PracticeSuite
Description de PracticeSuite
Rentabilisez votre cabinet avec PracticeSuite. Cette plateforme cloud de bureau médical offre une suite complète de logiciels d'automatisation des flux de travail ambulatoires et de services de gestion du cycle de revenus. Sa clientèle composée de plus de 43 000 professionnels de la santé comprend des cabinets privés, des entreprises de services de facturation et d'autres grandes installations de soins de santé implantés dans les 50 États américains, à Guam, à Porto Rico et dans les îles Caïmans. La plateforme est utilisée par 155 spécialités de facturation.
Qui utilise PracticeSuite ?
Plus de 43 000 professionnels de la santé utilisent la plateforme technologique PracticeSuite pour gérer leurs cabinets médicaux, cliniques, centres de rééducation, installations de diagnostic et entreprises de facturation médicale.
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Asma
Alternatives envisagées :
Overall Great Experience
Avantages :
Right from the beginning the practicsuite stood out with its interface ease to use and layout. Customer service and onboarding has been amazing experience. Highly recommend
Inconvénients :
Sometime too many steps for each thing but I understand this also gives more options in the long run to do things.
Cheslea
Amazing Customer Service
Commentaires : Tech support is incredible. They respond quickly and courteously. In our office, guarantor's found it difficult to identify what patient had a balance. PracticeSuite support worked closely with me to perfect this process. Statements are being paid at a much faster rate. Saving hugely on time, and cost of sending paper statements, also increasing the revenue rate for patients payments.
Avantages :
The efficiency of sending patient statements, checking eligibility, easy way to process payment. There are some many functions.
Inconvénients :
There are some cross over issues with insurance duplicating when changed in Elation. Some people get frustrated if they can make one large payment, and have to give credit card information more than once when paying multiple accts. Some of the graphics aren't as users friendly in the beginning until your get it all down.
Catherine
Practice Suite NOT for PT
Commentaires :
Practice Suite is a cloud-based Medical Office Management and Billing program. Practice Suite works with the Clearing House Relay Health to electronically process sending and receiving of billing statements.
The features for running your medical office include Patient Information, Appointments, Visits (based on Case: diagnosis and/or insurance), Patient Payment, Insurance Payments (electronically or manually), with multiple Office Locations and Providers.
There is also the ability to add Insurance Companies, CPT Codes, and Referring Physicians.
Using these features are easy, to begin with, but soon get tricky and cumbersome.
Avantages :
Practice Suite has a wonderful Customer Support Team that can be contacted by phone or Live Chat. They use Team Viewer to access your screen to demonstrate how-to's and to view your issues. They are quite proficient and communication is easy and not at all stressful. Practice Suite also has a quite responsive Programming Team. They are actively fixing or correcting program issues. Tickets are creating and addressed quickly. Programmers will call and speak to you to clarify your issue and to make certain their proposed fix will meet your needs.
Inconvénients :
The Reporting system has a Favorite CPT Report but does not keep track of or report your favorite CPT codes. You have the ability to add a CPT Code, but not Save it for future use. The Patient Case feature has a place for Diagnosis, Insurance, and Notes. Yet, on the Encounter screen, even though Notes appear at the bottom of the screen, your notes do not appear. This makes tracking KX and G-Codes difficult to locate and cumbersome. Therefore Billing correctly is an issue. Also, even though CPT Codes were correctly added with Modifiers and G-Codes for Medicare, Practice Suite (in all its wisdom) separates each line and electronically submits it to Medicare. This means Medicare overpays you and then takes the money back on a future transmission. Practice Suite cannot handle this is Posting. Practice Suite has the ability to allow you to Post Secondary Insurance before Primary. But if you do, you will need to access each and every line and Reverse the Adjusted Amount one line item at a time. Sometimes this works and sometimes it doesn't. This means you may repeat these steps multiple times.
Margaret
Practice Suite
Commentaires : I really love using this software. I found this software easy to learn.
Avantages :
Practice suite saves information which allows you to copy your last billing. This saves time when you are billing the same codes. I like that I can use UB or HCFA forms. The prices of this software is very affordable.
Inconvénients :
Sometimes setting up the patient cases can be confusing. Or when adding new insurances. The flow of this process could be easier to read. Some of the reports could be better.
Corey
Outstanding product for small practices
Commentaires : This product helps me run my practice by aiding in collection/billing and tracking the new and established patients which helps with
Avantages :
This product is visually appealing and the functionality is outstanding. It is easy to use and navigate. The support is excellent as well.
Inconvénients :
Reporting is customizable but can be made easier. There could be easier connection from the reporting directly linked to individual patient charts/records.
