Qui utilise CARA ?

Enterprises looking to lower the cost of ownership & solution management, consolidate management of content and data to a platform, & provide their users with expert functionality.

Description de CARA

Generis provides CARA, the leading content and information management platform for regulated industries. CARA is used by more than 400,000 users across industries including Life Sciences, Finance, Government, Engineering, and Utilities. Customers include 8 of the global top 10 Life Science companies. CARA is a cloud-first platform providing functionally-rich solutions for regulated business processes, including a comprehensive end-to-end platform for Life Sciences.

Informations sur CARA

Generis

http://www.generiscorp.com

Fondé en 2002

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Présentation des tarifs de CARA

CARA n'est pas disponible en version gratuite mais propose un essai gratuit.


Version gratuite

Non

Essai gratuit

Oui

CARA deployment and support

Ressources d'aide

  • Service de support permanent (réponse directe)
  • Support en horaire de bureau
  • En ligne

Déploiement

  • Installation (Mac)
  • Cloud, SaaS, web
  • Installation (Windows)
  • Mobile (iOS natif)
  • Mobile (Android natif)

Formation

  • Formation présentielle
  • Formation en ligne en direct
  • Webinaires
  • Documentation

CARA - Fonctionnalités

  • Alertes/Notifications
  • Automatisation des processus métiers
  • Collaboration
  • Contrôles/Permissions d'accès
  • Gestion des règles métiers
  • Gestion visuelle du workflow
  • Mappage de processus
  • Modélisation et conception de processus
  • Suivi des changements de processus

Logiciels BPM (Business Process Management) : afficher la liste complète

  • Accès mobile
  • Archivage et rétention
  • Gestion de versions
  • Gestion des documents
  • Gestion des flux de travail
  • Gestion des ressources numériques
  • Gestion du cycle de vie du contenu
  • Gouvernance de l'information
  • Outils de collaboration
  • Recherche
  • Signature électronique

Logiciels ECM (Enterprise Content Management) : afficher la liste complète

  • Archivage et rétention
  • Automatisation des processus et flux de travail
  • Conforme HIPAA
  • Conformité FDA
  • Conformité ISO
  • Conformité OSHA
  • Conformité Sarbanes-Oxley
  • Enquêtes et feedback
  • Gestion de versions
  • Gestion des audits
  • Gestion des incidents
  • Gestion des risques
  • Respect de l'environnement
  • Suivi de la conformité
  • Tests de contrôles

Logiciels de compliance : afficher la liste complète

  • Contenu audio
  • Contenu vidéo
  • Formulaires Électroniques
  • Gestion SEO
  • Gestion de site web
  • Gestion de versions
  • Indexation de documents
  • Modèles personnalisables
  • Recherche en texte intégral
  • Éditeur d'images
  • Éditeur de texte

Logiciels de gestion de contenu : afficher la liste complète

  • Accès hors ligne
  • Archivage de documents
  • Assemblage de documents
  • Conversion du type de fichier
  • Gestion de versions
  • Indexation de documents
  • Outils de collaboration
  • Reconnaissance optique de caractères
  • Récupération des fichiers
  • Rétention de documents
  • Signature électronique
  • Suivi de la conformité

Logiciels de gestion documentaire : afficher la liste complète

  • Arbre de décision
  • Catalogage/catégorisation
  • Collaboration
  • Forums de discussion
  • Gestion de contenu
  • Gestion de la base de connaissances
  • Portail libre-service
  • Recherche en texte intégral

Outils de gestion des connaissances : afficher la liste complète

CARA - Logiciels similaires

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Avis sur CARA

Read all reviews

Overall rating

4,2/5

Average score

Facilité d'utilisation 4,7
Service client 4,3
Fonctionnalités 4,5
Rapport qualité-prix 4,4

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Écrivez votre avis !
Utilisateur vérifié
Account Manager
Services et technologies de l'information, 201-500 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 20/07/2020

"Account Managers View on Cara"

Avantages: Depth and breath of the system, good user interface

Inconvénients: Sometimes not focused enough, too many moduls

  • Source de l'avis 
  • Publié le 20/07/2020
Anees R.
Technical Lead
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    3 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 14/07/2020

