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Description de Proxyclick

Des entreprises de premier plan font confiance à Proxyclick pour gérer les visiteurs, les employés et les sous-traitants sur site. La sécurité des personnes et des locaux est la priorité. L'éditeur fournit une solution universelle pour répondre aux besoins de l'entreprise et normaliser les processus sur tous vos sites, avec la flexibilité de la personnalisation locale. La solution se concentre sur la création de l'un des meilleurs systèmes de gestion des visiteurs sur le marché. C'est pourquoi elle s'intègre aux systèmes de contrôle d'accès, aux fournisseurs Wi-Fi, aux applications de gestion des salles de réunion, etc.

Qui utilise Proxyclick ?

Des TGE aux PME. Logiciel disponible en plusieurs langues et dans le monde entier.

Proxyclick Logiciel - 1
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Proxyclick Logiciel - 5

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Proxyclick

Note moyenne

Note globale
4,6
Facilité d'utilisation
4,6
Service client
4,6
Fonctionnalités
4,4
Rapport qualité-prix
4,4

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
64%
4
32%
3
3%
2
0%
1
1%
Mark
Mark
Japon
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : GetApp

An enhanced visitor experience driven by the team's insatiable appetite to innovate!

5,0 il y a 7 ans

Avantages :

Above all I am most impressed by the continuous innovation that accompanies a Proxyclick installation - it just doesn't ever stop and in my mind demonstrates just how committed and passionate the team is about their product. Proxyclick has elevated visitor management well beyond the simple act of registration... and incorporated notions of security, health and safety, brand promotion, customer communication and privacy. It is also the most globally-minded system we have found on the market... not just by incorporating multiple languages but also by paying special attention to the importance of design. The result is that users of any nationality can use Proxyclick very intuitively (at the kiosk or in the back office). The set up is simple, and the settings are very configurable (without adding needless complexity) to give administrators the flexibility required to customise the product by client (eg, personalised visitor badges or registration flows etc.). In an age where digital technology threatens to eradicate the role of people... it is very refreshing to have a digital technology on the market that compliments our teams' efforts on the ground and ensures they can deliver a more dynamic visitor experience where human interactions thrive.

Inconvénients :

Personal data, privacy and data security concerns are an ever-present concern for us and our clients. Not only do we need to contend with the threat of cyber attacks but also being compliant with new legislation (eg, the EU's General Data Protection Regulation). Proxyclick - as with all SaaS products in the marketplace - will therefore need to take their product to the next level to ensure it stays a best-in-class solution.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Relations publiques et communications, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : GetApp

Unfortunately they where acquired by eptura

4,0 il y a 8 mois

Commentaires : We really liked the possibilities they offered: you could scale the system to the level of your needs.

Avantages :

Proxyclick was a perfect solution: easy to setup, easy use, efficient. AND: affordable as well as scalable.

Inconvénients :

When Proxyclick was acquired by Eptura they raised the prices … With the new price level I would rather make smaller sacrifices than spend this money. We used a low-code platform and built an almost identical system ourselves. Since we do not expect any changes in our requirements, this is not a problem. But it is a great pity to part with a good supplier because of the greed of a buyer/company.

Réponse de l'équipe de Eptura

il y a 7 mois

Hi there, Thank you for sharing your feedback. It’s great to hear that Proxyclick worked well for you in terms of setup, use, efficiency, and affordability. We do understand your frustration since then after some organizational changes, and apologise for any inconvenience caused. Your feedback is really important to us, and we’ll be sure to pass it along to our team. We strive to strike a balance between providing value and ensuring fair pricing. If there’s anything specific you’d like us to address, please feel free to let us know, and we’d be happy to set up a meeting to discuss things further. The Proxyclick by Eptura team

Jan
Project Manager - Business Analist (Pays-Bas)
Emballage et conteneurs, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Very useful product for the comfort of your visistors and for safety

5,0 il y a 2 mois

Commentaires : I am happy that we use this product. It is very useful in several areas and gives a professional impression to our visitors.

Avantages :

It is useful to be automatically notified when your visitors have arrived. Also very useful to be able to respond to this with one click. Furthermore, the product is important in terms of safety: we always know who is in the building. Because this data is stored in the cloud, it is remails available in the event of emergencies.

Inconvénients :

Not really anything to mention. If there are problems, it has more to do with external matters than with Proxyclick itself.

Réponse de l'équipe de Eptura

il y a 4 semaines

Hi Jan, thanks for the great review! We're so glad to hear that Proxyclick by Eptura is streamlining and securing your operations, and that it's making a great first impression on your visitors. We really appreciate hearing feedback like this from our customers, and are excited to continue enhancing the visitor experience at your organization. The Eptura team

Chris
Sysadmin (É.-U.)
Machines, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Sales & Support Problems

3,0 il y a 11 mois

Avantages :

Easy to use. Robust features. Custom workflows.

Inconvénients :

Our experience with support has been poor. Their free trial only is available for their top price tier which resulted in accidentally purchasing a plan that didn't work for us and they refuse to cancel. Plan prices are hidden. The couldn't fix custom badges in regards to images added, we ended up having to delete the images and re-add them over and over, eventually gave up and reverted to text. More recently it took 2 weeks to talk to a human in sales. The ticketing system was in poor condition as they are migrating to a new system. The live chat support isn't recorded or any case created so the next person needs to start from scratch. Their competition is much less costly and offers the same features. Do not buy this product.

Joe
Operations (R.-U.)
Biens de consommation, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

review of ProxyClick

5,0 il y a 4 mois

Avantages :

easy and reliable portal interface, Nice design and layout, visitor checkin experience kiosk and ipad, solves issue of security compliance and access control

Inconvénients :

to date have not find anything i dislike.

Réponse de l'équipe de Eptura

il y a 3 mois

Hi Joe, thank you for your review of Proxyclick. It's great to hear that you find the portal interface easy to use and reliable. Our solutions are designed to address security compliance and access control concerns, so we're pleased to hear that these have been helpful for you! If you ever have any other suggestions or feedback, please feel free to share them with us. The Proxyclick by Eptura team