ProClass

ProClass

par ProClass

Qui utilise ProClass ?

Organisations d'adhésion, programmes scolaires et périscolaires, organisations d'événements, apprentissage continu, fournisseurs de cours de santé communautaire, éducation et activités récréatives à but non lucratif.

Description de ProClass

Flexible et facile à utiliser, le logiciel de gestion des inscriptions et des classes de ProClass rassemble les secteurs clés de votre organisation dans un seul système basé sur le cloud. Grâce à la puissance de ses outils d'enregistrement, de gestion des adhésions et des classes et de gestion des donateurs, ProClass aide votre organisation à se développer et à devenir plus efficace par la même occasion.

Pas de frais de transaction, pas de frais d'installation, avec formation et assistance illimitées.

Planifiez une démonstration gratuite aujourd'hui.

Informations sur ProClass

ProClass

http://www.ProClassOnline.com

Fondé en 2002

Prix de ProClass

ProClass n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.

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Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

ProClass - Fonctionnalités

Logiciels CRM en ligne
Analyse du service client
Catalogage et catégorisation
Contrôle des réponses par e-mail
Gestion des connaissances
Messagerie instantanée
Mesure des performances
Portail libre-service
Recherche
Suivi du support client
Accès mobile
CRM
Gestion SEO
Gestion de plusieurs magasins
Gestion des avis
Gestion des promotions
Gestion des retours
Gestion des stocks
Kitting
Marketing multicanal
Modèles
Sécurité des données
e-mail marketing
Enquêtes et feedback
Entrée en libre-service
Formulaires personnalisables
Gestion des badges
Gestion des calendriers
Gestion des contacts
Gestion du marketing
Inscription d'événements
Inscription de cours
Inscription de groupes
Inscription en ligne
Inscription sur place
Suivi des participants
Traitement des paiements
Traitement des remboursements
Confirmation d'inscription
Enquêtes et feedback
Gestion des calendriers
Gestion des listes d'attente
Gestion des promotions
Gestion du marketing
Inscription de groupes
Inscription en ligne
Inscription sur place
Rappels
Suivi des participants
Traitement des paiements
CRM
Don récurrent
Dons par SMS
Découverte de donateurs
Gestion des abonnements
Gestion des bénévoles
Gestion des campagnes
Gestion des donateurs
Gestion des dons
Gestion des enchères
Gestion des promesses de don
Gestion des subventions
Gestion des événements
Gestions des anciens élèves
Suivi des contributions
Traitement des paiements
Facturation
Fonctions pour camps de vacances
Gestion des calendriers
Gestion des clients
Gestion des enseignants et du personnel scolaire
Gestion des programmes
Gestion des présences
Gestion médicale
Inscription en ligne
Portail parent
Base de données des adhérents
Gestion de site web
Gestion des applications
Gestion des comités
Gestion des cotisations
Gestion des événements
Portail des membres
Renouvellement d'abonnements
Répertoire de membres
Traitement des paiements
Types de membres
e-mail marketing
Don en ligne
Don récurrent
Dons par SMS
Gestion des campagnes
Gestion des donateurs
Gestion des dons
Gestion des promesses de don
Gestion des reçus
Gestion des événements
Suivi des dons
Traitement des paiements
Gestion de l'aide financière
Gestion des admissions
Gestion des collectes de fonds
Gestion des enseignants et du personnel scolaire
Gestion des logements
Gestion des programmes d'enseignement
Gestion des évaluations
Gestions des anciens élèves
Informations sur les étudiants et dossiers scolaires
Planification
Portail étudiant
Base de données de membres
Comptabilité
Gestion des abonnements
Gestion des bénévoles
Gestion des collectes de fonds
Gestion des comités
Gestion des cotisations
Gestion des donateurs
Gestion des médias sociaux
Gestion des événements
Entrée et sortie
Facturation
Garde d'enfants
Gestion des abonnements
Gestion des contrats
Gestion des employés
Gestion des inscriptions
Gestion des installations
Gestion des ligues et des équipes
Gestion des locations
Gestion des événements
Facturation
Gestion des clients
Gestion des costumes
Gestion des cours
Gestion du personnel
Inscription en ligne
Paiements en ligne
Planification des cours
Point de vente (PDV)
Portail libre-service
Reporting
Suivi des présences
Carnet d'exercices
Gestion des cours
Gestion des présences
Gestion des répertoires
Gestion des étudiants
Inscription en ligne
Planification

