Description de eClinicalWorks

eClinicalWorks est un leader privé du secteur des technologies de l'information dans le domaine des soins de santé, proposant des solutions complètes de dossier médical partagé et de gestion des pratiques (GP). Plus de 850 000 fournisseurs dans plus de 20 pays lui font confiance.

Qui utilise eClinicalWorks ?

Les solutions innovantes proposées sont personnalisables pour chaque environnement, y compris les bureaux de soins de santé primaires, les centres de chirurgie ambulatoire, les centres de santé, les hôpitaux et les cliniques mobiles, ainsi que plus de 50 spécialités.

eClinicalWorks Logiciel - 1
eClinicalWorks Logiciel - 2
eClinicalWorks Logiciel - 3
eClinicalWorks Logiciel - 4

eClinicalWorks ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

eClinicalWorks

eClinicalWorks

3,3 (345)
Indisponible dans votre pays
449,00 $US
mois
Version gratuite
Version d'essai gratuite
40
Intégrations introuvables
3,3 (345)
3,0 (345)
2,8 (345)
VS.
À partir de
Types de licence
Fonctionnalités
Intégrations
Facilité d'utilisation
Rapport qualité-prix
Service client
Prix introuvable
Version gratuite
Version d'essai gratuite
55
Intégrations introuvables
4,1 (96)
3,9 (96)
4,0 (96)

Alternatives à eClinicalWorks

Intergy
Fonctionnalités les mieux notées
Clôture de réclamations
Planification des rendez-vous
Saisie de codes et de frais
Kareo Billing
Fonctionnalités les mieux notées
Clôture de réclamations
Gestion des réclamations
Vérification de l'admissibilité à l'assurance
Practice Fusion
Fonctionnalités les mieux notées
Conforme HIPAA
Graphiques
Prescription électronique
athenaOne
Fonctionnalités les mieux notées
Conforme HIPAA
Graphiques
Planification des rendez-vous
EpicCare EMR
Fonctionnalités les mieux notées
Conforme HIPAA
Graphiques
Planification des rendez-vous
Helix
Fonctionnalités les mieux notées
Aucune fonctionnalité n'a été évaluée par les utilisateurs de ce logiciel.
DrChrono
Fonctionnalités les mieux notées
Conforme HIPAA
Gestion des dossiers patients
Planification des rendez-vous
NextGen Office
Fonctionnalités les mieux notées
Conforme HIPAA
Facturation
Gestion des dossiers patients
PracticeSuite
Fonctionnalités les mieux notées
Information aux patients
Messagerie
Plans de traitements à distance

Avis sur eClinicalWorks

Note moyenne

Note globale
3,3
Facilité d'utilisation
3,3
Service client
2,8
Fonctionnalités
3,4
Rapport qualité-prix
3,0

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
24%
4
28%
3
18%
2
11%
1
19%
Knott
Knott
Cardiovascular Research Supervisor (É.-U.)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

eClinicalWorks is my personal favorite eMR for medical practices

5,0 il y a 4 ans

Commentaires : This is a much less cumbersome software than that used in other offices.

Avantages :

I like the search patient feature - if two patients have the same or similar names, it alerts you. It would be easy to click on the wrong patient in error. All the chart documents are organized intuitively so it is very easy to find a specific document you are looking for. Also, as soon as you pull up the patient, it shows the date of the last visit and date of the next upcoming visit. Also, printing is smooth and no trouble to set up.

Inconvénients :

The progress notes are semi-prepopulated, which could lead to information getting into the note that you did not intend to.

Jason
Jason
Director Business Operations (É.-U.)
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

It gets the job done

4,0 il y a 5 ans

Commentaires : It gets the job done for us and it probably just like most other EMRs they all have issues but at the end of the day they allow you to record your notes and bill the insurance.

Avantages :

ECW can get most of what you want done. I work mainly on the reporting side and staff support. The ability to pull reports is pretty good with their EBO system. We get almost everything we need reporting wise from that system whether it’s financial or encounter data. Their support is pretty responsive usually calling back the same day in most cases. Their billin service is pretty good and is very reasonable. Our company pays about 8% totally cost with ECW which is pretty much the industry standard.

Inconvénients :

There are sometimes a lot of clicks with ECW. Anytime you do an upgrade something is not going to work which is very frustrating. If you are a CPC practice you will be frustrated as their reporting dashboard took until the middle of 2018 to start working and then we upgraded and now we are waiting on a patch to get the dashboard back up. Don’t expect to speak to anyone that’s first language is English when you call support. We started with ECW in late 2015 and we had to setup everything from scratch which we thought was really strange as they have so many practices you would think there would already be templates for almost everything.

Andrew
System Administrator (É.-U.)
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Sufficient but lackluster

3,0 il y a 4 ans

Commentaires : After using the product for 10 years our practice had learned to master the inefficient workarounds to where they have become 2nd nature. Unfortunately, recent server stability issues forced us to look for a new solution. Our hosted platform was eventually upgraded/moved to a more stable server farm however it was too late and the process to replace the software had already began. We eventually migrated to a new solution.

Avantages :

The price? As far as bargain EHRs goes, this is probably front runner, but the industry is lacking in innovation and functionality and this product is no different. Where you save money up front you pay for it by having a lack of features and seemless easy to use workflows. We constantly had to create nonsensical workarounds to achieve an acceptable workflow that was less painful for the providers but made it 10 times more difficult for the staff.

Inconvénients :

As a provider, you grade how easy an EHR is to use based on the number of clicks. As an IT professional you are able to assess a software's efficiency based on numerous other metrics. As the later, I can say by far the worst aspect is the number of clicks. With no redeeming qualities to speak having to drill down 5 or 6 menus to get to a patient's documents or financials and then be forced to back all the way out before checking on a 2nd patient's info is maddening. User's are forced to keep 2 instances open so as to not be forced to close a patient's demos/chart if they have to take a call and open a new patient's chart. This of course is explicitly denounced by eCW as forbidden. We do it anyway ... it's the only way.

Sharon
Practice Administrator (É.-U.)
Cabinets médicaux, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Alternatives envisagées :

Invoice

3,0 il y a 4 mois

Commentaires : The Strategic Account Manager is constantly changing and he/she providesno support with the company.

Avantages :

Follow up on problems to see if resolved.

Inconvénients :

Be careful of their invoicing. They have this complex procedure and time element whenterminating a provider. They even wish to interview the terminating medical provider.All notifications need to be within a certain time frame. If not done correctly, theywill continue to invoice you for the terminating provider

Amber
Clinic Director, owner (É.-U.)
Hôpitaux et soins de santé, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : SoftwareAdvice

Hated CareTracker love ECW

5,0 il y a 3 semaines Nouveau

Avantages :

Easy to use!!!! Love the ease of use . Glad we switched

Inconvénients :

Nothing it’s easy Glad we switched ECW Was good fit for practice