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Description de Lemax

Lemax est une solution logicielle en ligne pour les tour-opérateurs qui créent, vendent et gèrent des visites de plusieurs jours et souhaitent être plus efficaces et se développer plus rapidement en numérisant leurs activités.

1) Centralisez tous les produits et calculs.
2) Automatisez les réservations et les ventes.
3) Créez et livrez facilement des voyages organisés.
4) Rassemblez toutes vos communications en un seul endroit.
5)... et bien plus encore.

Au lieu de gaspiller du temps et des ressources, laissez Lemax transformer l'ensemble de votre flux de travail en prenant en charge vos fournisseurs, partenaires et voyageurs.

Qui utilise Lemax ?

Tour-opérateurs entrants, tour-opérateurs sortants et FIT, entreprises de gestion de destinations (DMC), agences de voyages et OTA, entreprises de voyages d'affaires et entreprises MICE.

Où peut-on déployer Lemax ?

Basé sur le cloud
Sur site

À propos de l'éditeur

  • Lemax
  • Situé à Sibenik, Croatie
  • Fondé en 1990

Assistance Lemax

  • Support téléphonique
  • Support 24/7 (réponse directe)
  • Chat

Pays disponibles

Autriche, Belgique, Croatie, Danemark, Espagne et 19 autres

Langues

anglais

Lemax - Prix

À partir de :

10 000,00 $US/année
  • Non, pas de version gratuite

Lemax n'est pas disponible en version gratuite. La version payante de Lemax est disponible à partir de 10 000,00 $US/année.

À propos de l'éditeur

  • Lemax
  • Situé à Sibenik, Croatie
  • Fondé en 1990

Assistance Lemax

  • Support téléphonique
  • Support 24/7 (réponse directe)
  • Chat

Pays disponibles

Autriche, Belgique, Croatie, Danemark, Espagne et 19 autres

Langues

anglais

Lemax en vidéos et en images

Lemax Logiciel - 1
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Vidéo de Lemax
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Fonctionnalités - Lemax

  • Booking Management
  • CRM
  • Création d'itinéraires
  • Création de packages
  • Devis
  • Gestion des clients
  • Gestion des fournisseurs
  • Gestion des prix
  • Gestion des réservations
  • Intégration GDS et OTA
  • Notes de réservation
  • Rapports et analyses
  • Rapports et statistiques
  • Réservation en ligne
  • Réservations de groupe
  • Support client
  • Système central de réservation
  • Traitement des paiements

Alternatives à Lemax

Le logiciel parmi les plus avancés au monde pour les voyagistes, utilisé par 400 principaux tour-opérateurs et agences DMC dans 70 pays.
OperatorHub est un système de réservation et d'exploitation simple et puissant.
Centralisez vos réservations en ligne, gérez votre personnel, traitez des paiements et connectez-vous à tous les outils que vous utilisez déjà.
Gérez vos réservations et votre inventaire, tout en optimisant vos ventes en ligne et mobiles.
L'éditeur excelle dans la gestion de scénarios de réservation complexes dans lesquels les clients souhaitent réserver un hébergement et des activités simultanément.
Système de réservation de voyage pour les agents de voyages, les grossistes, les TMC, les agences réceptives et les voyagistes. Plus de 120 fournisseurs XML intégrés, plus de 100 systèmes en direct.
Rezdy permet aux clients de prendre des réservations en ligne, de gérer leurs ressources et de se connecter à certaines des plus grandes entreprises de voyage au monde.
Gestion des visites et des activités, gestion des stocks, tarification dynamique, règles de disponibilité, base de données des contacts clients, bons d'achat, etc.
RezExpert est un système de réservation et de gestion immobilière complet qui convient à toute entreprise qui doit gérer des réservations.

Avis sur Lemax

Note moyenne

Note globale
4,3
Facilité d'utilisation
4,1
Service client
4,5
Fonctionnalités
4,1
Rapport qualité-prix
4,3

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
50%
4
43%
1
7%
Robert
Robert
Managing Director (Maurice)
Utilisateur LinkedIn vérifié
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent Web-Based Operation System for DMC

5,0 il y a 3 ans

Commentaires : Using Lemax we got speed, efficiency, flexibility and accuracy in serving our clients.

Avantages :

The ease of onboarding and integration with maximum support was very helpful to kick-start rapidly. Setting up Special Offers is practical. Available triggers make the system fully automated.

Inconvénients :

We are bracing up for a fully mobile optimised front-end.

Alternatives envisagées précédemment : Tourplan

Pourquoi passer à Lemax : Most of the other solution providers we looked were like: We have the best - One size fits all. With Lemax, the approach was different. They studied our business model and operations. Based on this they recommended the right approach to the solution.

