Pour qui ?

Behavioral health practices, both solo practitioners and large organizations.

Notes moyennes

515 avis
  • Note globale 4.7 / 5
  • Facilité d'utilisation 4.7 / 5
  • Service client 4.7 / 5
  • Fonctionnalités 4.5 / 5
  • Rapport qualité-prix 4.6 / 5

Informations sur le produit

  • À partir de 49,00 $US/mois
  • Prix Edu, nonprofit, and other discounts available
  • Version gratuite Oui
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
  • Formation Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • TherapyNotes
  • https://www.therapynotes.com
  • Fondé en 2012

En savoir plus sur TherapyNotes

Trusted by over 60,000 mental health professionals, TherapyNotes helps behavioral health therapists manage their practices more efficiently through an easy-to-use, secure platform for notes, billing, scheduling, and more. TherapyNotes simplifies administrative work, giving practitioners more time and energy to focus on providing effective care for their clients.

TherapyNotes - Fonctionnalités

  • Certifié ONC-ATCB
  • Graphiques
  • Planification des rendez-vous
  • Portail libre-service
  • Prescription électronique
  • Reconnaissance de l'écriture manuscrite
  • Reconnaissance vocale
  • Suivi de la conformité
  • Utilisation significative certifiée
  • Avis de versement
  • Clôture de réclamations
  • Devis
  • Gestion de cabinet
  • Gestion des demandes de paiement
  • Gestion des réclamations
  • Historique des factures
  • Saisie de codes et de frais
  • Suivi de la conformité
  • Tableau de bord personnalisable
  • Vérification des assurances
  • Emplacements multiples
  • Facturation
  • Faculty/Staff Management
  • Fonction de glisser-déposer
  • Gestion des dossiers patients
  • Gestion des médecins
  • Gestion des non-présentations
  • Planification des gardes
  • Planification des rendez-vous
  • Portail libre-service
  • Rendez-vous récurrents
  • Administration des stratégies
  • Déclarations de sinistre électroniques
  • Gestion de la conformité
  • Gestion des cas
  • Gestion des clients
  • Gestion des experts répartiteurs
  • Gestion des formulaires
  • Gestion des payeurs
  • Réclamations sur papier
  • Suivi des tickets modérateurs et des franchises
  • Suivi résolution des réclamations
  • Cabinet d'un seul praticien
  • Cabinet de plusieurs praticiens
  • Dossier médical informatisé et partagé
  • Facturation médicale
  • Gestion des employés
  • Gestion des réclamations
  • Patient hospitalisé/résident
  • Planification des rendez-vous
  • Plans de traitement
  • Portail libre-service
  • Prescription électronique
  • Rappels de rendez-vous
  • Suivi de la conformité
  • Évaluations initiales

Logiciels équivalents

Avis les plus utiles sur TherapyNotes

Best EHR for Mental Health Practices

Publié le 09/10/2019
Mary A.
Director of Clinical Acumen
Psychologie, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Please see below...

Avantages: I love the overall professional presentation of the software. It is clear that Therapy Notes values this and that they work hard to not compromise this. It plays out in the way that they will take their time to carefully design and implement new features and the existing ones are relevant and well thought out. It is evident that they are concerned most with ethics and best practice in the mental healthcare field and not in pleasing everyone because designing a database is not in most clinician's wheelhouse. They have a big job with what they do and this clinician appreciates how they are doing it and the fruits of their labor.

Inconvénients: I do wish the portal could be a little more robust but again, this is something that I know they are working on and there are details that they are considering that are out of my scope.

Réponse de l'éditeur

envoyé par TherapyNotes le 10/10/2019

Thanks for the great review! Yep, we continue to add functionality to the portal. Stay tuned to our blog for updates.

Beyond Outstanding!

