Pour qui ?

Lightspeed's functionalities are aligned with retailers' and restaurateurs' priorities. It simplifies day-to-day tasks so you're free to focus on what matters: business growth and customer experience.


Notes moyennes

415 avis
  • 4 / 5
    Note globale
  • 4 / 5
    Facilité d'utilisation
  • 4 / 5
    Service client
  • 4 / 5
    Fonctionnalités
  • 4 / 5
    Rapport qualité-prix

Informations sur le produit

  • À partir de
    $69/mois
  • Prix
    Prices may vary depending on product segment
  • Version gratuite
    Oui
  • Version d'essai gratuite
  • Déploiement
    Installation (Mac)
    Cloud, SaaS, web
    Mobile (iOS natif)
  • Formation
    Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide
    Service de support permanent (réponse directe)
    Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Lightspeed
  • http://www.lightspeedhq.com
  • Fondé en 2005

À propos de ce logiciel

On average, Lightspeed Retail and Restaurant customers increase revenue by 20% in their first year. Its intuitive interface and complete set of functionalities are at the forefront of technology and their experts are available 24/7 to provide you with unlimited and personalized support. It's cloud-based, so you can easily access built-in reports and sales from anywhere. It's not surprising nearly 50,000 customers worldwide trust Lightspeed's complete POS solutions to grow their businesses.


Lightspeed POS - Fonctionnalités

  • Automatisation des commandes
  • Caisse pour restaurants
  • Gestion de la vente au détail
  • Gestion des articles mis de côté
  • Gestion des cartes cadeaux
  • Gestion des commissions
  • Gestion des prix
  • Gestion des remises
  • Gestion des stocks
  • Lecture de codes-barres
  • Profils de compte client
  • Suivi des retours
  • Suivi des ventes
  • Support de carte de fidélité
  • e-commerce
  • Écran tactile
  • Carte de fidélité
  • Gestion des cartes cadeaux
  • Gestion des conseils
  • Gestion des employés
  • Gestion des stocks
  • Gestion des tiroirs-caisses
  • Partage de l'addition
  • Vérifications distinctes
  • Accès mobile
  • Carte de fidélité
  • Commande en ligne
  • Gestion de table
  • Gestion des cartes cadeaux
  • Gestion des conseils
  • Gestion des livraisons
  • Gestion des recettes
  • Gestion des stocks
  • Partage de l'addition
  • Rapports et analyses
  • Vérifications distinctes
  • Autorisations d'accès utilisateur
  • Caisse pour bars
  • Caisse pour restaurants
  • Gestion des cartes cadeaux
  • Gestion des commissions
  • Gestion des prix
  • Gestion des remises
  • Gestion des stocks
  • Lecture de codes-barres
  • Suivi des retours
  • Suivi des ventes
  • Support de carte de fidélité
  • e-commerce
  • Accès mobile
  • Alertes/Notifications
  • Codes-barres et RFID
  • Gestion des fournisseurs
  • Gestion des renouvellements de commande
  • Gestion des stocks de la vente au détail
  • Gestion des stocks en entrepôt
  • Gestion des stocks pour la fabrication
  • Gestion multicanal
  • Kitting
  • Optimisation des stocks
  • Prévision
  • Rapports et analyses
  • CRM
  • Carte de fidélité
  • Emplacements multiples
  • Gestion des bons de commande
  • Gestion des commissions
  • Gestion des employés
  • Gestion des remises
  • Gestion des retours
  • Mail Order
  • Merchandise Management
  • Rapports et analyses
  • e-commerce
  • e-mail marketing
  • Achats
  • Facturation
  • Gestion d'entrepôt
  • Gestion de la chaîne logistique
  • Gestion de la production
  • Gestion des catalogues
  • Gestion des commandes
  • Gestion des expéditions
  • Gestion des fournisseurs
  • Gestion des matériaux
  • Gestion des produits
  • Gestion des retours
  • Gestion des stocks
  • Conception de bijoux
  • Consignations
  • Gestion de plusieurs magasins
  • Gestion des commissions
  • Gestion des fournisseurs
  • Gestion des grossistes
  • Gestion des prix
  • Gestion des évaluations
  • Gestion du marketing
  • Historique d'achat des clients
  • Suivi des réparations
  • Analyse nutritionnelle
  • Calcul du coût de la main-d'œuvre
  • Coût des recettes
  • Gestion de la comptabilité
  • Gestion de la production
  • Gestion des clients
  • Gestion des recettes
  • Gestion des stocks
  • Gestion des ventes
  • Historique des ventes
  • Informations nutritionnelles et sur les ingrédients

Avis les plus utiles sur Lightspeed POS

Best Decision I have made for my company!!

