Bugzilla

Bugzilla



Notes moyennes

60 avis
  • 4 / 5
    Note globale
  • 4 / 5
    Facilité d'utilisation
  • 4 / 5
    Service client
  • 4 / 5
    Fonctionnalités
  • 4.5 / 5
    Rapport qualité-prix

Informations sur le produit

  • À partir de
    $0/unique
  • Prix
    Free
  • Version gratuite
    Oui
  • Version d'essai gratuite
    Non
  • Déploiement
    Installation (Mac)
    Installation (Windows)

Informations sur l'éditeur

  • Bugzilla
  • http://www.bugzilla.org

À propos de ce logiciel

Improve customer satisfaction by quickly working out the issues in your website.


Bugzilla - Fonctionnalités

  • Filtrage
  • Gestion des backlogs
  • Gestion des billets
  • Gestion des flux de travail
  • Gestion des tâches
  • Gestion des versions
  • Suivi des problèmes

Avis les plus utiles sur Bugzilla

A great, but isolated bugtracker

  Traduire avec Google Translate
4/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
Support client
4 / 5
Rapport qualité-prix

Commentaires: Creating and finding bugs in a matter of seconds, completely hassle-free.

Avantages: Up until about a year ago, Bugzilla was the bug tracking application used in our company.
To cut right to the chase: as a user / bug reporter, Bugzilla was a dream to work with.
It's a school book example of how great free and open source software can be.
The interface is no nonsense. Very simple and clean, everything does what you expect it to do. No need to navigate through different submenus to do even the simplest of tasks. No options hidden behind mysterious hamburger menus or gear wheel icons. The most common things are but a click away. This implies there is no or only minor explanation needed to get started with Bugzilla. Even some of our sales guys were easily and independently filing new bugs or searching for existing bugs, and that's definitely saying something. One of the key aspects of a bug tracker is definitely the performance of its search functionality. This is a point where OTRS definitely scores. Its search is very fast and precise. Usually, jotting a keyword or two in the "Simple Search" is enough to find exactly what you need. For the rare cases where it doesn't, the "Advanced Search" definitely does the job, while really being "advanced" but in no way "complicated". Little secret: even though all data from Bugzilla was copied to our new bug tracker when we made the switch, I still tend to go first to Bugzilla if I need to find an old bug. Simply takes me less time to find what I need compared to our new system.

Inconvénients: I do understand why we moved away from Bugzilla. It is merely a bug tracker.
Bugs are meant to be linked to tickets, added to sprint plannings, maybe assigned to epics together with new features. You get the point. Bugzilla wasn't made for that.
Our new platform can do it all and more, in one single system.

The best free bug-tracker.

  Traduire avec Google Translate
3/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
5 / 5
Rapport qualité-prix

Commentaires: This was the market pioneer for free-ware bug tracking. It is easy to set up and host on your office system.
Though the UI has a few things to be desired and you need to circumvent the lack of usability, but some good user training(which you will anyways be giving with process implementation with your team) helps a lot.
If you are looking for a free ware tool - esp where you need to start from scratch and have a limited budget, then look no further. Major cons -
1. I felt the UI needs some improvement - alongwith Usability.
2. The other paid tools have good customizability - defining the workflows or even showing proper labels.
Overall Bugzilla has a proven track record of being a very good tool - esp for start-ups with less money and/or either a company or a new sub-department within the organization - where the management doesn't want to invest a lot of money. But with good process definition and proper implementation(which will also help in long) these shortcomings can be overcome. Though

Avantages: 1. Free of cost with updates.
2. Easy of installation.
3. Browser compatible- with most of the varieties of standard ones.

Inconvénients: 1. UI design not attractive.
2. Customization difficult.