Description de Hippo CMMS

Hippo CMMS est une solution web de gestion de la maintenance performante, abordable et conviviale. Sa plateforme flexible et ses fonctionnalités GMAO performantes répondent aux besoins de divers secteurs, de la fabrication aux soins de santé en passant par l'hôtellerie, l'éducation, etc. Hippo simplifie la gestion de la maintenance grâce à une interface graphique simple, un nombre illimité d'utilisateurs et une équipe de support client dévouée. Avec plus de 15 ans d'expérience, Hippo a aidé plus de 1 200 organisations à rationaliser leurs opérations de maintenance.

Qui utilise Hippo CMMS ?

Hippo fournit des solutions de gestion de la maintenance flexibles pour divers secteurs, notamment la fabrication, la santé, l'hôtellerie, la gestion immobilière, l'éducation, le commerce de détail, les organismes à but non lucratif, etc.

Où peut-on déployer Hippo CMMS ?

Basé sur le cloud
Sur site

À propos de l'éditeur

  • iOFFICE
  • Situé à Salt Lake City, É.-U.
  • Fondé en 2013

Assistance Hippo CMMS

  • Support téléphonique
  • Chat

Pays disponibles

Australie, Canada, Mexique, Royaume-Uni, États-Unis

Langues

anglais, espagnol, français

À propos de l'éditeur

  • iOFFICE
  • Situé à Salt Lake City, É.-U.
  • Fondé en 2013

Assistance Hippo CMMS

  • Support téléphonique
  • Chat

Pays disponibles

Australie, Canada, Mexique, Royaume-Uni, États-Unis

Langues

anglais, espagnol, français

Hippo CMMS en vidéos et en images

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Vidéo de Hippo CMMS
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Comparez le prix du logiciel Hippo CMMS avec ses alternatives

Hippo CMMS

Hippo CMMS

35,00 $US/année
Version gratuite
Essai gratuit
69,00 $US/mois
Version gratuite
Essai gratuit
45,00 $US/mois
Version gratuite
Essai gratuit
45,00 $US/mois
Version gratuite
Essai gratuit

Fonctionnalités - Hippo CMMS

  • Accès mobile
  • Asset Lifecycle Management
  • Codes-barres et RFID
  • Entrée et sortie
  • Facility Asset Management
  • Gestion de la maintenance
  • Gestion des bons de commande
  • Gestion des documents
  • Gestion des fournisseurs
  • Gestion des immobilisations
  • Gestion des incidents
  • Gestion des inspections
  • Gestion des ordres de travail
  • Gestion des stocks
  • Gestion des techniciens
  • Gestion des équipements
  • Géolocalisation
  • Historique des services
  • Intégrations de tiers
  • Maintenance préventive
  • Piste d'audit
  • Planification
  • Planification de la maintenance
  • Planification des installations
  • Pour les équipements mécaniques
  • Rappels
  • Rapports et analyses
  • Rapports et statistiques
  • Suivi des activités
  • Suivi des ressources
  • Suivi des équipements

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Avis sur Hippo CMMS

Note moyenne

Note globale
4,4
Facilité d'utilisation
4,4
Service client
4,7
Fonctionnalités
4,2
Rapport qualité-prix
4,6

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
49%
4
43%
3
7%
2
1%
Marishia
Marishia
Vendor Relations Analyst (É.-U.)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 501-1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good for keeping maintenance tasks organized

5,0 il y a 3 ans

Commentaires : I work in a vendor relations position in A/P. This streamlines the companies maintenance records for all of the senior facilities and the data or invoices are in the system organized and in detail for each department from the actual maintenance request, to the facilitating, to payment of invoices from the vendor and it makes the payment process seamless.

Avantages :

Anyone can use it, and can be tailored to special requests.

Inconvénients :

This software is extremely functional. I wouldn't change anything.

Réponse de l'équipe de Hippo CMMS

il y a 3 ans

Thank you for your review, Marishia! I'm glad Hippo is helping you and your team not only to keep track of your maintenance tasks, but also to streamline records and invoices for the A/P department. It's always great to hear when different departments take advantage of Hippo tools and features. Please don't hesitate to contact us if you ever need any assistance. Warm regards, Fabio Carvalho Customer Success Adviser 866.956.2859 x 223 | f.carvalho@hippocmms.com

Christopher
Director of Operations (É.-U.)
Hôtellerie, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

A rich tool that's keeps getting better and better

4,0 il y a 2 ans

Commentaires : We are using Hippo to track the work for our engineering teams across our two hotels. It's a great tool and getting better all the time.

