Description de Domo
Domo propose la première plateforme de gestion d'entreprise basée sur le cloud au monde qui permet à tous les cadres supérieurs d'une organisation de prendre des décisions plus rapidement et en toute connaissance de cause. Domo est la première solution qui regroupe cinq produits sur une plateforme élégante permettant aux utilisateurs de se connecter, de préparer, de visualiser, d'associer et d'optimiser leurs activités autour des données.
Qui utilise Domo ?
Domo sert des clients de tous types de secteurs qui cherchent à gérer l'ensemble de leurs activités à partir d'une plateforme unique.
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Cole
The things Domo can do are just astounding
Commentaires : We can see analytics we could never see before. We can understand our business in a way we never could before. We honestly don't know what we'd do without Domo at this point. It's fantastic.
Avantages :
We were originally looking for dashboard software. Something like Geckoboard, but we wanted something more advanced. We were using multiple tools, and wanted to collect data from them. We then found Domo. Within days we had integrated our CRM database, Website Analytics, Invoicing database, and Order Processing database. This let us take a look at EVERYTHING. And I mean everything. Things like: What's the average time between receiving a lead and the rep calling them the first time? What's the average time between a customer ordering, and reordering? How many calls have my reps made today? (Updated every 15 minutes!) What landing pages on my website are receiving the most looks? How are my google analytic campaigns translating into converted customers?
Inconvénients :
It's pricey, but worth it. The biggest thing was the last update they had screwed up some of my reports, and we're still trying to figure out what happened.
Aaron
Alternatives envisagées :
Domo Accelerates Data Driven Strategy
Commentaires : I have used Domo for about 5 years, and side by side with Tableau for a good chunk of that time. Domo has proven to have better support, UI, user adoption, ETL functionality, and connectors.
Avantages :
Domo has proven to be more efficient to build dashboards, while being easy to use to bring non-BI users into the fold. I have been amazed by how quickly new users become comfortable and productive using the tools. We leverage a stable of the connectors to further drive our strategy from multiple operational platforms.
Inconvénients :
It would be great to be able to multi-layer calculated fields within cards, but this isn't a huge obstacle because of the ETL capability at the dataset level
Utilisateur vérifié
There are MUCH better options
Commentaires : I have personal experience with several of Domo's competitors as an analytics consultant. None of the Storage/ETL/BI use cases I can think of would I put domo in my top 3 options. I have found it to be subpar in data warehousing, query editing, and data visualization which from what I can tell is the majority of its functionalities.
Avantages :
This product provides a web-based hub for your data and visuals that centralizes where your team focuses to interact with their data. The ETL tools provide an easy to use low/no code interface to build simple queries.
Inconvénients :
Where Domo has removed complication (I assume to ease the use) they have dramatically limited this software capabilities in comparison to competitors. limitations include: - No ability to build visuals based on multiple tables - No ability to build filtering capabilities across tables - No ability to build relational models with existing tables - All "scripting" capabilities are glitchy and limited in their capabilities - Poor/nonexistent version control options - Compute resources are not brokered well and during high traffic times we can have dataflows run for up to 2 hours My worst experience with domo was with their customer service/integration team. One of their prebuilt integrations to a popular Web App, which domo is responsible for maintaining and servicing, has never functioned properly with our domo instance. The support case has been open for nearly a month and has just been escalated to someone that appears to know how to read the code I have been sending them to trouble shoot THEIR integration. They have promised resolution timelines twice and are now 2 weeks behind their initial promise.
Jeff
Unlocking the Power of Your Data: A Domo Review
Commentaires : My overall impression of Domo has been positive. I've used the platform to manage and visualize data from multiple sources in real time, and I've found it to be a powerful tool. My coworkers and I have been able to make more informed decisions and increase operational efficiency thanks to the platform's user-friendly interface and collaborative features.The company's commitment to innovation and staying at the forefront of the industry is one of the things I value about Domo. The platform keeps getting better and better with regular updates and new features, making it an even more useful tool for our organization.Having said that, the platform's complexity and occasional delays in data processing and visualization have presented some obstacles. However, I have discovered that these difficulties can be overcome with patience and investment in platform education.Overall, I think Domo is a great platform for businesses that want to use their data to their advantage.
Avantages :
The company's focus on assisting businesses in unlocking the value of their data through a comprehensive and user-friendly platform is one aspect of Domo that stands out to me. As a Domo user, I appreciate how the platform makes data management easier by making it simple to combine, visualize, and analyze data from a variety of sources in real time.I've found that the collaborative features of Domo also make it simple to share ideas and findings with colleagues all over the organization, which helps make better decisions and make operations run more smoothly. I've also found the platform's mobile app to be especially helpful in keeping me connected to my insights and data wherever I go.As a Domo user, I've also appreciated the company's dedication to innovation and industry leadership. The platform keeps getting better and better with regular updates and new features, making it an even more useful tool for our organization.I think Domo is a great platform for businesses that want to use their data to their advantage.
Inconvénients :
As a Domo user, one of my difficulties has been the platform's complexity. Even though the features and capabilities of the platform are impressive, it can take some time to fully comprehend how to use them. Also, the pricing structure of the platform can be a little hard to understand, especially for smaller businesses that might not have as many resources as larger ones.The occasional lag or delay in data processing and visualization is another issue I've encountered. Even though this doesn't happen often, it can be difficult to quickly access insights or share data with coworkers.Lastly, as a Domo user and employee, I would like the company to be more open about data privacy and security. Although Domo has taken steps to protect customer data, additional information regarding the platform's data security and protection against potential breaches would be helpful.In general, despite these difficulties, I think Domo is a great platform for businesses that want to use their data to improve decision-making and operational efficiency.
Corey
Alternatives envisagées :
It has its strengths and weaknesses just like the rest
Commentaires : Overall it's given us what we needed. They have APIs for pushing and pulling data as well as for user and data permissions.
Avantages :
I like that it's an off-premise solution so we don't have to build and support a data warehouse.
Inconvénients :
Customer support isn't very good. The helpdesk is virtually useless and they are always trying to push their premium support option for $5K/year when we complain.It's important to get a good Customer Success Manager. We have a really good one now, our 4th, and they are very helpful in getting support issues reviewed and looked at.
