Pour qui ?

Small to mid-size online retailers. Our sellers typically have their own website while also selling on marketplaces such as Amazon, eBay, Etsy and others.

Notes moyennes

30 avis
  • Note globale 3 / 5
  • Facilité d'utilisation 3 / 5
  • Service client 2.5 / 5
  • Fonctionnalités 3.5 / 5
  • Rapport qualité-prix 3 / 5

Informations sur le produit

  • À partir de 9,00 $US/mois
    Consulter les tarifs
  • Prix TaxCloud can be FREE or fee based. Fee based is a minimum of $9/month.
  • Version gratuite Oui
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
  • Formation Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • FedTax
  • https://taxcloud.net/
  • Fondé en 2008

En savoir plus sur TaxCloud

TaxCloud is a Cloud-based sales tax management & compliance service designed for online retailers.

TaxCloud offers sales tax calculation for any address in the United States as well as registration, filing, remittance, detailed reporting and audit response services. We currently serve over 25,000 online sellers. TaxCloud has two pricing options available - A FREE service option which is funded by our state partners and a fee based service. Our mission is to make sales tax easy!

TaxCloud - Fonctionnalités

  • Accès mobile
  • CRM
  • Gestion SEO
  • Gestion de plusieurs magasins
  • Gestion des avis
  • Gestion des promotions
  • Gestion des retours
  • Gestion des stocks
  • Kitting
  • Marketing multicanal
  • Modèles
  • Sécurité des données
  • e-mail marketing
  • Classement électronique
  • Fonctions pour organ. à but non lucratif
  • Gestion de la conformité
  • Gestion des paiements
  • Importation et exportation de données
  • Notification d'exceptions
  • Paie et formulaires employeur
  • Partenariats
  • Planification fiscale
  • Rapports K-1
  • Suivi des statuts
  • Vérification de données
  • Calculateur d'impôts
  • Déclaration d'impôt
  • Gestion des exemptions
  • Piste d'audit
  • Suivi des transactions
  • Taxe d'utilisation du consommateur
  • Taxe à valeur ajoutée (TVA)
  • Validation des adresses
  • Vérification de l'impôt
  • Carte de fidélité
  • Commerce mobile
  • Comptes clients
  • Configurateur de produits
  • Gestion SEO
  • Gestion des canaux
  • Gestion des catalogues
  • Gestion des commandes
  • Gestion des promotions
  • Gestion des retours
  • Gestion des stocks
  • Panier d'achat
  • e-mail marketing

Avis les plus utiles sur TaxCloud

Supper easy integration and amazing product compared to other services.

Publié le 19/06/2018
Cl G.
Vente au détail, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Note globale
5 / 5
Facilité d'utilisation
5 / 5
4 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Extremely cost efficient scalable sales tax processing and reporting that eliminated all burdensome sales tax matters. Sales tax is now easy. By voluntarily signing up to remit sales taxes in SSUTA states my business is indemnified against audit risks in those states.

Avantages: All sales tax functionality is simplified, and now is much more cost effective. The service has been completely re-engineered and is much improved. The new reporting and customer interface are superior to anything else on the market. I love not having to buy an expensive enterprise software solution. TaxCloud works seamlessly across multiple platforms and is designed to scale with my business needs. TaxCloud is a true very powerful cloud based system providing my business with a tremendous service that frees up valuable time and resources.

Inconvénients: No real cons..at first customer service seems a concern. However, this is short lived once the immediate anxiety of employing a new service is overcome. I quickly realized that this is an efficient customer friendly self service platform, and after integrating the service most all customer service issues were unwarranted. Therefore, there was little need for me to actually request customer service. That said, this product is a tremendous value. I could pay more for a competing service with more immediate customer service, however there does not seem to be any advantage in doing so. Once up and running TaxCloud is seamless and needs no additional handholding, and their scalability, reporting and functionality is the best value out there.

Calcuates tax great - pray you dont need tech support

Publié le 26/02/2019
Brynn R.
NetSuite Admin
Vente au détail, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Note globale
4 / 5
Facilité d'utilisation
4 / 5
1 / 5
Support client
3 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I love the ease of which it works when it works. But when you do need help it is virtually impossible to receive it timely.

Avantages: The ease of setting up an account and nexus.

Inconvénients: The customer service is horrible. They have been saying since last summer that they are aware of the issue and are working to make it better but we still see that same lack of support. We have tried calling and contacting online but receive no response. The receptionist will not put you in touch with an actual human or escalate the message.

Réponse de l'éditeur

envoyé par FedTax le 06/03/2019

I connected with the reviewer on this feedback. It appears there was some communication issues between our receptionist and support team that delayed our initial response back to the reviewer. For this we apologize. After two requests, I have not been informed of the issue that has been out there since last summer. We have no record in our service ticketing system that an incident was opened last summer for this client.

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