  Traduire avec Google Translate
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Avantages: The features we wanted and needed in or software and love about Lightspeed are:
100% Cloud based solution
True Omni Channel environment
Streamlined processes
Extremely well written software and Knowledge base
Ability to upload vendor price list, descriptions to Lightspeed All of our vendors information is at our finger tips, before we would have to hunt or go looking for this information now it’s just there.
Growing a retail business today can be done with lightspeed, since they have thought out whole process, and added a robust interface of features
A seamless connection to QuickBooks online.
We went out and reviewed, demoed almost 20 POS vendors some that were more specific to our industry and some that weren't and the boiled it down to 3 for all of our staff to review since they were going to be using the software daily and focused on the employee that has the most stress related to their respective job and targeted it first and secondly everyone else
We had to have 24/7 support
The most important feature we needed was it had to empower our team thru the business model we run and grow the team in all aspects of our business

Inconvénients: It took a lot of time to get the information together from our 30+ year old company to go over to lightspeed platform from our old systems, and it was quite a chore for a small company. And not all of our information could come over in the initial installation lightspeed was somewhat limited, we could not bring our customers history and vendor history either. Reporting could be better and should be included with the base product, you will at some point "have to have the reports add-on" it is however an amazing extension on the base product. You have to have a good internet connection since you will be using a 100% Cloud based product, and you will have to have a backup internet connection, so you are always connected.
We went out and reviewed, demoed almost 20 POS vendors some that were more specific to our industry and some that weren't and the boiled it down to 3 for all of our staff to review. We focused on the employee that gets the most stress with their respective job and targeted it first and secondly everyone else and Lightspeed has done this.

Fantastic Inventory Management

  Traduire avec Google Translate
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix

Commentaires: We've been open a little over three years. When we first opened, we explored over a dozen Point of Sale systems including Revel, Shopkeep, Vend, Lightspeed Retail, Square, and several others. We decided on Lightspeed, but discovered they didn't have a clear roadmap for Apple Pay, and so we went with our second choice, Shopkeep. Shopkeep was fantastic for the first year, but as our inventory grew (we carry over 10,000 unique SKUs), it's inventory management features started to feel sluggish, and receiving orders each week started to take a significant amount of time. During our second year, we started reevaluating all the players again, and setup a trial account with Lightspeed Retail. Certain things seemed counter intuitive at first - if we mistakenly created an item, we couldn't simply delete it, for example. This is because Lightspeed Retail strives to preserve all financial and transactional data; since an item could contain a sales history, it can't be deleted. Instead, it's archived, and can be restored to visibility with the click of a button. Over time, we've come to appreciate this feature, and the sheer amount of data that is provided through the system. Inventory Counts can be done quickly - grab an iPad and a bar code scanner, and just start scanning items on your slat wall, shelf, or other display area. When you're done, you can review the counts, reconcile them, and get information on shrinkage, etc. Acquiring product and receiving it is a breeze. We can build our POs in Lightspeed Retail - using trigger points or by simply adding items to an open PO. We can then email that PO directly to our distributor, who processes it. When the items come in, we can quickly receive them either using a barcode scanner, keying in the item counts line by line, or doing a visual confirmation and clicking the "receive everything and do the right thing" buttons. Printing labels with barcodes is a breeze. What really sets Lightspeed apart is their service. I can honestly say that I have no idea how to setup the label printer on our Lightspeed system, because whenever we install a new laptop or desktop that needs access, I simply chat with Lightspeed support and they remote into our system and do the right thing. When we set our printer up the first time, the print was a little too far to the left for my liking. They tweaked the templates on the fly, with me offering help like "No, a little more to the right" until it was done. They're insanely helpful.

Avantages: - Excellent Purchase Order Workflow
- Easy tool to do inventory counts quickly
- (Beta) Import Tool makes it easy to bulk load new items, or update existing ones
- Supports custom fields to add additional information to items (Release Dates, for example)
- Phone and online support is fantastic

Inconvénients: - May seem pricey if you aren't leveraging all the features
- Limited barcode scanner compatibly
- Custom fields are not currently searchable