Avis sur ProClass

Afficher 5 avis sur 22

Note globale
4,3/5
Facilité d'utilisation
3,7/5
Service client
4,5/5
Fonctionnalités
3,9/5
Rapport qualité-prix
4,1/5
Kia M.
Training coordinator
Gestion de l'enseignement, 1 001-5 000 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 21/08/2019

"ProClass is Pro!"

Commentaires: Using ProClass allows me to streamline some the steps in clients booking corporate on-site training and accepting other forms of payment; besides checks.

Avantages: The customer service is exceptional. I can call tech support, e-mail or chat on-line. They'll even set up customized webinars for staff learning to use Pro-Class. I did not expect to get such support or a quick response to even my basic questions and even more complex problems. I also like that our clients/students can sign up for classes on their own and make payments using a secure site.

Inconvénients: I wish the manual covered more material. But the manual leaves off, the customer service covers.

  • Provenance de l'utilisateur 
  • Publié le 21/08/2019
Daniela E.
Owner, Program Director
Enseignement primaire et secondaire, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 11/09/2018

"ProClass has tripled my productivity!"

Commentaires: I am very happy with my decision to use ProClass. I recommend it to anyone that has multiple classes, whether large or small. If I could suggest anything for improvements I would ask for a more simplified, step by step How-To section to address common things like refunds, class lists etc. I tend to see things visually and perhaps using visual markers or icons instead of words would make the self-help section more user friendly for non-techies like me!

Avantages: As a sole proprietor, I do it all, from lesson plans and teaching to marketing and running the not-so-fun parts of the business. I was spending 6 hours of my day just doing data entry and administration while having to keep my office open long hours just to allow parents to come in and register. I thought ProClass was for much larger businesses than my small art program. As my business grew however, I was overwhelmed by the paperwork and I knew I had to hire someone. Instead, I decided to try ProClass for a year. ProClass allows my clients to register for classes day or night, at their convenience allowing me to reduce the time my office has to be open to the public giving me more time with my family. It allows clients to input their own information, reducing errors and my data entry time. In fact, it saved me from having to hire someone just for the data entry! It has organized my recordkeeping, making tax time so much easier. I can now concentrate on my students and my teaching. It allows parents to have clear recordkeeping which they can access themselves. It tracks my communications with parents for easy reference. Well that first year came and went and I am still with ProClass! I am not a techy person and there was a learning curve which I found a challenge as I juggled everything on my plate however, ProClass provided very patient and thorough training, that suited my schedule. The more I use it, the more it feels natural. I am still discovering features and as I can I add them to my knowledge base. I truly appreciate their kind and encouraging customer service team that help me with any questions I have. I look back and wonder how in the world I managed my classes before ProClass!

Inconvénients: I had to really think about this to come up with a con to ProClass. I guess for me, it would be some of the technical terminology that I am not familiar with. It does require a time commitment to get to know the program and set it up just right for your business. Again, this isn't really a con for ProClass, more my own limitations of time, knowledge and experience.

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 11/09/2018
Utilisateur vérifié
Temps d'utilisation du produit: plus d'un an
  • Note globale
    1/5
  • Facilité d'utilisation
    1/5
  • Fonctionnalités
    1/5
  • Support client
    4/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    1/10
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 07/03/2018

"Marketing savvy folks should not use Proclass"

Avantages: Proclass is great if you only have a simple structure such as an art studio only offering art classes. The customer service rep we have is AMAZING....he's been doing his absolute best to try to find work arounds and patches, but as a growing business, this hasn't been a great experience. Though he's really the one we keep going back to. The other reps have tried to be helpful, but none of them have found workarounds or solutions for us and the challenges we face with Proclass were ones that could significantly impact our business.

