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Description de Bugzilla

Améliorez la satisfaction client en résolvant rapidement les problèmes de votre site web.

Qui utilise Bugzilla ?

Non fourni par l'éditeur

Bugzilla ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

Bugzilla

Bugzilla

4,1 (135)
Prix introuvable
Version gratuite
Version d'essai gratuite
2
Intégrations introuvables
4,1 (135)
4,3 (135)
4,0 (135)
VS.
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Fonctionnalités
Intégrations
Facilité d'utilisation
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Service client
29,00 $US
mois
Version gratuite
Version d'essai gratuite
64
Intégrations introuvables
4,4 (1 098)
4,5 (1 098)
4,2 (1 098)
Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Bugzilla

Note moyenne

Note globale
4,1
Facilité d'utilisation
4,1
Service client
4,0
Fonctionnalités
4,0
Rapport qualité-prix
4,3

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
30%
4
55%
3
15%
2
1%
Ramon Israel
Ramon Israel
Project Manager (Mexique)
Utilisateur LinkedIn vérifié
Télécommunications, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Best value for your money.

5,0 il y a 3 ans

Commentaires : I really like bugzilla for error management, as a testing company, something it gets hard to merge our internal operation to external operantion´s customers, so far with Bugzilla this task gets very easy.

Avantages :

It is very scallable. Easy to manage. Easy to deploy. Easy to share to internal team and customers.

Inconvénients :

From my experience it was not very easy to install, as it is an open software, I needed to pay for a third party for deployment. So far, this allows it to be very easy and it is quite cheap (250 USD per year for 5GB storage).

yossi
Head of QA (Israël)
Sécurité et enquêtes, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

the easiest way to track bugs

5,0 il y a 2 ans

Commentaires : i love the fast ability to activate it and use it. basic functionality can be moderated and it is very close and similar to Jira

Avantages :

i love the fact that installment is easy and fast and users can start working within the hour. when you manage large scale teams, you don't want to "burn time" on setting things up. the fact it is common and familiar makes it easy for new users to start using it fast and there is no ramp-up time to learn it

Inconvénients :

as a security company, there is always fear of loosing info, or being hacked. need an ability to be able to download all the boards and use them offline

Chetan
Chetan
Customer Experience Director (Inde)
Utilisateur LinkedIn vérifié
Médias de diffusion, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Better alternatives available

3,0 il y a 2 ans

Commentaires : The overall experience with Bugzilla was good. Back then there was no JIRA (or atleast it wasn't as popular as it is now) or ZOHO, and hence the adoption was a no-brainer. Since the rise of Atlassian and JIRA, the market share has completely been wiped away, barring a few customers/companies who still run it. And the beauty of FOSS has helped them retain some of their loyal users. The interface is very light, deployment is easy and no maintenance is needed unless there's a security upgrade coming.

Avantages :

When I used Bugzilla early on in my career, and I am speaking about 10 years ago, it was my first issue tracking software as a QA Engineer. The simplicity of the tool really got me further interested in the Quality career. While there are many sophisticated tools out there for issue management, a few things that work in it's favor is the community support, free-and-open-source (FOSS) and the ease of deployment. Their email alerts are very useful and detailed. Their reports were pretty good back in the day.

Inconvénients :

Their limited pace in the development and continuous improvement of the tool has been the reason for it losing it's marketshare. The most recent version was last deployed in 2016 (yes, 6 years ago), and in this time, if you are not up to date with the most recent and relevant asks, somebody is bound to take over your marketshare. That said, the company I work with still uses it (alongwith paid support) to ensure we are keeping track of long-running projects.

Ramindu
Ramindu
Software Technical Lead (É.-U.)
Utilisateur LinkedIn vérifié
Logiciels, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Bugzilla: The grandad of modern bug tracking software

4,0 il y a 5 ans

Commentaires : Bugzilla has been a part of our organization's roster of bug tracking tools for as far as I can remember, and has always been simple, effective and up to the mark in terms of managing large applications with a large number of issues being reported by an active QA team all day, every day.

Avantages :

Bugzilla has always been, and always will be one of the best and most well-known bug tracking tools. It is so well-known that it will get used as the basic yardstick against which other newer tools are measured. That being said, Bugzilla provides a simple interface which gets you towards getting your job done, which is to report/fix bugs, in a hurry. The controls are intuitive and self-explanatory. You don't need a huge manual to figure it out.

Inconvénients :

Throughout the years Bugzilla has been quite clunky at times with saved bug reports not getting saved, search not working properly etc., but the modern version has next to no issues.

shelly
tester (Émirats arabes unis)
Services et technologies de l'information, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Bugzilla : The ultimate bug tracking tool

4,0 il y a 8 mois

Commentaires : Overall experience is that it is a good tool for defect tracking and gives user the flexibility of uploading test results in .jpg , .png and video format.

Avantages :

The most important Pro of bugzilla is the ease of use. Freshers can easily get a hand of it and focus on testing rather than learning a tool to report the bugs found.

Inconvénients :

Major drawback is it lacks the way to track exploratory testing results and can't automatically add test case execution results.It takes a lot of time to fill up all the bug description form.

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