Description de CharmHealth

ChARM EHR est une solution basée sur le web, certifiée MU2, conforme à la HIPAA, axée sur la collaboration, la santé électronique ambulatoire, la gestion de cabinet et la facturation médicale qui améliore considérablement la qualité des soins prodigués aux patients. Les produits ChARM comprennent la solution TeleHealth pour les soins à distance des patients et la plateforme Connect pour la messagerie et la communication relatives aux soins de santé.

Qui utilise CharmHealth ?

Cabinets de petite et moyenne taille en configuration ambulatoire

CharmHealth Logiciel - 1 CharmHealth Logiciel - 2 CharmHealth Logiciel - 3 CharmHealth Logiciel - 4 CharmHealth Logiciel - 5

CharmHealth ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

CharmHealth

CharmHealth

4,4 (114)
Indisponible dans votre pays
Prix introuvable
Version gratuite
Version d'essai gratuite
62
4
4,4
(114)
4,6
(114)
3,9
(114)
VS.
À partir de
Types de licence
Fonctionnalités
Intégrations
Facilité d'utilisation
Rapport qualité-prix
Service client
Prix introuvable
Version gratuite
Version d'essai gratuite
33
Intégrations introuvables
3,5
(13)
3,5
(13)
4,0
(13)

Alternatives à CharmHealth

Practice Perfect EMR
Fonctionnalités les mieux notées
Facturation médicale
Gestion des dossiers patients
Planification des rendez-vous
DrChrono
Fonctionnalités les mieux notées
Conforme HIPAA
Graphiques
Planification des rendez-vous
Azalea Health
Fonctionnalités les mieux notées
Aucune fonctionnalité n'a été évaluée par les utilisateurs de ce logiciel.
TheraOffice
Fonctionnalités les mieux notées
Facturation médicale
Graphiques
Planification des patients
EHR 24/7
Fonctionnalités les mieux notées
Prescription électronique
Suivi de la conformité
Utilisation significative certifiée
Amazing Charts
Fonctionnalités les mieux notées
Aide au codage
Certifié ONC-ATCB
Planification des rendez-vous
InsightEMR
Fonctionnalités les mieux notées
Aucune fonctionnalité n'a été évaluée par les utilisateurs de ce logiciel.
SimplePractice
Fonctionnalités les mieux notées
Conforme HIPAA
Graphiques
Planification des rendez-vous
AdvancedMD EHR
Fonctionnalités les mieux notées
Conforme HIPAA
Gestion des dossiers patients
Planification des rendez-vous

Avis sur CharmHealth

Note moyenne

Note globale
4,4
Facilité d'utilisation
4,4
Service client
3,9
Fonctionnalités
4,3
Rapport qualité-prix
4,6

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
59%
4
30%
3
5%
2
3%
1
4%
Charles
Charles
Vice President Operations & Technology (É.-U.)
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Very solid value EMR

5,0 il y a 4 ans

Commentaires : For us, it was a system that would be device agnostic. Charm works on any computer or mobile device with an HTML5 compliant browser.

Avantages :

Easy to get started. Has a very approachable user interface. Easy learning curve. Always improving. The company listens to customers and incorporates improvements based on feedback. Comparatively very inexpensive. Integrates with labs, erx solutions, and e-commerce solutions.

Inconvénients :

Customer Service is offshore and is not "real-time". But they do respond and are usually helpful. It is a trade-off for the pricing of the software. Some design issues in billing involving the integrated billing clearinghouse and downloading ERA's, and real-time eligibility verification requires a workaround to normal practices.

Suzanna
Psychiatrist (É.-U.)
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Charm is agile and cost-effective

5,0 il y a 4 mois

Commentaires : I have used Charm for almost three years now for my private practice and it is cost-effective and so powerful and customizable.