Publié le 02/09/2019
Katie M.
LCPC, CADC, Owner
Psychologie, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: A+++++
EXCEPTIONAL, FAST AND ACCOMMODATING CUSTOMER SERVICE FROM A COMPANY I FEEL IS A TRUE TEAM WHO UNDERSTANDS ME AS A PROFESSIONAL (AND HUMAN BEING) AND THEY ARE ALWAYS, ALWAYS WILLING TO HELP ME IF A HARDSHIP ARISES AND WILL HONOR THAT EACH TIME BY HELPING ME OR ANYONE ELSE (as long as it doesn't become a continuous habit). They're truly amazing. I LOVE this company!

Avantages: Therapy Notes (as an organization) provides optimal, timely, friendly & solution-focused customer service for any need I've called about. They are EXTREMELY UNDERSTANDING if you experience a Hardship of Financial setback (I was diagnosed with Lupus) and will do ALL it takes to accommodating your needs to help get you back on track. Their software interace is extremey user-friendly (setting up your initial account, inputting new client information, scheduling (including a partient portal which assists clients in schedule their own appointment REQUESTS, automated email appt reminders, exceptional clinical documentation, SIMPLE billing practices to submit claims and receive ERA's (with one-click "posting" to various client accounts who are included on the same return ERA.) Payment processing has Several options (my favorite is "Submitted Payment through an External Account/Debit) because most of my client prefer quick POS payment processing for matters such as paying their per session Co-Pays. ETHICAL: Providers are blocked from submitted claims for processing until the corresponding clinical note has been signed. No way around this. Therefore, IF a provider wants reimbursement for services provided, they MUST be compliant and have signed and submitted their clinical documentation. Providers are able to change the settings of the program....but Not that ONE requirement for liability purposes of course. Seriously, Beyond Outstanding!

Inconvénients: I'd say the ONE thing that makes it Exceptional::: LOL:::: The program forces providers to complete their clinical documentation within 24-48 hours. Unless you do so, the system blocks your ability to "bill" (and get paid!!) Ugh (but it's a good thing!) I wish they'd develop an APP. I've been asking them for almost 4 years, yet they don't have one? Despite making several other changes to their system (i.e. blogging). They're such an advanced, in-tune, intelligent team of "younger" professionals, it's actually a bit mind-blowing for me that there hasn't been an APP created to support their "mobile consumers".... I feel they could POTENTIALLY be losing lots of business potential by neglecting to make this a priority (knowing that most of their main competitors do function via Apps and their lack of developing one decreases their "attractiveness" over to a company who uses an APP, DESPITE that TN is Superior in every other way!

Réponse de l'éditeur

envoyé par TherapyNotes le 03/09/2019

Thank you Katie for the A+++++ review! Yes we do require notes before you can submit claims, but to be clear there is no "24-48 hour" requirement. You can do your notes whenever you want, as long as you do it before you bill.

We haven't prioritized an app because we have so much else we want to accomplish. Plus, you CAN use TherapyNotes on your mobile device in your web browser, and you can push your appointments to your smart phone's mobile calendar. Please check the knowledgebase for instructions on how to do that.

Thanks again! :)

TherapyNotes- A revolution in Behavioral Health Billing and EHR

Publié le 26/06/2019
Bethany C.
Office Manager
Psychologie, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
Source : SoftwareAdvice
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Submitting claims for the entire day of work takes anywhere between 10 seconds to 4 minutes tops depending on if anything needs changed before it is submitted. The scheduling calendar is a breeze with the ability to see multiple locations and multiple providers at the same time, or restrict it to one provider at all locations, all providers at one location, or any configuration of that you can think of. It is color coded, giving each clinician a different color, so office staff can easily see which patients are with which doctor. And you can set up recurring appointments with the click of a button for as many or as few weeks as you would like for a patient. You can also individualize the billing per Insurance company, and per doctor, so any special billing can be saved and will be automatically input for the payers that require it. Also, the visit records (notes) that the doctors input for each patient are extremely well organized, and easy to print and provide to insurance companies/workers comp/other providers when requested. TherapyNotes is intuitive software that is easy to learn, user friendly, and inexpensive in comparison to other options.

