Eventzilla

A must have for events!

Commentaires : Eventzilla is my go to for all my events. It has allowed me to expand my business and offer customers a quick and easy way to sign up for my events.

Avantages :

Ease of use, lots of features to match a variety of events. Easy to customize and personalize.

Inconvénients :

Would like some additional customization features.

Great way to automate your registration process without getting too complex

Commentaires : Eventzilla lets you set up various events, with all the details. A neat looking widget can be embedded on your website. Customers can register through this system in which you predetermined ticket prices, number of spots available in your event etc. There are a lot of details to add, but this ensures you don't forget anything important when setting up the event. You can add different tickets, e.g. more expensive ones for better seats (and limit how many there are) or early bird discounted tickets (that are only available until a certain date/time). Eventzilla sends you a message (email or mobile notification) for each registration - you can turn this off if it annoys you. I use this mainly for trainings with less than 20 people and find it a good way to easily keep my finger on the pulse of registrations. It has certainly cut down on the back and forth (emails, phone calls...) I used to have when manually signing up people for my courses. Now I can concentrate on the actual interaction with people. You can send participants updates and information directly from the app or export a CSV to use in other places such as Mailchimp. This also makes it easy to add people to my regular mailing list (which they consent to when signing up). As the ticket and payment options are laid out clear, I have really seen an improvement in payments on time. Usually I run a course now with everyone having paid well in advance (to catch the early bird discount).

Avantages :

Lots of features you need to set up a successful event. As you give potential participants a link (or embedded the beautiful widget on your site and point them to that) and they simply sign up by themselves, gone are the days of endless emails back and forth and then ending up with inaccurate or incomplete information. Using this system has also almost completely eliminated having customers pay last minute. Overall the many settings are simple enough to set up and the amount of customization options are great. Eventzilla's charges are reasonable.

Inconvénients :

At the same time, the many ways you can customize Eventzilla also sometimes make it a bit hard to know where to look for what setting. I usually add a 'test ticket' for free to an event I create and then 'test buy' it to ensure everything is working as it should. That is a bit cumbersome, but is just a trade off for having lots of options.

Mixed reviews

Commentaires : Reduces some of my workload but then again it also increases my workload in other areas (tracking/maintaining details)

Avantages :

Organizes registrations in one location, and forces the individuals to register themselves. (I don't have to take phone calls/emails to register individuals into a spreadsheet and use a different system to collect payment.)

Inconvénients :

Wish comments could be updated after submitted into the system. Example: for individuals wishing to pay by check, I invoice them so their status changes from pending to confirmed so I have an accurate count for attendance to a training session/luncheon, etc. Also, clients are having difficulty paying by credit card - some don't want to use paypal but there is a button that allows them to click - this then puts their registration into an incomplete status. I have to then follow up with them to collect payment. Very frustrating. Customer service is also very poor in that - I have to email and wait over 24 hours or schedule a time for a call back (which often when I need help it's NOW!) I also can't get other registered administrators to be able to log in on their own accounts. They all use my log-in and password. :(

Free options which can actually be used

Avantages :

Easy to use, easy to customize. I like the basic options with allow any user to locate easily the venue, allow to set up free conferences without added cost.

Inconvénients :

Some customization options aren't free and I feel that the tarification options are not so easy to understand when you don't know how may people will be attending. This can be a problem when you want to convince your administration that it's the right tool for whatever you're doing.

Great event solution with robust features

Commentaires : This enabled us to look professional when ticketing for events and helped us keeping events organized and secure.

Avantages :

Eventzilla is a great solution for event management. The ticketing feature is awesome and the event tracking tools are very useful. It is easy to setup events and customize the event forms to capture the data you want from the guests. Admission at the door is easy using printed or mobile codes to scan.

Inconvénients :

I would have liked to be able to customize the confirmation email with the free version, but I am impressed with the solution overall.