboard. Support for electronic check-ins, gift certificates, employee scheduling, and much more. Customization, training and support are all included, as are free updates for as long as you're a customer.

Starboard Suite Reservation System - Fonctionnalités

  • CRM
  • Gestion des promotions
  • Gestion des réservations de chambres
  • Gestion des taux
  • Notes de réservation
  • Réservation d'activités
  • Réservation de tiers
  • Réservations de groupe
  • Support client
  • Création d'itinéraires
  • Gestion de site web
  • Gestion des clients
  • Gestion des devis
  • Gestion des fournisseurs
  • Gestion des prix et des marges
  • Gestion des promotions
  • Gestion des réservations
  • Intégration GDS et OTA
  • Réservation d'activités
  • Réservation d'autocars
  • Réservation d'hébergement
  • Système central de réservation
  • Traitement des paiements
  • Voyages personnalisés

Avis les plus utiles sur Starboard Suite Reservation System

FEEDBACK on Starboard Software

Traduire avec Google Translate Publié le 26/09/2018
Molly C.
owner
Loisirs, voyage et tourisme, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We are a tight running internet operation and it is important for the public to see us that way. We do not have a ticket office so our internet presence and success are extremely important to us. STARBOARD helps us deliver solid, immediate customer service. We project a realtime operation that is appreciated when we meet our customers on the boat!

Avantages: GREAT information for CUSTOMERS. It is complete and thorough information and it makes our operation look professional. The information in the Boarding Pass is complete and informative..I have few questions from customers after they have received the printout from their ticketing transaction. It is set up like a click through shopping site and this works for me and our customers.

Inconvénients: I wish this was more intuitive as a user. I run into (too easily) the complication of an INCOMPLETE cancellation. I have a hard time finding details on a private charter that has been booked (payment history) ADDING another charge to the charter booking (music, additional time booked for the trip...)maybe this could be customized for our particular business...I would LOVE a live tutorial on this so I could work through mistakes and understandings as I create them..solve the problem/misunderstanding on the spot.

Réponse de l'éditeur

envoyé par Starboard Suite le 28/09/2018

Hi Molly,

Thanks for taking the time to write a review!

I'm glad to hear that things are working out so well for your customers!

We'd be more than happy to provide an additional training session. It looks like your business was previously managed by an outside management company, so we provided them with training previously.

Please reach out to our support team and we can schedule a training session at your convenience.

We want to make sure you feel 100% confident with everything you'll need to do now that you're running things yourself.

Please don't hesitate to let us know how we can help.

Wishing you all the best,

Charles

Starboard Suite has surpassed my expectations on all levels!! Especially the Customer Service! A++

Traduire avec Google Translate Publié le 02/05/2018
Brad S.
Owner/Manager
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Avantages: I like the intuitive Control Panel. It didn't take long for me to really dive into the settings and with some excellent customer service and the help of the Starboard Team, I felt really comfortable using Starboard Suite to its full potential. The Starboard Team does an excellent job setting up the software so its turn key ready for use. The communication and promptness of their staff is by far the best of any company I have dealt with these last few months. (and I've dealt with way to many lately it seems).
I also really like how clean the customer Interface is. It's very well organized and simple enough for Grandma and Grandpa to use with their new Smart Phone...
There are plenty of other features that I enjoy the software... There are really too many to list...
Don't hesitate if your shopping around for a reservation software... Do your self a favor and check out Starboard Suite and you won't have to waste your time with the Competitors.

Inconvénients: Zero Cons... any of the minor issues I've had have been quickly addressed and most of the time, it was just my own misunderstanding of how the software works or responds. A little bit of coaching from the staff and the issue what ever it may have been becoming non-existent!!

Réponse de l'éditeur

envoyé par Starboard Suite le 04/05/2018

Brad,

Thanks for taking the time to write a review!

We're thrilled to have you aboard, and glad to hear that our product and service have exceeded your expectations on all levels!

Wishing you a great summer season!

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