Avantages :

Hippo is fairly easy to set up and use and it's simple enough to easily roll out to other users. The recurring / scheduled WOs are great for PM. The recently-released app makes Hippo even easier to use when mobile -- a key feature for my organization. The calendar view is important for our team. I like the database query tool, but wish you could duplicate queries. The customer service is excellent! -- second to none!

Inconvénients :

The primary challenge for our organization using Hippo is finding WOs once open. It would be nice if there were a bucket/queue for NEW WOs awaiting assignment instead of having to search for them amidst all the other work orders. Search is getting better and easier with the app, but requires re-entering search criteria every time you click into a WO and back out. Also, it would be nice if there were a way to time-delay/park items ("snooze this for a week and the put it back in the queue to be assigned"). Lastly, I would love if there were a way to customize the WO field layout, remove fields, add custom fields and change whether ANY field is required or not (instead of the 4 that can be modified).

Réponse de l'équipe de Hippo CMMS

il y a 2 ans

Thank you, Christoper, for the honest review! We will definitely take your suggestions into consideration for what we could improve on, we always love to hear feedback on how we could become an even better product. Cheers!

Bryan
Facilities Coordinator (É.-U.)
Eau/gaz/électricité, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Absolutely critical maintenance tool

5,0 le mois dernier Nouveau

Commentaires : I originally started using Hippo CMMS as a user/technician. This application is user friendly and critical to time management. It is a really great time keeping tool for a technician.
Now as an administrator, Hippo has made work load and work flow manageable easy whether I am using the App on my laptop. The Hippo CMMS app puts "people management" at you fingertips no matter where I am onsite.
As an administrator, having a lifeline to [SENSITIVE CONTENT] (Customer Success Manager) has been invaluable.

Avantages :

The ease of use is what I like most. Portability of the Hippo CMMS app on my iPad.

Inconvénients :

None. Any questions or issues sre handle with just a phone call.

Thiago
Sustainability & Special Projects Assistant (Canada)
Gestion de l'enseignement, 201-500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

An execellent tool

3,0 il y a 3 ans

Commentaires : Besides the cons, Hippo is an excellent maintenance tool. It is organized, simple and easy to use. I use Hippo every day, adding, editing and sometimes creating work orders. And I have an excellent experience with the support team. Sometimes we have in-depth discussions on how we can improve our expertise about Hippo and finding solutions to our requests.

Avantages :

The software is user-friendly. In a few clicks, you can find what you are looking for. Good in extracting reports. Hippo it is organized and store thing properly.

Inconvénients :

You can't close more than one work order per time. Adding a piece of equipment, or adding a location should be more natural than add one by one. We can't have a hierarchy relationship between work orders. Hippo should allow us to create predecessors and successors dependencies. So, you can have a main project closed when its small pieces of work orders were settled first. Improve the way that hippo manages spare parts. Hippo should Create a separate space to register the spare parts instead of using per facility.

Réponse de l'équipe de Hippo CMMS

il y a 3 ans

Hi Thiago, As you know, we appreciate the feedback (both pros and cons) so that we can improve. We are constantly trying to make Hippo better, and adding new features. One thing I would suggest would be to customize a work category. For example, create a "Projects" category. This will allow you to keep associated tickets together. It also allows you to search for work orders and run reports in that category much easier and faster. I know you are in touch with our support team often, and please continue to reach out to us. Have a great day and enjoy the rest of our summer! Mel Motoch

Wendie
Administrative Associate/Facility Manager (É.-U.)
Santé, bien-être et fitness, 201-500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Maintenance On the Move!

4,0 il y a 3 mois

Commentaires : Hippo has greatly assisted with communication and productivity in that all work orders are real time and technicians see the job immediately after being approved. All of our staff have link on our intranet to the Hippo log in screen where they are able to enter a work order. The work order allows for emailing the professional vendor if necessary, as well as communicate with the employee if more detail is needed to understand the work order. We have more control over what we purchase as it can be logged into inventory and we have a good idea now of wear and tear on our equipment and systems. Lots of individual customization is available to make the Hippo system work the way you need it to!

Avantages :

Our agency was looking for a building maintenance software that would track our work, tell us information about our equipment and systems, and help us manage our daily work. A team of employees that included a director, manager, and team members looked at approximately six different products and chose Hippo CMMS. We really liked that the software had the ability for us to scan in maps of our buildings and where equipment or a system were located. We were able to create a reporting environment for each of our buildings and could visually see where equipment went and work had been done. I think this was the feature that set Hippo apart from the others.

Inconvénients :

I believe the modules we struggle with the most are the adding resources to a work order. The system has the ability to add another technician or "resource", but there is limited area to add what the original resource accomplished prior to assigning another resource. This can lead to some confusion when someone takes on the job after the original resource. Also adding inventory is time consuming. We plan to explore bar coding to inventory can be purchased and scanned into the module.