AttendStar

Qui utilise AttendStar ?

Toute personne ayant besoin d'une excellente billetterie et qui veut un service personnalisé !

Description de AttendStar

Lorsque vous utilisez AttendStar, vous pouvez vendre plus de billets pour vos événements, car il vous fournit les outils marketing et les rapports en temps réel dont vous avez besoin pour réussir. Il offre une technologie de pointe, comme des applications mobiles, des scanners de billets ultrarapides et un logiciel convivial. L'éditeur vous accompagne à chaque étape du processus ! Avec plus de quatre décennies d'expérience dans la gestion et la promotion d'événements pour certaines des plus grandes marques et des plus grandes actions au monde, l'éditeur sait ce qu'il faut pour développer des événements réussis.

Informations sur AttendStar

AttendStar

http://www.attendstar.com/

Fondé en 2009

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Présentation des tarifs de AttendStar

AttendStar n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.


Version gratuite

Non

Essai gratuit

Non

Déploiement et prise en charge de AttendStar

Ressources d'aide

  • Service de support permanent (réponse directe)
  • Support en horaire de bureau
  • En ligne

Déploiement

  • Cloud, SaaS, web
  • Mobile (iOS natif)
  • Mobile (Android natif)

Formation

  • Formation en ligne en direct
  • Documentation

AttendStar - Fonctionnalités

  • Billetterie en ligne
  • Billetterie mobile
  • Billetterie sur place
  • Borne de billeterie
  • Cartes d'abonnement
  • Courtage de billets
  • Gestion de site web
  • Gestion des concessions
  • Gestion des données client
  • Gestion des employés
  • Gestion des promotions
  • Impression à domicile
  • Lecture de codes-barres et de tickets
  • Plan de salle
  • Point de vente
  • Réservations de billets

Logiciels de billeterie : afficher la liste complète

AttendStar - Logiciels similaires

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Avis sur AttendStar

Lire tous les avis

Note globale

4,7/5

Score moyen

Facilité d'utilisation 4,8
Service client 4,7
Fonctionnalités 4,5
Rapport qualité-prix 4,7

Évaluer le logiciel

Partagez vos expériences avec d'autres acheteurs de logiciels.

Écrivez votre avis !
Ben S.
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 25/01/2017

"Excellent tool for the busy promoter!"

Commentaires: We have used Attendstar for our VIP Experience Passws for 3 years now and they are great! We are a busy volunteer team who manage the festival so we need easy to use. We can embed a form on our website guests can easily purchase and order. Then we can login and get all the info and data we need fir the day of. We can either print off an attendee list or scan tickets with their app or scanner. Attendstar is the best!

  • Source de l'avis 
  • Publié le 25/01/2017
Kelley B.
Chief Financial Officer / Treasurer
Gestion d'organisme à but non lucratif, 201-500 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 13/12/2019

"A customer-focused mindset"

Commentaires: Better accountability of revenue and attendance.

Avantages: I have used three ticketing systems, and AttendStar is by far my favorite for our industry, primarily due to their support. [SENSITIVE CONTENT HIDDEN], in particular, has a passion for our industry (airshows) and he has been very supportive. Having worked with many airshow CFOs, he understands my position and my area of concerns and willingly shares with me the knowledge he has obtained from other customer on similar accounting issues (even issues outside of the scope of Attendstar). He sees both the big and little picture of our business and no detail is missed when it comes to resolving problems. Every time I talk to AttendStar, I always receive something of value; unlike other ticketing companies where I've spent hours of wasted time being transfer from one customer service representative to another, with still no resolution to the problem at hand. Also, there is flexibility with the system and the setup was easy.

Inconvénients: Stripe, the merchant account they recommended was not up to par because of their lack of customer service and them trying to hold considerable amount of our money as hostage while they tried to force us to satisfy some unnecessary requirements that was neither documented in a contract nor discussed at inception. But, luckily the merchant can be changed to our preference.

  • Source de l'avis 
  • Publié le 13/12/2019
Krystal O.
President
Gestion d'organisme à but non lucratif, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    3 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    3 /5
  • Support client
    3 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 26/01/2017

"Worked well for our small scale nonprofit"

Commentaires: Attend star worked well for us, particularly on our end. However, we ended up using it in conjunction with the larger, nore well known RSVP/Ticketing service for our attendees sake, as they were unsure of the presence of AttendStar. As a matter of convenience for them we coupled our Attend Star campaign with the other to male our project a success.

Avantages: It was easy to use and provided many options for setting up and promoting an event.

Inconvénients: It was a lesser known avenue and therefore left many customers asking questions and feeling sheepish about purchasing/obtaining tickets through them.

  • Source de l'avis 
  • Publié le 26/01/2017
Felicia B.
Owner
Restaurants, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 26/01/2017

"Great Customer Service"

Commentaires: We are a smaller venue and on-line ticket sales are primarily a convenience for customers within the local area. In my opinion, the overall function and ease of use, could be more streamlined to reduce some of the reduncancy when creating an event. I would consider myself above average on a technical level, but there seems to be tedious issues, requiring me to ask for assistance whenever I am creating an event. Having said that, the support we receive from Gary Bradshaw and his quick response at resolving any problems, is excellent. We have not tried other ticketing agencies because of the level of customer service we receive.
To be fair, I have never used another ticketing agent, so I have nothing to compare it to. The reason for 3 Star on Ease of Use is because, while not complicated, it can be tedious and more time consuming than I believe it should.
Having been in business for a long time, even if a particular product or service is slightly higher in cost or slightly lower in quality, it is well worth it when customer service is above reproach.

Avantages: With nothing to compare it to, not sure I can give a fair evaluation on software.

Inconvénients: Redundancies. Too many steps. At this point, with the number of events I have created, it should take less than 5 minutes to set up.
Loading images and getting them to the right size, resolution and added steps to update everytime you make change.
Recommendation would be to allow companies to set up a template and only have to fill in changes to the actual event OR fix Cloning. Whenever I use the Cloning feature, there is always issues that don't make sense.

Réponse de l'éditeur

envoyé par AttendStar le 26/01/2017

Great comments!! We could make image sizes and cloning better :)

Gary

  • Source de l'avis 
  • Publié le 26/01/2017
Lisa S.
Event Coordinator
Institutions religieuses, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 12/12/2016

"Andrew Peterson presents Behold The Lamb Of God"

Commentaires: My overall experience with Attendstar was very positive! Customer service was outstanding! They're very helpful in answering questions, adding tickets, verifying ticket refunds, etc... They were awesome from start to finish!
The afternoon of the concert, I printed out our list of attendees to give to those checking in our guests at the front door. The only glitch we had, there were 8-10 ticket holders that when they presented their tickets, it only had their first name. So we asked for their last name, thinking it was probably just a printing area, but the last name was still not on the attendee list. What we soon figured out was with these 8-10 tickets, was their first name was on the attendee list as both their first and last names. For example, Ticket holder #125, order ID 1419943, was listed on the attendee list as Keri Keri. This was not a huge detriment of anything but I just wanted to let you know so you could look into it from your end. We would definitely use Attendstar again!!! Thanks, Attendstar!!!

Avantages: Very user-friendly - Very detailed - Lots of helpful reports including the profit and loss statement!

Inconvénients: Just the one glitch we had with 8-10 tickets having only the first name on attendees ticket and 2 first names on our attendee list instead of first and last name. For example, instead of Keri Johnson, it had Keri Keri.

  • Source de l'avis 
  • Publié le 12/12/2016