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CharmHealth
Description de CharmHealth
ChARM EHR est une solution basée sur le web, certifiée MU2, conforme à la HIPAA, axée sur la collaboration, la santé électronique ambulatoire, la gestion de cabinet et la facturation médicale qui améliore considérablement la qualité des soins prodigués aux patients. Les produits ChARM comprennent la solution TeleHealth pour les soins à distance des patients et la plateforme Connect pour la messagerie et la communication relatives aux soins de santé.
Qui utilise CharmHealth ?
Cabinets de petite et moyenne taille en configuration ambulatoire
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Avis sur CharmHealth
Very solid value EMR
Commentaires : For us, it was a system that would be device agnostic. Charm works on any computer or mobile device with an HTML5 compliant browser.
Avantages :
Easy to get started. Has a very approachable user interface. Easy learning curve. Always improving. The company listens to customers and incorporates improvements based on feedback. Comparatively very inexpensive. Integrates with labs, erx solutions, and e-commerce solutions.
Inconvénients :
Customer Service is offshore and is not "real-time". But they do respond and are usually helpful. It is a trade-off for the pricing of the software. Some design issues in billing involving the integrated billing clearinghouse and downloading ERA's, and real-time eligibility verification requires a workaround to normal practices.
Charm is agile and cost-effective
Commentaires : I have used Charm for almost three years now for my private practice and it is cost-effective and so powerful and customizable.
Avantages :
Charm can be customized and personalized. There is a steep learning curve, and it is worth learning and making your own. I bill, send invoices, schedule, use the website scheduling widget, chart, communicate through the secure portal. The support team is constantly innovating and improving the product.
Inconvénients :
I loved the Zoom integration when it was impossible to get HIPAA compliant Zoom for less than $200/month. Now, it is no longer as cost effective. Support sometimes takes up to a week to respond to an email, though I have had good results with chatting with support through the website. Like all programs with legacy code, some of the templates that I have used for years get a little buggy. I wish the patient portal was mobile-friendly; it works best on tablets and desktops.
Affordable option
Avantages :
This is the most affordable option out there and really provides you the option to grow. If you are a new practice and don't need a lot of bells and whistles, then this is a great option. Fancier features cost more.
Inconvénients :
My main gripe was with the online booking. There was no way to customize menus or offer links for one service so the patient is presented with every service available for online booking in alphabetical order. No way to change the order unless you get creative with naming of services. There is also only one option for integrated payment processing which was not good for me, especially since that company took 6 months to respond to me about opening an account.
Get ready for problems
Commentaires : They made me hate them.
Avantages :
price and the fact you can add what you need and not pay for what you don't need.
Inconvénients :
terrible directions and nice support, but ineffective.
Alternatives envisagées :
Charm review
Avantages :
automation!
Inconvénients :
paying extra for different features and every little thing