"Cara - Modern intuitive UI"

Commentaires: The overall experience is great. Right from the product selection --> Communication --> config movement --> data transformation --> Testing --> Production go live. It was one of the best projects that I have ever worked with

Avantages: We have moved from FirstDoc to CARA almost 2.5 years back and the response was excellent. We were surprised by the extent of a positive reaction. Never seen such a turnaround in the user sentiments. CARA provides intuitive UI and good OOTB features which enables end-user to locate and work on their content pretty easily. It also provides highly configurable UI for the administrators/power users to deploy the new changes very easily and effectively. We are very pleased and thanks to Generis to successfully migrate and transform our system to the new heights

Inconvénients: Generis support can be better and they need to work on the documentation more effectively.

  • Source de l'avis 
  • Publié le 14/07/2020
Stefan H.
Consultant
Conseil en gestion, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 23/07/2020

"CARA in an highly diverse QM organisation"

Avantages: Capability to generate language specific master data / taxonomies which helped the global organisation to stay in control of meta data systems while allowing local inits to adopt the taxonomies to their local needs and habbits. Very easy and fast way to hook in local adoptions/ configurations.

Inconvénients: Difficult to manage the local adoptions on a globa level due to missing functionality of managing code segments in central libraries and therby avoid duplication of customizations for local enteties.

  • Source de l'avis 
  • Publié le 23/07/2020
Tim P.
Associate Director
Produits pharmaceutiques, 5 001-10 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 16/09/2019

"Great tool, great support!"

Avantages: The flexibility of CARA is astounding and we have had many successes in adapting the tool to our internal business processes and ensuring that it is meeting the needs of all stakeholders.

Inconvénients: We are still on an older version but looking forward to upgrading soon and enjoying all the improvements in speed and functionality that have been made.

  • Source de l'avis 
  • Publié le 16/09/2019
Kim G.
Sr. Systems Analyst/Programmer
Services et technologies de l'information, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    2 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Publié le 15/07/2020

"CARA: great tool, not so good support"

Commentaires: My overall experience is OK. I know CARA is a powerful tool but if one doesn't understand how to use it and configure it properly, how powerful it is doesn't matter. I just wish there was more "how-to" documentation and better tech support. This is the general consensus among my colleagues as well. Our team develops solutions for several other departments across the county. When they have an issue, we need to be able to resolve it quickly. Technical support overall is pretty much non-existent; everyone is nice but if there's no resolution then.... I was given an account to login to but man, most of the time it didn't work (I had reset my PW several times) and when I did get in, I wasn't able to find what I was looking for - I eventually gave up. First, there should be a knowledge base of problems and solutions, secondly there should be a way to open a trouble ticket which should be immediately assigned to a tech-support person that can work with you on resolving the issue. DOCUMENTATION!!! A COMPREHENSIVE TRAINING MANUAL FOR DEVELOPERS; one that is tightly coupled with the amazing online class we were offered a couple of years ago.

Avantages: I think CARA is a powerful tool. Integration with the Documentum platform and our existing business process was easy. The out-of-the-box functions are awesome; I especially love that you can customize to down to the level of an attribute. Finally, after having the product for a few years, we were offered an excellent on-line training (unfortunately at the time, I was developing in another tool... so I lost most of what was taught). Would be great if this training was recorded and saved to refer back to.

Inconvénients: 1. One feature in particular is a dynamic quick search. HPI, another UI tool, has a feature that allows you to start typing in a search box and as you're typing, the results start to filter. The search goes across ALL columns (attributes) defined and it is invaluable. It adds a tremendous amount of flexibility and ease and greatly impacts productivity in a positive way. 2. CARA uses BRAVA! for document viewing but it doesn't offer much documentation on how to use it and use it effectively. I searched the internet and found something that helped me learn the tool but there seems to be a bug with it... there's no real tech support. 3. Why can't we customize the look and feel of the forms? That would be a nice feature so that more than one field could be placed on row.

  • Source de l'avis 
  • Publié le 15/07/2020