OrderWise

Qui utilise OrderWise ?

OrderWise is a modular, scalable solution that is built to serve businesses of all sizes, industries and sectors.

Description de OrderWise

30 years established, OrderWise Business Management Software brings together your supply chain, order processing, stock management, financials and distribution processes into a single application held on a single database.

OrderWise can be scaled to meet the specific requirements of your business, allowing you to buy only the features you need and grow into the rest later. So whether you are a wholesaler, distributor, retailer, merchant, web trader or manufacturer, we have a solution for you.

Informations sur OrderWise

Wise Software

http://www.orderwise.co.uk/

Fondé en 1991

Vidéo de OrderWise
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Présentation des tarifs de OrderWise

OrderWise n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.


Version gratuite

Non

Essai gratuit

Non

Déploiement et prise en charge de OrderWise

Ressources d'aide

  • Support en horaire de bureau
  • En ligne

Déploiement

  • Cloud, SaaS, web
  • Installation (Windows)
  • Mobile (Android natif)

Formation

  • Formation présentielle
  • Formation en ligne en direct
  • Documentation

OrderWise - Fonctionnalités

  • CRM
  • Gestion d'entrepôt
  • Gestion de la chaîne logistique
  • Gestion de la distribution
  • Gestion de projets
  • Gestion des bons de commande
  • Gestion des commandes
  • Gestion des ressources d'entreprise
  • Gestion des ressources humaines
  • Gestion des stocks
  • Gestion financière
  • Rapports et analyses

Logiciels ERP : afficher la liste complète

  • Achats
  • Codes-barres et RFID
  • Emplacements multiples
  • Gestion 3PL
  • Gestion de la qualité
  • Gestion des commandes
  • Gestion des expéditions
  • Gestion des retours
  • Gestion des réceptions et entrées
  • Gestion des stocks
  • Prévision
  • Synchronisation en temps réel

Logiciels WMS : afficher la liste complète

  • CRM
  • Carte de fidélité
  • Emplacements multiples
  • Gestion des bons de commande
  • Gestion des commandes
  • Gestion des commissions
  • Gestion des employés
  • Gestion des marchandises
  • Gestion des retours
  • Rapports et analyses
  • Vente par correspondance
  • e-commerce
  • e-mail marketing

Logiciels de gestion de points de vente : afficher la liste complète

  • Accès mobile
  • Alertes/Notifications
  • Gestion d'entrepôt
  • Gestion des fournisseurs
  • Gestion des renouvellements de commande
  • Gestion des stocks de la vente au détail
  • Gestion des stocks pour la fabrication
  • Gestion multicanal
  • Identification des produits
  • Kitting
  • Optimisation des stocks
  • Prévision
  • Rapports et analyses

Logiciels de gestion de stocks : afficher la liste complète

  • Commandes récurrentes
  • Gestion des catalogues
  • Gestion des commandes spéciales
  • Gestion des expéditions
  • Gestion des nouvelles commandes
  • Gestion des retours
  • Gestion des stocks
  • Saisie de commande
  • Suivi des commandes
  • Traitement des commandes

Logiciels de gestion des commandes : afficher la liste complète

  • Base de données de clients
  • Gestion d'entrepôt
  • Gestion des commandes
  • Gestion des commandes en souffrance
  • Gestion des expéditions
  • Gestion des stocks
  • Saisie de commande en temps réel
  • Saisie des commandes à distance
  • Traitement des commandes

Logiciels de saisie de commande : afficher la liste complète

  • Gestion Import/Export
  • Gestion d'entrepôt
  • Gestion des expéditions
  • Gestion des fournisseurs
  • Gestion des stocks
  • Gestion des transports
  • Planification de la demande
  • Planification des ventes et des opérations
  • Traitement des commandes
  • Échange de données informatisé

Logiciels de supply chain management : afficher la liste complète

  • Commerce mobile
  • Commerce social
  • Gestion SEO
  • Gestion des canaux
  • Gestion des catalogues
  • Gestion des commandes
  • Gestion des promotions
  • Gestion des retours
  • Gestion des stocks
  • Intégration de marketplace
  • Panier d'achat
  • Synchronisation de données
  • e-mail marketing