Réponse de l'équipe de Lemax

il y a 3 ans

Thank you Robert for the review! We enjoy very much working with you and we're happy to see Lemax has helped you grow!

Hannah-Jane
Group Project Manager (R.-U.)
Loisirs, voyage et tourisme, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

We have a booking system that we can trust again.

4,0 il y a 3 ans

Commentaires : From the start it genuinely felt as if we were working with Lemax as partners and striving for the same goal. We were able to be open and honest so much so that it often felt as if we were working for the same company. This partnership and the genuine trust enabled us to implement Lemax within six months of signing contracts and has continued strongly and effectively since our go-live.

Avantages :

The modular structure of Lemax meant that we were able to start 'simple' and implement the key things that we needed to get the system up and running but with the confidence that we would be able to build on this foundation and add more features and functionality in line with our project plan. There is a strong element of flexibility and user-customisation within Lemax which was key for us, there are things that we can change and manage in-house without having to request changes from Lemax support. For example, Custom Fields, Service Types, Agent Commission, User Views. Little did we know how vital this would be in using Lemax to manage the COVID-19 crisis effectively in the system without relying on multiple spreadsheets and list.

Inconvénients :

The main area for improvement in Lemax from my perspective is the reporting functionality. You can get all of the information out of the system but this is not always quick or simple and a lot of extra work is required to effectively extract, combine, calculate and present the information that we need.

Postak
President (É.-U.)
Utilisateur LinkedIn vérifié
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : GetApp

Lost my investment on this software. Don't recommend.

1,0 il y a 5 ans

Commentaires : Because of the complexity, I discontinued the use of the software and later it was deactivated by them. I emailed Mate to requested to activate my account and see if there has been any changes but he didn't reply.

Avantages :

Tour cost calculation for various group sizes.

Inconvénients :

The itinerary builder is the worst. Pasting the texts from the word and formatting is a real pain. The coders have to do everything for heading, indent, paragraph spacing etc. and you have to pay for each customization. The software did not have the feature of creating of rooming chart and had to pay to build one but that also has limitation.

Chris
Founder / CEO
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

iTravel Review

5,0 il y a 10 ans

Commentaires : I was working in the travel industry in Costa Rica for 8.5 years before I decided to start my own company, so I knew what was needed to start a successful travel agency. I knew how to do sales & marketing, website and the operations ' the only question was if I could find a system to help me with our data entry and custom made itineraries. I found iTravel online within the first two weeks of starting the business and without doubt this has been the most integral part of the process. Anyone can build a website and we have lots of experience in the Sales & Operations side of a travel agency, but iTravel and the ability to custom build our itineraries was the most crucial part of putting this all together. It isn't perfect, but it's pretty close and we are very happy with it.
From the start the system has been just about everything we needed, but the ability, willingness and flexibility from Lemax to customize it even more for our specific company has been amazing. It is incredible how much we are able to customize someone else's system to our specific needs.
IMPLEMENTATION: The information provided and the personal training sessions were immensely helpful as we got started. As mentioned before, the more we played in the system the more we wanted to customize things and Lemax was always willing to do it.
USABILITY: The iTravel system isn't perfect, but it's pretty darn close. Overall it has been very easy to add rates, build customized itineraries and run reports in the system. We LOVE how much we can customize the itinerary itself to the custom fields we use in the background to track things. The ability to create and save templates is a HUGE time saver. It would be useful to find a way to integrate it with Quickbooks. I think that could be a huge opportunity for iTravel and the clients (including us) would love it. The ability to customize your dashboard would be nice too ' display graphs of certain metrics we track as opposed to the standard graphs that we are all shown.
SUPPORT: The ability to customize the system to our needs has been incredible. It's always scary to work with an online company you've never met and that is so far away, but we are so glad we found them. In any business customer service is the most important part of the job, and great customer service can be hard to find in any culture and any country. We've had constant questions and requests and the service we've received from Lemax has been nothing but outstanding.

Andy
Managing Director (Nouvelle-Zélande)
Loisirs, voyage et tourisme, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Lemax - Travel Agency Software

4,0 il y a 3 ans

Commentaires : Very good, we live on the other side of the world ( New Zealand) to head office Lemax our time zones are not ideal, but we found their service and support excellent, particularly in the implementation and training phase.

Avantages :

Comprehensive tool covering all aspects of our tour operations. Great reporting features, user friendly functionality.

Inconvénients :

Lemax software Licensing model is a barrier to entry for smaller business wanting to get started and perhaps a subscription model maybe more acceptable. Easy Integration of leading CRM systems would be an excellent advancement. I believe this is coming

Réponse de l'équipe de Lemax

il y a 3 ans

Thank you Andy for the review! It's a pleasure to work with you and the whole No. 8 team!