ProClass

par ProClass

4 / 5 14 avis
ProClass

Logiciels les + demandés


Pour qui ?

Membership Organizations, Class and Afterschool Program Providers, Continuing Education Providers, Lifelong Learning, Community Health Class Providers, Non Profit Recreational Education, and Camps.

Notes moyennes

14 avis
  • Note globale 4 / 5
  • Facilité d'utilisation 3 / 5
  • Service client 4 / 5
  • Fonctionnalités 3.5 / 5
  • Rapport qualité-prix 3.5 / 5

Informations sur le produit

  • Version gratuite Non
  • Version d'essai gratuite Non
  • Déploiement Cloud, SaaS, web
  • Formation Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • ProClass
  • http://www.ProClassOnline.com
  • Fondé en 2002

En savoir plus sur ProClass

Flexible and easy to use, membership management software from ProClass brings everything together into a single cloud based system. With robust registration, A/R management, fundraising, and communications, ProClass helps your organization grow and become more efficient all at the same time.

Unlimited training and support mean we are always here to help.

See why customers in all types of markets in all 50 states and 20 countries trust ProClass. Schedule a free demonstration today.

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ProClass - Fonctionnalités

  • Analyse du service client
  • Catalogage et catégorisation
  • Contrôle des réponses par e-mail
  • Gestion des connaissances
  • Messagerie instantanée
  • Mesure des performances
  • Portail libre-service
  • Recherche
  • Suivi du support client
  • District scolaire
  • Enseignement primaire/secondaire
  • Enseignement spécialisé
  • Enseignement supérieur
  • Gestion des bibliothèques
  • Gestion des cafétérias
  • Gestion des installations
  • Gestion des librairies
  • Gestion des logements
  • Gestion des programmes d'enseignement
  • Gestion financière
  • Independent/Private
  • Online Calendar
  • Paiements en ligne
  • Parent/Student Portal
  • Rapports et analyses
  • Carte de fidélité
  • Comptes clients
  • Configurateur de produits
  • Gestion SEO
  • Gestion de plusieurs magasins
  • Gestion des canaux
  • Gestion des catalogues
  • Gestion des commandes
  • Gestion des promotions
  • Gestion des retours
  • Gestion des stocks
  • Panier d'achat
  • e-mail marketing
  • Automatisation des remboursements
  • Enquêtes et feedback
  • Entrée en libre-service
  • Gestion des badges
  • Gestion des calendriers
  • Gestion des contacts
  • Gestion des présences
  • Gestion du marketing
  • Générateur de formulaires
  • Inscription d'activités
  • Inscription d'événements
  • Inscription de cours
  • Inscription de groupes
  • Inscription en ligne
  • Inscription sur place
  • Traitement des paiements
  • Base de données de membres
  • Gestion de site web
  • Gestion des applications
  • Gestion des comités
  • Gestion des cotisations
  • Gestion des événements
  • Member types
  • Portail des membres
  • Renouvellements automatiques
  • Répertoire de membres
  • Traitement des paiements
  • e-mail marketing
  • Base de données de donateurs
  • Dons en ligne
  • Dons en nature
  • Dons jumelés
  • Dons par SMS
  • Dons récurrents
  • Gestion des bénévoles
  • Gestion des cadeaux
  • Gestion des campagnes
  • Gestion des promesses de don
  • Gestion des subventions
  • Gestion des événements
  • Reçus et relevés
  • Suivi des dons
  • CRM
  • Don récurrent
  • Dons par SMS
  • Gestion de la prospection
  • Gestion des abonnements
  • Gestion des bénévoles
  • Gestion des campagnes
  • Gestion des donateurs
  • Gestion des dons planifiés
  • Gestion des enchères
  • Gestion des promesses de don
  • Gestion des subventions
  • Gestion des événements
  • Gestions des anciens élèves
  • Suivi des contributions
  • Traitement des paiements
  • Base de données de membres
  • Comptabilité
  • Gestion des abonnements
  • Gestion des bénévoles
  • Gestion des collectes de fonds
  • Gestion des comités
  • Gestion des cotisations
  • Gestion des donateurs
  • Gestion des médias sociaux
  • Gestion des événements
  • Entrée et sortie
  • Facturation
  • Garde d'enfants
  • Gestion des abonnements
  • Gestion des contrats
  • Gestion des employés
  • Gestion des inscriptions
  • Gestion des installations
  • Gestion des ligues et des équipes
  • Gestion des locations
  • Gestion des événements
  • Carnet d'exercices
  • Gestion des cours
  • Gestion des présences
  • Gestion des répertoires
  • Gestion des étudiants
  • Inscription en ligne
  • Planification

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Avis les plus utiles sur ProClass

ProClass has tripled my productivity!