Logiciels e-commerce multicanal : afficher la liste complète

  • Codes UGS et UPC
  • Codes-barres et RFID
  • Entrée et sortie
  • Gestion des fournisseurs
  • Gestion des renouvellements de commande
  • Gestion des éléments
  • Optimisation des stocks
  • Prévision
  • Suivi de l'inventaire
  • Suivi des coûts
  • Suivi des numéros de série

Logiciels pour inventaire : afficher la liste complète

  • Achats
  • Codes-barres et RFID
  • Gestion Import/Export
  • Gestion d'entrepôt
  • Gestion des commandes
  • Gestion des expéditions
  • Gestion des retours
  • Gestion des stocks
  • Prévision des ventes

Logiciels pour la distribution : afficher la liste complète

OrderWise - Alternatives

Plus d'alternatives à OrderWise

Avis sur OrderWise

Lire tous les avis

Note globale

4,5/5

Note moyenne

Facilité d'utilisation 4,2
Service client 4,4
Fonctionnalités 4,4
Rapport qualité-prix 3,9

Évaluer le logiciel

Partagez vos expériences avec d'autres acheteurs de logiciels.

Écrivez votre avis !
Utilisateur vérifié
MD
Vente au détail, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 13/11/2019

"Automate your core business processes"

Commentaires: Great company to deal with and the interactions have been positive throughout over the last 7 years.

Avantages: Great software that helps run our business and drives automation into core businesses processes. It has many great features and is constantly evolving. It offers a lot of flexibility to tie in with your business and allows many customisations. And if a a feature or functionality is missing, you can usually get it developed for a reasonable cost. There are also great reporting features and dashboards built in. Exporting and importing data is easy too. Support and account management is very responsive and helpful. Overall, it's a great and affordable business management software for SMEs covering most business functions.

Inconvénients: Not many. There is no true cloud version (at present) and views cannot be fully customised (e.g. a Sales Order form), which at times can be a bit overwhelming looking at a form which has many more fields than you need.

Réponse de l'éditeur

envoyé par Wise Software le 02/12/2019

Hi,

Thanks for taking the time to leave a review of OrderWise. We are proud of the flexibility our software offers and are pleased you have been able to see the benefits of the many features & functionality available!

We appreciate your feedback and will pass this to our Development department.

Kind regards,
The OrderWise Team

  • Source de l'avis 
  • Publié le 13/11/2019
Richard N.
Director
Vente en gros, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 26/11/2019

"Next Level Software"

Commentaires: OrderWise has enabled Rock Fall Safety Boots to take the next step in our growth strategy. We went live with OrderWise in January 2018, opting to take all relevant modules including Accounts, CRM and Business Intelligence. We quickly added the B2B Portal to our subscription which is a huge USP for us as a business. The most impressive thing about OrderWise is their ability to keep moving forward, a vision that is very much aligned with ours. We have seen several key developments happen that have directly benefited our business in a short space of time. Our customers have seen transformational change in our service capabilities. Without hesitation we recommend OrderWise to stockholding businesses.

Avantages: Forward thinking company
All in one business management system
Adaptable
Modular
Quick support response times

Inconvénients: I don't see any cons with OrderWise, compared to the system we moved from everything has been better in every area.

Réponse de l'éditeur

envoyé par Wise Software le 02/12/2019

Hi Richard,

Thank you for your OrderWise review. We take great pride in continuously enhancing our software and have passed on your comments to our Development team.

It's great to hear of the success your business has seen since going live with OrderWise!

We look forward to continuing to work together, as well as providing further updates which will benefit your business.

Many thanks,
The OrderWise Team

  • Source de l'avis 
  • Publié le 26/11/2019
Freddie H.
Managing Director
Automobile, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    3 /5
  • Support client
    1 /5
  • Rapport qualité-prix
    1 /5
  • Probabilité de recommander le produit
    1/10
  • Source de l'avis 
  • Publié le 13/01/2021

"Rubbish Customer Service - Yearly Support Gets Increasingly Expensive"

Commentaires: I do not recommend them.
Don't get tied in and sold the 'you pay one amount ' pitch.
All their sales guys seem pretty good, but you never deal with them again.

