Paychex Flex

Paychex Flex

par Paychex

Qui utilise Paychex Flex ?

Paychex Flex est une solution de paie et de ressources humaines idéale pour les petites et moyennes entreprises de divers secteurs, notamment le commerce de détail, les services professionnels, la restauration, la fabrication et la construction.

Description de Paychex Flex

Paychex Flex est une solution RH tout-en-un sur laquelle vous pouvez vous appuyer à mesure que votre entreprise se développe ou évolue. Utilisez-le pour gérer la paie et associer votre gestion des ressources humaines, votre gestion de la retraite et de vos assurances au service que vous souhaitez et à la connaissance approfondie des réglementations susceptibles d'affecter votre activité.

Informations sur Paychex Flex

Paychex

http://www.paychex.com/

Fondé en 1971

Prix de Paychex Flex

Paychex Flex n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.

Version gratuite

Non

Essai gratuit

Non

Déploiement

Installation (Mac)

Cloud, SaaS, web

Installation (Windows)

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

En ligne

Paychex Flex - Fonctionnalités

Logiciels de paie
Conformité fiscale
Externalisation de la paie
Formulaire W-2/ 1099
Gestion des avantages
Impression de chèques
Portail libre-service
Prise en charge de plusieurs pays
Prise en charge de plusieurs états
Rapports de paie
Saisie sur salaire
Suivi 401(k)
Suivi des vacances/congés
Versement direct

Avis sur Paychex Flex

Afficher 5 avis sur 961

Note globale
4,1/5
Facilité d'utilisation
4,1/5
Service client
3,9/5
Fonctionnalités
4/5
Rapport qualité-prix
4/5
James D.
Founder, President
Services et technologies de l'information, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 14/01/2019

"Better than the competition, and it's secure"

Commentaires: This system was preferred before switching to ADP, however their cost at the time resulted in us switching to ADP

Avantages: I like the fact they require two factor authentication. Their customer service used to be good and is still decent compared to ADP. Their system can be fully customized for reports and coding purposes. Their reporting is much better than ADP

Inconvénients: Their support has gone down hill in the last year in addition to their pricing is about 20% higher than ADP on most items. Lacks an employee portal standard on all plans

  • Provenance de l'utilisateur 
  • Publié le 14/01/2019
Eric S.
HR Manager
Services financiers, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 17/09/2019

"Everything we need and more"

Commentaires: Paychex Flex has cut the time we spend processing payroll requests in half, if not more. Giving employees the ability to make most changes on their own allows our Payroll Admin to focus on other parts of the business that require more attention.

Avantages: I love that I can get new employees set up as users during their onboarding, then this becomes their one-stop-shop for all things payroll. They can access this site to get their pay stubs, make changes to their direct deposit, enroll/change health benefits, and even make adjustments to their 401k plans.

Inconvénients: The only real con I have found with this system is that employees can not make changes to their mailing addresses themselves. They are still required to fill out a form for our Payroll Admin and he has to call Paychex to make the change. This seems like something simple that employees should be able to do themeselves.

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 17/09/2019
Kanwal R.
President
Gestion de l'enseignement, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    2/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 07/05/2020

"Great product"

Commentaires: Customer service is the only downside. Otherwise, we are happy with the system itself.

Avantages: We used to rely on our accountant in the past. This is a great way to have access to anything at anytime. Another perk is that the employees are able to review their tax documents remotely as well.

Inconvénients: This is not really related to the software itself, but the customer service continues to be an ongoing problem. God forbid if you receive a notice from EDD or IRS, you'll be chasing behind people to follow up. I wish whatever forms are submitted, we can have access to them from a particular page along with the outcomes.

  • Provenance de l'utilisateur 
  • Publié le 07/05/2020
Adam J.
Campus Support Team Director
Gestion d'organisme à but non lucratif, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    2/5
  • Facilité d'utilisation
    1/5
  • Fonctionnalités
    2/5
  • Support client
    4/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    2/10
  • Provenance de l'utilisateur 
  • Publié le 08/10/2019

"Unfortunately, the UI is awful and has a steep learning curve"

Commentaires: Pretty bad if I'm being honest. If we were to pick software again, we would pick someone else.

Avantages: The customer service is helpful, although I wish I didn't have to call them as much as I do.

Inconvénients: It's surprising to me that this company is a big competitor in this space. I think their software is extremely difficult to learn how to use and graphically looks like it was made in Windows 95. I use the administrative side mostly and have people coming to me all the time with questions because it's not easy or intuitive enough to learn on your own. Software should be created and designed so that it's easy enough for people to pick up and start using immediately. PayChex Flex is not one of those softwares.

  • Provenance de l'utilisateur 
  • Publié le 08/10/2019
Devon D.
Architect
Internet, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    3/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 28/05/2020

"PayChex Flex is not that flexible. "

Commentaires: Intuit should concede with their payroll platform and buy paychex, and paychex should enhance their integration and modernize the platform to something more agile like quickbooks. Employees should be able to onboard easier just as if they were buying something on Amazon. All of the 3rd party vendors that seem to be value added services are just more portals and passwords needing to be centralized.

Avantages: When it works and the overloaded staff can actually assist you, it is an absolutely awesome service. I have used PayChex since about 2015. Back in the day my first representative was the absolute most amazing advisor and gave me confidence when speaking with her because I could tell she knew her job. Over time as we added more states and switched companies, our SUI numbers became switched, bank accounts and invoicing was not aligned.

Inconvénients: Besides the reports that you are inundated with, the platform feels like it can actually perform, but truthfully it is pitiful java platform. The two factor auth is great but gets on my nerves and the fact that you cannot integrate with other identity providers or into your actual backoffice systems is a shame.

  • Provenance de l'utilisateur 
  • Publié le 28/05/2020