15 ans à aider les entreprises françaises
à choisir le meilleur logiciel

Description de Formstack Forms

Formstack est un générateur de formulaires en ligne polyvalent qui vous permet de créer et de concevoir des formulaires web sans aucune connaissance en matière de codage. Intégrez des formulaires adaptés aux appareils mobiles sur votre site web et vos réseaux sociaux pour créer des flux de travail automatisés, collecter des paiements en ligne, des commentaires clients et des leads pour le marketing, etc. Formstack est conforme à la loi HIPAA et offre plusieurs fonctionnalités avancées, dont plus de 50 intégrations avec des applications comme Salesforce, MailChimp et PayPal.

Qui utilise Formstack Forms ?

Une solution de création de formulaires en ligne qui rationalise les processus de collecte et de gestion des informations. Les entreprises et équipes de tous types et de toutes tailles peuvent facilement créer et utiliser des formulaires en ligne pour automatiser leurs processus métier répétitifs.

Formstack Forms Logiciel - 1
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Formstack Forms ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

Formstack Forms

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Formstack Forms

Note moyenne

Note globale
4,1
Facilité d'utilisation
4,0
Service client
3,7
Fonctionnalités
4,0
Rapport qualité-prix
3,8

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
47%
4
34%
3
9%
2
1%
1
8%
Mary
Mary
President (É.-U.)
Utilisateur LinkedIn vérifié
Services financiers
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Formstack is crucial to an efficient small business

5,0 il y a 6 ans

Commentaires : Formstack allows us to automate tasks that we used to do manually, like sending information to prospective clients, gathering detailed information from current clients, sending a series of steps in a project, etc. It is a great value for the money, and is relatively easy to use. We have used it for several years and can't imagine being without it - it is critical to an efficient work flow for a small business, and a lot less expensive than paying an admin to do the same tasks.

Avantages :

In addition to the ability to build powerful forms using conditional logic, the greatest strength of Formstack (and probably most overlooked) is how a small business can use the response features to automate tasks they are currently wasting time doing manually. For example, you can use Formstack to create a contact form that lets a prospect choose what type of service they are interested in. Using the conditional logic, you can create automatic responses based on what they select (or where they are located, or whatever variable is important in your business) that include additional information -- links to videos, documents, whatever -- instead of having to pay someone to follow up with each contact individually. You can also use this to string together steps in a process: they complete Form 1, and then automatically receive an email confirmation with the link for Form 2, and so on. This functionality has saved our small company hundreds of hours of human time, AND increased customer numbers. For all the value we get out of it, Formstack is a bargain. It's one of those "how did we live without this" tools.

Inconvénients :

The look of the webforms themselves is dated - it would be nice if they would invest in some contemporary looking designs so the user sees something more sleek. Also the ability to have self-tallying forms, where someone could check boxes and it would total a dollar amount for a quote, would be fantastic.

Réponse de l'équipe de Formstack

il y a 6 ans

Hi Mary! Thank you for leaving a wonderful review! We love seeing happy clients! This article may help with your self-tallying forms concern: https://support.formstack.com/customer/portal/articles/2545508. If this doesn't help, please feel free to reach out to our awesome Support team, who will do everything they can to help!

Rachel
Executive Administrator (Canada)
Institutions religieuses, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Need forms that are highly functional and also look good? Yep...Formstack.

5,0 il y a 3 ans

Commentaires : Loved working with Formstack. Excellent customer service and help response times too - which made solving the few issues we had very pain free.

Avantages :

Love the incredible ability for logic, detail, customization, calculations, integrations with payment solutions, etc. It's really simple to build a simple form, and with a little additional work for larger or more complex forms, you can intake a huge amount of information with relative ease for both you and the end user. Used this for event registrations for years, and the yearly fee vs paying per transaction made this an affordable solution for us.

Inconvénients :

Occasionally the modules were tricky to move around when I was working with literally dozens of them. Would have enjoyed the ability to have a button to automatically add a segment of fields and re-add that same segment over and over rather than including them all at once (for example, in a group registration form, having a button that added an additional field for each new group member, rather than a permanently visible set of fields that might not all be needed for a smaller group size). Realizing this is a pretty specific need, we worked around it.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Construction, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : GetApp

Stay Away - doesn't worth the money nor the time

1,0 le mois dernier Nouveau

Commentaires : Worst ever! no support! product is not working! causing a lot of issue in the business functionality!

Avantages :

None! product is not working! causing more issues than solving issues.

Inconvénients :

Payment links didn't work, we had to spend time fix payment links manually them and make us look like fraud. Spent hours with the support which couldn't provide working solution. We had to switch provider and dispute the charge since they try to make us pay for non working product.

Réponse de l'équipe de Formstack

le mois dernier

We appreciate your feedback and take it seriously. We're sorry to hear about your experience, and we'll use your input to improve our product and services.

Atour
Analyst (É.-U.)
Recherche, 51–200 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Workflow routes are a useful tool for streamlining team-based processes.

5,0 il y a 3 mois

Commentaires : Salesforce and Formstack interface smoothly, enabling data to be gathered and recorded on pertinent documents.
Questions and problems are promptly addressed by Formstack support.

Avantages :

Formstack has implemented strict security measures to safeguard sensitive data, whether it is being collected, shared, or stored. Security passwords can be used to encrypt data and guarantee that only individuals with the proper authorization can access particular data. Additionally, workflow approval is in place, so users may only access the form through authorized inputs. Users are able to closely monitor and keep track of every form entry thanks to this.

Inconvénients :

Better back-end form storing organization structure. The capacity to replicate forms and guarantee that every rule is copied over. High-end plans are the only ones that offer advanced base features like payments, approval, multiple users, single sign-in for forms, and more.

Réponse de l'équipe de Formstack

il y a 3 mois

Hi Atour, I just wanted to drop you a quick note to say thanks for your great review. We're thrilled to hear that you're enjoying our product. Your support means the world to us. If you ever have questions or need assistance, feel free to reach out anytime—formstack@formstack.com Thanks again! Best, Caitlin

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Gestion d'organisme à but non lucratif, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Easy to use

4,0 il y a 5 ans

Commentaires : Overall, formstack was a great choice for our organization. We've setup and deployed dozens of forms for both public facing use and internal use.

Avantages :

Formstack's form builder is easy to use and has a lot of integration options. Our form building users range from not-so-tech savvy to power users and both are able to create forms with ease.

Inconvénients :

Lack of variety with field types. While formstack isn't a "survey" tool, it's a form tool, I think they could implement a lot of field types that survey tools use and make it easier to use a single platform for all form/data collection needs.

Réponse de l'équipe de Formstack

il y a 5 ans

Thank you for taking the time to provide your feedback. We are in the process of updating our survey capabilities with advanced features and field types. We will announce the updates as soon as they are available.