Domo

Domo

par Domo Technologies

Qui utilise Domo ?

Domo sert des clients de tous types de secteurs qui cherchent à gérer l'ensemble de leurs activités à partir d'une plateforme unique.

Description de Domo

Domo propose la première plateforme de gestion d'entreprise basée sur le cloud au monde qui permet à tous les cadres supérieurs d'une organisation de prendre des décisions plus rapidement et en toute connaissance de cause. Domo est la première solution qui regroupe cinq produits sur une plateforme élégante permettant aux utilisateurs de se connecter, de préparer, de visualiser, d'associer et d'optimiser leurs activités autour des données.

Informations sur Domo

Domo Technologies

http://www.domo.com

Fondé en 2011

Prix de Domo

Domo n'est pas disponible en version gratuite mais propose un essai gratuit. Voir plus d'informations concernant le prix de Domo ci-dessous.

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

Domo - Fonctionnalités

Logiciels ETL (Extract Transform Load)
Analyse de données
Contrôle de qualité des données
Correspondance et fusion
Filtrage des données
Gestion de versions
Gestion des métadonnées
Planification des tâches
Transformations non relationnelles
Analyse en continu
Analyse en libre-service
Benchmarking
Collaboration entre plusieurs utilisateurs
Développement d'applications
Gestion visuelle du workflow
Rapports interactifs
Reporting mobile
Requête ad hoc
Tableau de bord
ETL (extract-transform-load)
Gestion des métadonnées
Services web
Sources de données multiples
Tableau de bord
Analyse de la rentabilité
Analyse prédictive
Analyse visuelle
Benchmarking
Fiches d'évaluation (scorecards)
Indicateurs clés de performance
Indicateurs de tendances et de problèmes
Mesure des performances
Planification stratégique
Publication et partage
Rapports ad hoc
Tableau de bord
Analytique
Conception d'API
Contrôle d'accès
Contrôle du trafic
Gestion de versions
Gestion des tests
Gestion du cycle de vie des API
Portail des développeurs
Protection contre les menaces
Tableau de bord
Fiches d'évaluation (scorecards)
Fonctions/calculs
Intégrations de sources de données
Suivi des indicateurs clés de performance
Tableaux de bord privés
Tableaux de bord publics
Visualisation de données
Widgets
Connecteurs de source de données
Exploration des rapports
Exportation de rapports
Fonction de glisser-déposer
Prévision
Rapports de marketing
Rapports de ventes
Rapports planifiés et automatisés
Reporting financier
Tableau de bord personnalisable
Traitement analytique en ligne

Avis sur Domo

Afficher 5 avis sur 150

Note globale
4.2/5
Facilité d'utilisation
4/5
Service client
4.1/5
Fonctionnalités
4.2/5
Rapport qualité-prix
3.9/5

The things Domo can do are just astounding

Publié le 25/10/2018
Cole G.
Director Of Strategic Partnerships & Key Accounts
Équipement et fournitures de bureau, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
4/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We can see analytics we could never see before. We can understand our business in a way we never could before. We honestly don't know what we'd do without Domo at this point. It's fantastic.

Avantages: We were originally looking for dashboard software. Something like Geckoboard, but we wanted something more advanced. We were using multiple tools, and wanted to collect data from them. We then found Domo. Within days we had integrated our CRM database, Website Analytics, Invoicing database, and Order Processing database. This let us take a look at EVERYTHING. And I mean everything. Things like: What's the average time between receiving a lead and the rep calling them the first time?
What's the average time between a customer ordering, and reordering?
How many calls have my reps made today? (Updated every 15 minutes!)
What landing pages on my website are receiving the most looks?
How are my google analytic campaigns translating into converted customers?

Inconvénients: It's pricey, but worth it. The biggest thing was the last update they had screwed up some of my reports, and we're still trying to figure out what happened.

a good product with the worst customer support

Publié le 23/01/2020
Victor B.
Head of Insights
Relations publiques et communications, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
Source : SoftwareAdvice
4/5
Note globale
2/5
Facilité d'utilisation
2/5
Fonctionnalités
1/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Good product with lots of promise let down by the worse customer support I've ever experienced.

Avantages: Once you get your head around it, the interface is powerful and intuitive although the learning curve is steep. Good visualisations.

Inconvénients: Domo could not care less about their customers. If you engage with them you will get a hard sell that promises you the world, including a good few blatant lies, but as soon as you sign that contract they wash their hands of you. Most of the connectors that we tried to work with were barely demos - totally unfit for purpose - so unless you have a team of SQL coders to build everything by hand, or are prepared to pay Domo's extortionate professional services fees (which you'll need to book weeks in advance), you should avoid this product as they won't help you.

When Used Right, Can Revolutionize Your Business Making Decisions

Publié le 12/07/2019
Lyle W.
Marketing Communications Manager
Services aux consommateurs, 1 001-5 000 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
5/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Great, our Analytics Team lives in DOMO and the output they provide is wonderful. Very customizeable and not too difficult to pick up if you have any familarity with similar program or even programs such as Excel. I am able to build my own reports as well, and am not a super-analytics user.

Avantages: We operate multiple brands on multiple CRMs and softwares, DOMO allows us to pull all of our data into one place, customize the reporting we need and easily share it across our enterprise.

Inconvénients: You are unable to set up reports to automatically email an employee who is not also a DOMO user. I understand why (so they can charge you more to bring that person into the platform), however some employees in no shape or form need to have a full blown user account. Would be nice to simply share a read only PDF of the reports.

One of the best tools to get people to look at and use your data!

Publié le 09/12/2019
Utilisateur vérifié
Marketing Manager
Produits alimentaires, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4/5
Facilité d'utilisation
5/5
Fonctionnalités
3/5
Support client
3/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: The biggest benefit we have realized by bringing on Domo is providing user groups access to data that they never had before. Now they are building process around them that directly impact our bottom line.

Avantages: The visualizations are amazing. This paired with the ability to see them on your phone in real time make this a really powerful tool to communicate with non data folk.

Inconvénients: There is a bit of a learning curve to get more robust visualizations. Additionally, your data formats must also be consistent and predictable otherwise the cleanse process is more intense.

Great for executive high level use

Publié le 14/01/2016
Ben B.
Director of Marketing
Services financiers
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
Source : SoftwareAdvice
3/5
Note globale
4/5
Facilité d'utilisation
1.5/5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Their report builders, after a short learning curve, are very powerful for building charts and other high level type reports that executives typically like to see. The charts are attractive and there is also a slideshow function that you can use to put your charts up on a public monitor in your workspace. Pretty slick charts.

Inconvénients: Domo isn't as good as Salesforce or straight database queries for actually manipulating the data. Also, the alerts functionality is weak - not enterprise ready yet. For example, if you want to create an alert to simply email you a report every morning you can't do that. You can only do alert emails based on a data point going above/below a bound, changing in some way, etc. So, no scheduled reports. Also, the integrations with third party software such as Hubspot or Google Analytics is lacking. The Hubspot integration is seriously broken and even though the Google Analytics integration works it's not very customizable or useful.