Notes moyennes79 avis
- Note globale 4 / 5
- Facilité d'utilisation 4 / 5
- Service client 4 / 5
- Fonctionnalités 4 / 5
- Rapport qualité-prix 4.5 / 5
Informations sur le produit
- À partir de $0/unique
- Prix Free
- Version gratuite Oui
- Version d'essai gratuite Non
Informations sur l'éditeur
En savoir plus sur Bugzilla
Improve customer satisfaction by quickly working out the issues in your website.
Bugzilla - Fonctionnalités
- Gestion des backlogs
- Gestion des billets
- Gestion des flux de travail
- Gestion des tâches
- Gestion des versions
- Suivi des problèmes
Avis les plus utiles sur Bugzilla
Publié le 19/03/2018
A great, but isolated bugtracker
Commentaires: Creating and finding bugs in a matter of seconds, completely hassle-free.
Up until about a year ago, Bugzilla was the bug tracking application used in our company.
To cut right to the chase: as a user / bug reporter, Bugzilla was a dream to work with.
It's a school book example of how great free and open source software can be. The interface is no nonsense. Very simple and clean, everything does what you expect it to do. No need to navigate through different submenus to do even the simplest of tasks. No options hidden behind mysterious hamburger menus or gear wheel icons. The most common things are but a click away. This implies there is no or only minor explanation needed to get started with Bugzilla. Even some of our sales guys were easily and independently filing new bugs or searching for existing bugs, and that's definitely saying something. One of the key aspects of a bug tracker is definitely the performance of its search functionality. This is a point where OTRS definitely scores. Its search is very fast and precise. Usually, jotting a keyword or two in the "Simple Search" is enough to find exactly what you need. For the rare cases where it doesn't, the "Advanced Search" definitely does the job, while really being "advanced" but in no way "complicated". Little secret: even though all data from Bugzilla was copied to our new bug tracker when we made the switch, I still tend to go first to Bugzilla if I need to find an old bug. Simply takes me less time to find what I need compared to our new system.
I do understand why we moved away from Bugzilla. It is merely a bug tracker.
Bugs are meant to be linked to tickets, added to sprint plannings, maybe assigned to epics together with new features. You get the point. Bugzilla wasn't made for that.
Our new platform can do it all and more, in one single system.
Publié le 30/07/2018
Great at Tracking bugs
Easily track bugs and ability to report bugs on project update.
The email notification was great to see status of individual bugs
The ease of use was a no-brainer
The cost was relatively cheap compared to others in the market
Bugzilla has been around for years and I have used it on many projects. The ease of use of logging bugs and email notifications sent automatically to preset groups to be aware of bugs. Viewing status of bugs is an ease as assigned bugs get updated by bug owners.
Another great tool included with Bugzilla is the reporting matrix, which allows the Test Lead and other Project leads to view all bugs and statuses.
Inconvénients: The GUI is quite old looking but the web app does do what it needs to. There are more superior applications out there with more functionality and depending on what you were intending to use the application for you may opt for something like Jira.