Description de MPulse
Les solutions de gestion de l'entretien faciles à utiliser de MPulse fournissent des outils fiables de planification, de suivi et de reporting pour les organisations d'entretien des équipements et des établissements. La mission de MPulse est de rendre les opérations d'entretien plus productives et plus efficaces, quelle que soit leur taille. Le nouveau MPulse Infinity Tier permet un nombre d'utilisateurs illimité, facilitant ainsi l'évolutivité. La clientèle actuelle comprend des petites boutiques dans l'enseignement public, des restaurants et des commerces de détail aussi bien que les services d'entretien mondiaux des grandes entreprises.
Qui utilise MPulse ?
Les clients actuels se situent dans le monde entier et comprennent des petites boutiques dans l'enseignement public, des restaurants et des commerces de détail aussi bien que les larges services d'entretien des grandes entreprises mondiales.
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MPulse is very user friendly and makes work manageable by being able to keep track of all schedules
The software is very easy to use and has allowed us to schedule, track, and report within the organization. The training is very user friendly and loading information is easy.
Some of the reporting options can be upgraded to export information but other than that we love the software for our organization.
MPULSE from overall perspective
Commentaires : It has been a good software overall. We have managed our assets pretty well using this software. The good side of it is that it is customizable however the bad side of it is that it is not very customizable.
Réponse de l'équipe de MPulse Software
il y a 7 ans
Mohammad, thanks for your review. You should be thrilled to hear that MPulse 8 will be available on September 1, 2016 for existing MPulse customers. This latest version of MPulse is available as a FREE upgrade to IESC and includes a new feature we call Advanced Customization, which includes easy drag-and-drop layout changes, tabbed or vertical page layouts, nested fields, and custom pop-up prompts, among other great features. We'll be reaching out to you soon to tell you more and to talk to you about upgrading to MPulse 8. Soon you'll be seeing much more about MPulse 8's great new features, including Any-Device Adaptive User Interface, Advanced Customization, and much, much more.
Very versatile and complete, but slow and buggy
Commentaires : If you only fill a few tickets par day, this software is very versatile and will probably fill your needs. If your plant is a high pace environment with several technicians working at the same time and filling over a couple hundred of tickets per day, look somewhere else.
Very versatile and complete. It will probably have every option you may need. Lots of options for personnel, assets, Preventative Maintenance, etc, as well as some easy ways of exporting data to further analyze for instance in Excel.
Some procedures of the user interface are not intuitive, you have to learn them. For instance, you would expect that double-clicking on a link would open the element selected, but no, you have to click once and then press an arrow near the top of the screen to "slide" the list and uncover the details. It is slow at times. A ticket that may take 5 minutes to resolve, can take an additional 3 minutes to fill in the information, with screen navigation being slow. It is buggy. Some bugs seemed to be cleared, only to come back in a later revision. For instance, you may be filling in information in a ticket, then the browser refreshes by itself and all of a sudden you find yourself filling a different ticket. Or you get kicked out to a different screen and the ticket you've been working on just disappears and there is no way to find it again.
We really like this program. It has many features that we take advantage of. It is our companies primary ticket management software and it is used to manage all of our inventory and maintenance tracking.
The only problem we encountered was a very unique billing issue specific to our company but the tech support was very helpful and assisted us in coming up with a creative solution.
Fletcher Academy INC
Ability to tailor it to the needs of your business modify wording and change it to your preferences.
Unavoidable issues with web based programs - not a Mpulse problem just the fact that data having to travel over the country to servers there are multiple places and ways things can get slowed down. Hosted at your site gets rid of these problems but then makes your company responsible for a lot more headaches. We are not just a school we have businesses that support our school: Health food store, bakery, retirement center, Fitness center, Rental units commercial and residential, grounds and maintenance. We are able to track hours and create a history of what was done at all places in our campus.