Avantages :

Charm can be customized and personalized. There is a steep learning curve, and it is worth learning and making your own. I bill, send invoices, schedule, use the website scheduling widget, chart, communicate through the secure portal. The support team is constantly innovating and improving the product.

Inconvénients :

I loved the Zoom integration when it was impossible to get HIPAA compliant Zoom for less than $200/month. Now, it is no longer as cost effective. Support sometimes takes up to a week to respond to an email, though I have had good results with chatting with support through the website. Like all programs with legacy code, some of the templates that I have used for years get a little buggy. I wish the patient portal was mobile-friendly; it works best on tablets and desktops.

June
Nurse Practitioner (É.-U.)
Cabinets médicaux, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Big issue with billing, very difficulty to get responds from the company.

1,0 il y a 2 ans

Commentaires : EHR was OK. Billing related is nightmare. Poor responds from certain people from company!

Avantages :

It looks clean, modern looking, more user friendly than my previous one.

Inconvénients :

Billing and customer service is a nightmare. I started using Charm Billing back to October 2020. I got a zoom training for about an hour or two, during the training, there was one or two insurance was put into the system. After that, I was told to do it myself. However, I could not login for a long time. Finally, I had to set up another login in order to get into the right place. Until March 2021, I finally was told that the first ERA from the first enrolled insurance company would sync data with CharmEHR. It has been 5 months for one thing to work. Even today, April 1, 2021, I still not get ERA for every insurance enrolled. I has been contacting optum and Charm for discount for the time that billing not totally function. So far, Optum told me it is Charm's issue, and Charm just not respond to this request at all!! When I contacted customer service for anyone who can handle this case, the only thing I got was "sorry", and then no more after, the chat was terminated. Not accurate patient's due and reports No emergency help! For customer service, yes, you can email or chat with someone. For email, sometimes take a day or two to get a reply, sometimes take several days to get a reply, not reliable. One day, I found that it took forever to open Charm website on Chrome, but my assistant who use Safari seemed OK. So I switched to Safari for a couple of days. Speed was OK after switch, however, when I edit patient's info, when update phone number, not working. So I switched back

Sara
Psychotherapist (É.-U.)
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Best EHR for value

5,0 il y a 2 ans

Commentaires : I sampled several EHR systems last year and ChARM had most of the qualities that I wanted a administrator and clinician. I really enjoy using this EHR system and it is easy for my clients to use as well to sign paperwork and access resources.

Avantages :

I really enjoy that I can customize all of my notes and templates that I need on a daily basis. I also really enjoy that everything can be electronic and all paperwork can be sent to clients and have signatures in real time.

Inconvénients :

I feel the customer services could set up EFT and enrollments for payers to make it streamlined and easier for the provider.

Matthew
Physician (É.-U.)
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

User Friendly Effective EMR

5,0 il y a 2 ans

Commentaires : An effective EHR for us as compared to other software packages that is easy to use and cost effective for a smaller practice. Many enhancements have been made over the past 2 years which has made it even more attractive to use.

Avantages :

We changed to CharmHealth about 2 years ago after using PracticeFusion which did not have the flexibility we needed to add information. This software is easily customizable and has a vast library of templates for pre completed notes. It was easy to customize and had all the features we needed. Calendar is very user friendly and integrates well with the EHR. Can easily print out hard copies of anything we need and especially immunization records which are frequently requested by patients.

Inconvénients :

Although it hasn't been an issue for us, for a very large practice the cost could get rather high as compared to other EHR platforms. Since I have a relatively small practice, the cost is not an issue. There have been problems with sending eprescriptions - The software can not locate the particular medication and you must know the generic as well as the trade name on occasion to get it through. There have been issues with locating pharmacies at times although, I must say, customer support has been helpful and has tried to rectify these issues as they come up. Minor problem exists with entering patient email addresses. Software sometimes flags as invalid email address with anything that ends in *.com. You need to enter the email address as ".net then got back and re-enter the correct email address. Customer service has yet to fix this problem.