Avantages: Difficult to say at the moment with the ever increasing costs.
They have quite a lot of integration options - so long as you are willing to pay.

Inconvénients: Anything you need updating, changing, integrating needs a minimum of £350, all the way up to £10k+vat.
Whatever they integrate that is wrong/doesn't work incurs a further development charge, again £350+vat.
Nobody is responsible for what goes on.
Staff in 'Customer Relations' and 'Client Management' have a total disregard for your business, they couldn't care less. Rude, abrupt and I think don't have a lot of time to deal with you properly.
The reports are pretty rubbish and you have to pay for any specific report, again £350+vat per report. If you get it and the setup is wrong, they will charge you again.
Prices increase all the time and seem to be made up in a lot of cases.
Not easy to use - all new staff will require additional training from Orderwise or from a member of your staff so allow for extra training time.
The sales pitch is 'you only buy it once and it is for life', no you have to have support and pay for it because things often go wrong.
We have orders that cannot be deleted from the system and nobody knows why.

Réponse de l'éditeur

envoyé par Wise Software le 25/01/2021

I am sorry to hear that you feel you have been experiencing difficulties this is not something we usually see with over 97% of our existing customers rating our customer service and support as excellent.

As a modular system OrderWise allows you to invest in your technology as you grow. This does mean that additional modules do come at an additional cost. Many providers charge immediately for elements that you cannot use or may not be relevant for your business.

We offer a wide range of ecommerce integrations used by many of our customers and release over 600 feature developments to OrderWise each year for customers signed up to a support and upgrades package. Occasionally we speak with customers who need bespoke development and this can incur additional development time and cost.

There is an annual charge for support, as with all software providers, unlike other competitors however OrderWise does not charge you on an ongoing basis for using your software, which many do.

  • Source de l'avis 
  • Publié le 13/01/2021
Suzanne P.
E-Commerce Development Manager
Vente au détail, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 23/09/2019

"Revolutionised our business"

Commentaires: The OrderWise team have been amazing. The sales team, training team, go live team and now our account manager have always been so knowledgeable, accommodating and really friendly. The effort they've all put into to knowing our business and working with us has been fantastic.

Avantages: OW has the ability to allow the business to grow and the software will grow with us. There are so many functions that make the business more efficient now but the possibilities look endless for having software that will work with our business rather than the business work with the software.

Inconvénients: I appreciate that there needs to be a cost involved for development but there were some requests made where I thought that the function should either be included or the cost was steep for a minor change.

Réponse de l'éditeur

envoyé par Wise Software le 02/12/2019

Hi Suzanne,

Thanks for reviewing OrderWise. We aim to deliver a high level of customer service across the business, so to receive your comments that this has been achieved is very rewarding to us and will be passed on to our teams.

We look forward to continuing to work together as your business grows.

Many thanks,
The OrderWise Team

  • Source de l'avis 
  • Publié le 23/09/2019
Duncan M.
CEO
Vente en gros, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 21/11/2019

"OrderWise ERP"

Commentaires: Customer Support is excellent and fast. Having OrderWise running the back end of our business has given me the confidence and time to focus on the front end.

Avantages: OrderWise has allowed us to integrate accounting, inventory and manufacturing in a single platform.
It comes with powerful reporting and once you get used to the grid system, is very easy to use.

Inconvénients: Cost per license is quite high and at the time of writing, the manufacturing pipeline is not capable of separating WIP from different departments.

Réponse de l'éditeur

envoyé par Wise Software le 02/12/2019

Hi Duncan,

Thanks for your review of OrderWise. We are pleased to hear of your positive experiences using our software and with our Support service.

We have passed on your requirements regarding the manufacturing pipeline to the CSM team.

Once again, thank you and we look forward to continuing to work with Candle Shack.

Kind regards,
The OrderWise Team

  • Source de l'avis 
  • Publié le 21/11/2019