Bugzilla

par Bugzilla

4 / 5 90 avis
Bugzilla

Logiciels les + demandés


Notes moyennes

90 avis
  • Note globale 4 / 5
  • Facilité d'utilisation 4 / 5
  • Service client 4 / 5
  • Fonctionnalités 4 / 5
  • Rapport qualité-prix 4.5 / 5

Informations sur le produit

  • À partir de $0/unique
  • Version gratuite Oui
  • Version d'essai gratuite Non
  • Déploiement Installation (Mac)
    Installation (Windows)

Informations sur l'éditeur

  • Bugzilla
  • http://www.bugzilla.org

En savoir plus sur Bugzilla

Améliorez la satisfaction client en résolvant rapidement les problèmes de votre site web.

Bugzilla - Fonctionnalités

  • Filtrage
  • Gestion des backlogs
  • Gestion des billets
  • Gestion des flux de travail
  • Gestion des tâches
  • Gestion des versions
  • Suivi des problèmes

Avis les plus utiles sur Bugzilla

A great, but isolated bugtracker

Traduire avec Google Translate Publié le 19/03/2018
Support Coordinator
51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Creating and finding bugs in a matter of seconds, completely hassle-free.

Avantages: Up until about a year ago, Bugzilla was the bug tracking application used in our company.
To cut right to the chase: as a user / bug reporter, Bugzilla was a dream to work with.
It's a school book example of how great free and open source software can be.
The interface is no nonsense. Very simple and clean, everything does what you expect it to do. No need to navigate through different submenus to do even the simplest of tasks. No options hidden behind mysterious hamburger menus or gear wheel icons. The most common things are but a click away. This implies there is no or only minor explanation needed to get started with Bugzilla. Even some of our sales guys were easily and independently filing new bugs or searching for existing bugs, and that's definitely saying something. One of the key aspects of a bug tracker is definitely the performance of its search functionality. This is a point where OTRS definitely scores. Its search is very fast and precise. Usually, jotting a keyword or two in the "Simple Search" is enough to find exactly what you need. For the rare cases where it doesn't, the "Advanced Search" definitely does the job, while really being "advanced" but in no way "complicated". Little secret: even though all data from Bugzilla was copied to our new bug tracker when we made the switch, I still tend to go first to Bugzilla if I need to find an old bug. Simply takes me less time to find what I need compared to our new system.

Inconvénients: I do understand why we moved away from Bugzilla. It is merely a bug tracker.
Bugs are meant to be linked to tickets, added to sprint plannings, maybe assigned to epics together with new features. You get the point. Bugzilla wasn't made for that.
Our new platform can do it all and more, in one single system.

Bugzilla: The grandad of modern bug tracking software

Traduire avec Google Translate Publié le 03/04/2019
Ramindu D.
Software Technical Lead
Logiciels, 10 001+ employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Bugzilla has been a part of our organization's roster of bug tracking tools for as far as I can remember, and has always been simple, effective and up to the mark in terms of managing large applications with a large number of issues being reported by an active QA team all day, every day.

Avantages: Bugzilla has always been, and always will be one of the best and most well-known bug tracking tools. It is so well-known that it will get used as the basic yardstick against which other newer tools are measured. That being said, Bugzilla provides a simple interface which gets you towards getting your job done, which is to report/fix bugs, in a hurry. The controls are intuitive and self-explanatory. You don't need a huge manual to figure it out.

Inconvénients: Throughout the years Bugzilla has been quite clunky at times with saved bug reports not getting saved, search not working properly etc., but the modern version has next to no issues.

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