Traduire avec Google Translate Publié le 11/09/2018
Daniela E.
Owner, Program Director
Enseignement primaire et secondaire, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
Source : SoftwareAdvice
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I am very happy with my decision to use ProClass. I recommend it to anyone that has multiple classes, whether large or small. If I could suggest anything for improvements I would ask for a more simplified, step by step How-To section to address common things like refunds, class lists etc. I tend to see things visually and perhaps using visual markers or icons instead of words would make the self-help section more user friendly for non-techies like me!

Avantages: As a sole proprietor, I do it all, from lesson plans and teaching to marketing and running the not-so-fun parts of the business. I was spending 6 hours of my day just doing data entry and administration while having to keep my office open long hours just to allow parents to come in and register. I thought ProClass was for much larger businesses than my small art program. As my business grew however, I was overwhelmed by the paperwork and I knew I had to hire someone. Instead, I decided to try ProClass for a year. ProClass allows my clients to register for classes day or night, at their convenience allowing me to reduce the time my office has to be open to the public giving me more time with my family. It allows clients to input their own information, reducing errors and my data entry time. In fact, it saved me from having to hire someone just for the data entry! It has organized my recordkeeping, making tax time so much easier. I can now concentrate on my students and my teaching. It allows parents to have clear recordkeeping which they can access themselves. It tracks my communications with parents for easy reference. Well that first year came and went and I am still with ProClass! I am not a techy person and there was a learning curve which I found a challenge as I juggled everything on my plate however, ProClass provided very patient and thorough training, that suited my schedule. The more I use it, the more it feels natural. I am still discovering features and as I can I add them to my knowledge base. I truly appreciate their kind and encouraging customer service team that help me with any questions I have. I look back and wonder how in the world I managed my classes before ProClass!

Inconvénients: I had to really think about this to come up with a con to ProClass. I guess for me, it would be some of the technical terminology that I am not familiar with. It does require a time commitment to get to know the program and set it up just right for your business. Again, this isn't really a con for ProClass, more my own limitations of time, knowledge and experience.

ProClass for a Lifelong Learning organization

Traduire avec Google Translate Publié le 21/08/2018
Peter S.
Registration Consultant (what I call myself)
Enseignement primaire et secondaire, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Source : SoftwareAdvice
4/5
Note globale
3 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
2 / 5
Support client
3 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We've invested considerable time and effort in using ProClass because it does what we were looking for, so we're likely to stay with it although we've looked into some alternatives. More responsiveness would be of help - there's too wide a range between good quick answers and ones that are slow or never come. It's hard to tell if communication between Support and Development is lacking but some of our requests seem to get lost or mistranslated at times.

Avantages: We needed a system that would handle online registration for a set of courses each semester, with online payment by credit card. Overall it does that quite well. Ease of use is important for our clientele of senior students; it's good but not quite as user-friendly as it could be. Besides the reports that are available to us, it's very helpful to be able to access and download course and student information for further analysis. The feedback from Support about potential registration problems also helps us resolve these problems.

Inconvénients: For us at the administrative end the system is often quirky and not so easy to use. I personally have had to become the organization's expert to help others through it. In an older version we found that people were occasionally charged for a course even though it was already filled. It took us considerable effort to convince ProClass of the problem. The fix was to give people 30 minutes to complete registration; that gave us a new difficulty: because of this "hold" a seat in a popular course, that course could be filled in less than a minute. That's generated lots of complaints by the users. In addition, the flood of registrations at the start means that registration is effectively done in 18 minutes. Our request to give us control of this parameter has fallen on deaf ears, even though this would not be hard to implement. Other requests for improvements that would be helpful for the product have received minimal attention. Another difficulty that we had to discover for ourselves had to do with different accounts using the same email address - "Forgot password" does not work properly. We had to tell people to use different email addresses if they ran into this.

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