Avantages: The price charged, along with what you get is incomparable, this software is head and shoulders above the competition. TherapyNotes has solved 99% of our Billing and EHR issues. When issues do arise, we are able to get a representative on the phone within 1 minute flat, (this is record time, EVERY time.) and they are always extremely helpful, knowledgeable, and can SOLVE any problem. The one and only problem I still have, is already in the works for the next update to solve, and TherapyNotes staff has provided such an easy workaround in the meantime, that it has become nearly a non-issue. It is an extremely user friendly interface, and we have come to find that any mistake made within the system (Billing/health records/you name it) can be reversed, without any issues.

Inconvénients: The Doctors had a hard time, when the office first transitioned to TherapyNotes, getting the notes completed. (All notes regarding a patient's visit on that date of service need to be completed before that DOS claim can be sent out. There is no deadline to complete them, you just can't send the claim until they are completed) Once the clinicians adjusted to writing their notes in a timely fashion, they too have concluded that they much prefer TherapyNotes over our old software (NueMD) which was MUCH more costly, for extensively less features that are beneficial to a behavioral health practice.

Very comprehensive, user friendly, and overall fantastic EHR/Billing software!

Publié le 25/04/2019
Brian T.
Clinical Social Worker, Psychotherapist
Psychologie, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall a really pleasant experience with TN. Highly recommended!

Avantages: - Comprehensive and robust charting system
- Pre-populated progress notes from dx and treatment goals from intake / 1st treatment plan making completing half of the note a breeze!
- Pre-populated interventions list, or create your own
- Fantastic ability to submit claims electronically with ease making the billing process a breeze! ERA’s (EOB’s in electronic format) come straight from the clearinghouse making reconciliation a one click process vs manually entering insurance payments. These two features have saved me tremendous time!
- All of your billing is easily accessible either by patient, or practice wide. Many reports you can run to efficiently keep an eye on your cash flow.
- Appointment reminders via text, phone call, or email. Clients LOVE them! Reliable.
- Incredible customer support! Second to none. Every time I call there are no long wait times (usually under 5 minutes or less!) Customer support is clearly extremely knowledgeable about the software and are eager to help problem solve technical issues or just there to guide you through the use of the product. I can’t tell you how helpful they have been. Words can’t describe. They really are amazing! :)
- THE PRICE! Superb value for such a comprehensive system. This is a company who isn’t looking to squeeze out as much as they can from you. It’s very affordable for solo practice clinicians who are already struggling to make a living with all other expenses a practice runs into.

Inconvénients: - Sometimes the billing can get confusing due to the complexity of the process of billing with insurance in general.
- No telehealth module yet! Once HIPAA complaint video confrerencing comes, TN will truly be an ideal fully comprehensive easy to use platform! Looking forward to it!

Above & Beyond!!

Publié le 07/02/2019
Katie M.
Owner/Administrator, Licensed Clinical Professional Counselor, Certified Alcohol & Drug Counselor
Psychologie, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: TherapyNotes has the most outstanding customer service of Any company in which I've ever conducted business. Each time I call them they respond within 1-2 hours with a Solution to my inquiry. When I have certain requests pertaining to my practice or TN account, they willingly and generously support my concerns and do whatever it takes to work with me so that my practice succeeds. I could go on and on with this answer but simply put, I'm so grateful I "stumbled" upon this company and EHR softward progam because I've had ZERO issues with them at all and would highly recommend them to any person seeking a new documentation system!

Avantages: TherapyNotes EHR is an outstanding software for my private counseling practice. It's ease of use and ample "help" section makes it simple for me to learn anything I have questions about --most of the time without even needing to call them. I've been a customer since 2016 and have only positive feedback to give. Use the free-trial offer. I did and have no regrets.

Inconvénients: Regarding TherapyNotes, there are only 2 things that cross my mind now and then. 1) I'd like for them to develop a mobile app. I mentioned this to them and they were very receptive stating they were in the process of doing so. I'm looking forward to that! 2) I'd LOVE if TN created Intake forms that could be tailored to individual practices (i.e. insert company name here) If demographic, consent, HIPPA, cancellation, etc. forms were incorporated into the program and could be easily send to new clients through the patient portal , it would save me a ton of time and allow me to concentrate on providing therapy rather than on the necessary paperwork that is required.

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