--- description: eClinicalWorks : qu'en pensent les utilisateurs ? Lisez les avis clients sur eClinicalWorks, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: eClinicalWorks - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de dossier patient informatisé (DPI)](/directory/20028/electronic-medical-records/software) > [eClinicalWorks](/software/120360/eclinicalworks) # eClinicalWorks Canonical: https://www.capterra.fr/software/120360/eclinicalworks Page : 1/17\ Suivant: [Page suivante](https://www.capterra.fr/software/120360/eclinicalworks?page=2) > eClinicalWorks est une solution de référence en matière de gestion informatique des soins de santé. Elle permet une gestion innovante et personnalisable des dossiers médicaux partagés et de la pratique. > > Conclusion : 395 utilisateurs lui ont donné la note de **3.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise eClinicalWorks ? Les solutions innovantes proposées sont personnalisables pour chaque environnement, y compris les bureaux de soins de santé primaires, les centres de chirurgie ambulatoire, les centres de santé, les hôpitaux et les cliniques mobiles, ainsi que plus de 50 spécialités. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.3/5** | 395 Avis | | Simplicité d’utilisation | 3.3/5 | D'après l'ensemble des avis | | Support client | 2.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: eClinicalWorks - **Pays**: Indianapolis, É.-U. - **Entreprise fondée en**: 1999 ## Contexte commercial - **Prix à partir de**: 449,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (sur site), Linux (sur site) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Accueil des patients - Aide au codage - Aide à la décision - Clôture de réclamations - Comptabilité clients - Conforme HIPAA - Conférences vidéo - Dossier médical informatisé et partagé - Emplacements multiples - Facturation médicale - Gestion de cabinet - Gestion des dossiers patients - Gestion des recettes - Gestion des rendez-vous - Gestion des réclamations - Gestion des stocks - Graphiques - Intégration DMP/DMI - Medication Management - Messagerie sécurisée - Modèles personnalisables - Paiements électroniques - Participation des patients - Planification des médecins - Planification des patients - Planification des rendez-vous - Portail des patients - Portail libre-service - Prescription électronique - Rappels - Rapports et analyses - Rapports et statistiques - Reconnaissance vocale - Remote Treatment Planning - Résultats de laboratoire - Suivi de la conformité - Suivi des patients - Traitement des paiements - Vérification de l'admissibilité à l'assurance - À des fins médicales ## Intégrations (2 au total) - Sunoh - healow Genie ## Ressources d'aide - Service client/e-mail - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Logiciels de dossier patient informatisé (DPI)](https://www.capterra.fr/directory/20028/electronic-medical-records/software) ## Catégories connexes - [Logiciels de dossier patient informatisé (DPI)](https://www.capterra.fr/directory/20028/electronic-medical-records/software) - [Logiciels de gestion de dossiers médicaux informatisés - cardiologie](https://www.capterra.fr/directory/32561/cardiology-emr/software) - [Logiciels de gestion de dossiers médicaux informatisés - podologie](https://www.capterra.fr/directory/32617/podiatry-emr/software) - [Logiciels de transcription médicale](https://www.capterra.fr/directory/30212/medical-transcription/software) - [Logiciels de reconnaissance vocale](https://www.capterra.fr/directory/30098/speech-recognition/software) ## Logiciels similaires 1. [Fusion](https://www.capterra.fr/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews) 2. [Alleva](https://www.capterra.fr/software/180899/alleva) — 4.5/5 (282 reviews) 3. [ModMed](https://www.capterra.fr/software/124590/ema) — 4.4/5 (363 reviews) 4. [Epic](https://www.capterra.fr/software/122278/epiccare-emr) — 4.4/5 (447 reviews) 5. [Tebra](https://www.capterra.fr/software/129169/tebra) — 3.9/5 (1360 reviews) ## Avis ### "It gets the job done" — 4.0/5 > **Jason** | *4 septembre 2018* | Santé, bien-être et fitness | Taux de recommandation : 7.0/10 > > **Avantages**: ECW can get most of what you want done. I work mainly on the reporting side and staff support. The ability to pull reports is pretty good with their EBO system. We get almost everything we need reporting wise from that system whether it’s financial or encounter data. Their support is pretty responsive usually calling back the same day in most cases. Their billin service is pretty good and is very reasonable. Our company pays about 8% totally cost with ECW which is pretty much the industry standard. > > **Inconvénients**: There are sometimes a lot of clicks with ECW. Anytime you do an upgrade something is not going to work which is very frustrating. If you are a CPC practice you will be frustrated as their reporting dashboard took until the middle of 2018 to start working and then we upgraded and now we are waiting on a patch to get the dashboard back up. Don’t expect to speak to anyone that’s first language is English when you call support. We started with ECW in late 2015 and we had to setup everything from scratch which we thought was really strange as they have so many practices you would think there would already be templates for almost everything. > > It gets the job done for us and it probably just like most other EMRs they all have issues but at the end of the day they allow you to record your notes and bill the insurance. ----- ### "ECW Review" — 5.0/5 > **Tiffany** | *2 juillet 2025* | Cabinets médicaux | Taux de recommandation : 9.0/10 > > **Avantages**: It's very user friendly. I like that you can access both medical and admin information at the same time > > **Inconvénients**: The inability to send in office messages attached to a patient's chart. I would like to be able to send a message to a provider regarding a patient and have it attached to the patients chart > > It's been very good. The system is easy to navigate and learn. They have an excellent training section. The help desk is very quick to respond anytime I've had an issue or a question. ----- ### "Not worth using" — 1.0/5 > **Joe** | *10 décembre 2025* | Santé, bien-être et fitness | Taux de recommandation : 1.0/10 > > **Avantages**: There have been few pros to ECW. The 1 thing i do appreciate is the patient portal is relatively easy to access for both the provider and the patient. > > **Inconvénients**: I would describe ECW as being too "clicky." It takes multiple clicks to achieve simple tasks. Sending medications is a nightmare, doing something as simple as changing a pharmacy to send a medication takes 10 clicks. The interphase is simple not comparable to a larger network like Epic. The mobile app is a nightmare, dictation is slow. > > Negative. That's the way i would describe my experience. Having been a PA for the past 6 years, i can honestly say it has made my job harder. ----- ### "Eclinical Works" — 5.0/5 > **Tabatha** | *15 janvier 2026* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: I liked that eClinicalWorks centralizes patient records, scheduling, and documentation in one system, which helps streamline daily workflows. > > **Inconvénients**: The system can feel complex at times, and some features require additional training to use efficiently. Navigation can be challenging, and certain workflows are not as intuitive as they could be. > > Overall, my experience with eClinicalWorks was positive. It offers comprehensive tools for managing patient records and clinical workflows, though there is a learning curve. ----- ### "Eclinical works review" — 5.0/5 > **Adrian** | *30 mars 2025* | Cabinets médicaux | Taux de recommandation : 7.0/10 > > **Avantages**: Patient Portals, Automated Task box and appt scheduling > > **Inconvénients**: Expensive and poor customer service and issues with connections > > I enjoyed the software speed and efficiency as well as the ease of use when training new users ----- Page : 1/17\ Suivant: [Page suivante](https://www.capterra.fr/software/120360/eclinicalworks?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/120360/eclinicalworks) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées