Qui utilise MyCase ?

Les petits cabinets d'avocats qui recherchent un logiciel de gestion de cabinets facile à utiliser pour gérer les informations des cas, les documents, les contacts, le suivi du temps et la facturation en un seul endroit.

Description de MyCase

MyCase est une solution complète de gestion des cas pour votre cabinet d'avocats. Elle vous fournit les outils nécessaires pour améliorer votre organisation, accroître votre efficacité et faire évoluer les opérations de votre cabinet. Avec MyCase, tous les détails importants de vos cas (documents, contacts, calendriers, e-mails, tâches, factures) sont disponibles dans un seul et même endroit organisé. Essayez gratuitement MyCase sur mycase.com (aucune carte de crédit n'est nécessaire).

Informations sur MyCase

MyCase

http://www.mycase.com

Fondé en 2010

Prix de MyCase

MyCase est disponible à partir de 49,00 $US/mois. MyCase n'est pas disponible en version gratuite mais propose un essai gratuit. Voir plus d'informations concernant le prix de MyCase ci-dessous.

À partir de

49,00 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

MyCase - Fonctionnalités

Logiciels d'agenda pour avocats
Calendrier du personnel
Chronométreurs définis en fonction des cas
Gestion des conflits
Gestion des tâches
Planification basée sur les règles
Prise en charge de plusieurs bureaux
Rappels
Suivi de la progression
Suivi des statuts
Calcul et validation des frais
Comptabilité d'exercice
Gestion de l'impôt
Gestion de la conformité
Gestion des reçus
Rapports de gains et de pertes de ressources
Relevés clients
Rédaction de chèques
Suivi des activités
Validation croisée de la comptabilité
Facturation automatique
Gestion de la comptabilité
Gestion des calendriers
Gestion des cas
Gestion des documents
Portail client
Suivi des frais
Suivi du temps
CRM
Comptabilité de fiducie
Facturation
Gestion de cas juridiques
Gestion des calendriers
Gestion des conflits
Gestion des contrats
Gestion des documents
Gestion des e-mails
Gestion des tâches
Portail client
Suivi du temps
Archivage et rétention
Assemblage de documents
Contrôles/Permissions d'accès
Gestion de versions
Gestion des contrats
Indexation de documents
Outils de collaboration
Recherche en texte intégral
Comptabilité de fiducie
Facturation
Gestion des calendriers
Gestion des clients
Gestion des conflits
Gestion des contrats
Gestion des documents
Gestion des dossiers
Gestion des e-mails
Gestion des tâches
Notes de cas
Suivi des frais
Suivi du temps
Base de données des employés
Calcul des heures supplémentaires
Facturation
Gestion des feuilles de temps
Heures facturables et non facturables
Saisie automatique du temps
Suivi des vacances/congés
Suivi du temps hors ligne
Suivi du temps mobile
Taux de facturation multiples
Facturation
Gestion des brevets et des marques déposées
Gestion des calendriers
Gestion des cas
Gestion des documents
Gestion des portefeuilles
Gestion des tâches
Recherche de dossiers judiciaires
Suivi du temps et des dépenses
Système de calendrier et de rappel
Facturation
Gestion des remboursements
Suivi des activités
Suivi des frais
Suivi des projets
Suivi du temps
Suivi du temps par client
Suivi du temps par projet

Avis sur MyCase

Afficher 5 avis sur 312

Note globale
4.7/5
Facilité d'utilisation
4.7/5
Service client
4.7/5
Fonctionnalités
4.4/5
Rapport qualité-prix
4.7/5
M. wayne T.
Co-Owner, Attorney
Cabinet d'avocats, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 06/11/2018

"Easy and Efficient Case Management"

Commentaires: I began using MyCase when it was relatively young. As a result it has been easy to master each new feature as it has been introduced. Tech support is responsive and helpful when needed. MyCase continues to add features based on input and suggestions from users and there seems to be a focus on staying current and relevant to demands of law office management.

Avantages: From the beginning, it was easy to use, and as it has evolved, it remains user friendly. It eliminates the need for a paper file. One of the best features is that clients have access to their case, documents, calendar, billing and to their attorney. The messaging function eliminates voice messages and most phone calls. Clients can leave questions at any time of day or night and will have a documented answer without telephone tag. Overall case management is significantly more efficient than paper files.

Inconvénients: The creation of Automated documents has been disappointing. The feature exists but is not as user friendly as the rest of the software. The recent integration with Dropbox is confusing as well but I suppose that may be my lack of familiarity with how it functions.

Réponse de l'éditeur

envoyé par MyCase le 05/12/2018

Thank you for your review. We are always grateful for customers like you that have been with us since the beginning, and who help us continue to improve and grow. We are sorry to hear that you have been having difficulties with the recent document and Dropbox updates, and a member of our product team has reached out to hear your feedback in more detail. We look forward to many more years of partnership and continuing to improve your experience!

  • Provenance de l'utilisateur 
  • Publié le 06/11/2018
Joseph B.
Principal Attorney
Cabinet d'avocats, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 14/01/2020

"MyCase Review"

Commentaires: We started using MyCase about 2 1/2 years ago. It is the fourth case management program we have operated over many years, and it is by far the best. First and foremost, it is incredibly easy for anyone in the office to learn to use. We track all of our cases in it, and there is no doubt that it enables us to handle more cases than we could otherwise. We use most but not all of its features; for example we don't use it for accounting, although we do use it to issue bills in those cases that are billable. And we use some features differently than the manner in which they were designed. And I am quite certain that overall it enables us to handle more cases than we could otherwise.

Avantages: Ease of use, continual updates

Inconvénients: Not a big fan of the way the calendar prints out.

  • Provenance de l'utilisateur 
  • Publié le 14/01/2020
Catherine E.
Attorney
Services juridiques, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 17/02/2020

"Helps Manage Law Practice and Client Communications"

Avantages: Secure portal to message clients and upload documents. Ability to accept echecks for payment. Always making new additions such as built in intake forms and esignatures.

Inconvénients: Inability to get rid of button that the client clicks to pay with a credit card.

  • Provenance de l'utilisateur 
  • Publié le 17/02/2020
Majken B.
Adminstration
Cabinet d'avocats, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 14/01/2020

"MyCase Daily User Experience"

Commentaires: MyCase has been a wonderful tool for our firm. It allows for a more digital experience for both users and clients. MyCase is always updating to stay ahead of the current trends and needs, and they never take a long time to correct issues when they are reported. I love the MyCase staff which is always helpful and willing to explain things so we better understand why or why not something is the way it is. I will be happy telling others of the useful and customization features within MyCase. The support staff and product managers are always willing to help and take suggestions, which they tend to implement if they can. I have had a ton of ideas implemented which makes our daily activities easier. Overall, this software is pretty user friendly, high ability to customize a lot of areas, an all in one type of feel and beneficial for any office looking to go more digital.

Avantages: What I love the most about this software is that it's always updating features and areas of needed interest. I love that the MyCase team is always there to take a concern, suggestion or edit that may be needed or wanted. I love that it's ALMOST an all in one system. I love that you can do customizing within the software on the end user side as well, without having to contact MyCase for most of them. I love that this is easy to learn, use and contact support. I love that MyCase is always willing to update to stay current.

Inconvénients: What I like least about this software is the inability to filter OPEN and CLOSED cases in the Trust Account Activity and Trust Account Summary. We use this section for a quick check on which cases has a balance and which cases don't, but it shows EVERY case we have in MyCase without a way to filter out Closed. We have far too many cases open to check one by one. I also like least about this software that you have to request engineering to re-add Contact Groups that you delete, when it was added by the end user in the first place. An accidental delete of a contact group takes too much involvement to have re-added and we end up creating new ones. I also like least about this software that the App and the Desktop version are so much different in a few areas that are used most in our office.

  • Provenance de l'utilisateur 
  • Publié le 14/01/2020
Meredith P.
Attorney
Cabinet d'avocats, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    2/5
  • Support client
    4/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    6/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 17/08/2018

"A Great Product for the Price (Without Bells and Whistles)"

Commentaires: Great product which covers all the basic requirements of case management software and a price that can't be beat. I'm still using it, but looking at other options as I grow to avoid some of the more time-consuming aspects/cumbersome aspects of the software.

Avantages: Cost is minimal and allowed me to get up and running with case management software immediately upon starting my law firm. It covers the basics - central place for case details, contacts, and documents; repeating task lists and deadlines; calendaring; and integration with quickbooks and email (to an extent). There is an obvious need for this type of product and I'm glad it is/was available.

Inconvénients: The email integration is cumbersome and essentially requires you to forward messages to MyCase and then sort them individually into the correct cases. It does recognize emails/contacts frequently used and suggests a case assignment, but you still have to go through each email one by one and affirm that suggestion to get it to import into the case. With just a small caseload, this is time-consuming and would not be manageable for large volumes of emails. The documents are stored in MyCase and accessible from wherever you are. That's nice, but not as helpful for me since it requires you to download the document onto your computer from MyCase, read it or make changes, and then re-save in MyCase if changes are made. Since I am mostly using the same computer each time, I don't want/need to re-download documents every time. To avoid, I just go to where the document is saved on my computer, but then I'm toggling between MyCase and my desktop. There is no way to work on/view documents WITHIN MyCase, which would make a huge difference. It is nice to know that documents are available just by logging in on any device, but it's not as useful for a solo with one main work computer without the ability to open the document without downloading it.

Réponse de l'éditeur

envoyé par Emma le 31/08/2018

Hi Meredith, thank you for the honest feedback. With regards to document storage, we now offer an integration with Dropbox, which will allow you to easily view and edit documents stored in Dropbox through MyCase, without the need to download and re-save - any updates will be immediately reflected in MyCase. Also, we're actively exploring ways to improve our email integration with the goal of making it less time-consuming to save a large volume of emails to your cases. We take customer feedback very seriously and can assure you that your review is taken into consideration moving forward. If you have any questions or further feedback, please do not hesitate to reach out to our Customer Success team! Thank you again for your review.

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 17/08/2018