Inconvénients: Proclass is great if you only have a simple structure such as an art studio only offering art classes. However, if you run a series of classes AND are marketing savvy with different offers or complex structure for camps, this is definitely not a system for you. The functionality simply isn't there. The API is a joke. It is not a fully developed API so expect to do some heavy coding.

Réponse de l'éditeur

envoyé par ProClass le 15/08/2018

While an anonymous review is difficult to respond to as we do not know the circumstances around these comments, we do appreciate the feedback and are pleased that our customer support is rated so highly.

To classify ProClass as a marketing application is inaccurate and misleading. ProClass is not marketed as, nor meant to be a marketing platform such as Mail Chimp or other direct marketing applications and we explain this to every prospect prior to any sale.

We do provide the following features and more to assist with your marketing efforts.

*Unlimited bulk email with customizable templates.
*Unlimited SMS messaging to contacts where mobile provider information is collected
*Comprehensive search features and data mining to allow for targeting of specific demographic groups or class participants
*Easy export of data for use with other tools
*Unlimited and fully searchable user defined fields and customizable data collection forms to allow for extension of the application to include information that is critical to your organization.
*Industry leading relationship tracking across multiple accounts and families.
*Customizable online registration class listings.
*Social media integration
*Online registration and customer portal site language translation
*Read only REST API

These features are successfully in use by hundreds of organizations in diverse industries including summer camps, after school programs, arts organizations, lifelong learning and continuing education, and others with varied and complex scheduling and program structures.

Our API is being successfully used by many clients and allows read only access to a vast selection of data. Customers have successfully used the API to integrate ProClass to their websites as well in house real time video schedule displays and as with other various applications. It is a developer tool and should be used only by qualified developers who are familiar with XML, Json, and Odata standards.

  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 07/03/2018
Ann K.
Administrative assistant
Enseignement supérieur, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 16/03/2020

"ProClass review"

Commentaires: We were able to open online registration for our users because of ProClass which has saved a lot of time for me since I used to get a lot of registrations in the mail.

Avantages: I like that is is very easy to create programs, add contacts, and enter registration. The customer service is very helpful, using live chat almost always resolves my problem.

Inconvénients: Online registration is not the most user friendly.

Réponse de l'éditeur

envoyé par ProClass le 18/03/2020

Thank you for the review Ann.

We have recently released a new online registration user interface that has an entirely new interface and enables much easier registration for your customers.

We hope that this new release is helpful to you.

  • Provenance de l'utilisateur 
  • Publié le 16/03/2020
Skye F.
Director of Marketing and Communications
Enseignement primaire et secondaire, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 22/08/2018

"ProClass Tops Many Systems "

Commentaires: I would choose ProClass for your management system if you are looking to upgrade or change. I am very pleased with PC and will continue to use them for the foreseeable future.

Avantages: I am a marketing and communications director and have worked with many registration, ticketing and software systems throughout education, arts and the performing arts - ranging from Tessitura to Ticket Sage to Salesforce and more. I started at a new company about 6 months ago and it was my first experience with ProClass and at first I was a little leery of the program; however they have topped my expectations. Their software is current with needed API's for the new website that I am in the process of designing. They are at the helm of design with easy-to-load classes and design formats. It is a good system for donors. The staff of PC is available to answer questions. They are more then corporative when I ask for something to be done and they take new integration suggestions readily. Currently they are building on a suggestion that I gave them a few weeks ago. I have been very happy with ProClass and believe it is a great class and donor management system for our school.

Inconvénients: The only con that I can think of is I wish there was a way to choose certain reports and have them queued to email to me daily instead of having to go into the system and pull them.

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 22/08/2018