MyCase

Easy and Efficient Case Management

Commentaires : I began using MyCase when it was relatively young. As a result it has been easy to master each new feature as it has been introduced. Tech support is responsive and helpful when needed. MyCase continues to add features based on input and suggestions from users and there seems to be a focus on staying current and relevant to demands of law office management.

Avantages :

From the beginning, it was easy to use, and as it has evolved, it remains user friendly. It eliminates the need for a paper file. One of the best features is that clients have access to their case, documents, calendar, billing and to their attorney. The messaging function eliminates voice messages and most phone calls. Clients can leave questions at any time of day or night and will have a documented answer without telephone tag. Overall case management is significantly more efficient than paper files.

Inconvénients :

The creation of Automated documents has been disappointing. The feature exists but is not as user friendly as the rest of the software. The recent integration with Dropbox is confusing as well but I suppose that may be my lack of familiarity with how it functions.

It's easy to use and you can start simply and add features

Commentaires : I have practiced for a long time. When I began I worked for a big firm that valued tracking billing time above all else. This was a good experience. When I started my firm I was always good at keeping track of time. Mycase makes it easier. A lawyer rarely bills all their time. But tracking every minute should be the goal. Integration of docu-sign and ability to keep all data about a case within the software makes for more efficient practice.

Avantages :

The time recording, case/contact data storage, docusign, billing features are what I started using. I used abacus before cloud based practice mgt software was available. I have used Clio. Mycase is more intuitive than other practice mgt software programs with which I have experience. It is easier to use. I was slow to use some of the better features like templates. I realized that I could distinguish my firm by completing tasks quicker than average for the industry. Using electronic data forms allows us to obtain relevant data from customer and swiftly prepare the pleadings necessary to initiate case or respond to case and to prepare pleadings for requesting temporary relief orders from the court. We are continuing to explore the use of templates. Our goal is to have the petition or response, the declaration regarding minors, the income and expense declaration, the request for orders all template based. Having calendar synced is good. Having email synced is great. Ensures all time is considered for billing.

Inconvénients :

Slightly more detail on creation of templates from judicial council forms would be helpful. I imagine CA is a big market. CA has court approved forms for civil litigation and family law. Family law is the most form driven area of CA state litigation. Why not pre-load Petition FL-100, Summons FL-110, Response FL-120, Declaration re Minors FL-105, Income and Expense Declaration FL-150, Request for Orders FL-300, Responsive Decl Request for Orders FL-320, Asset and Debt Declarations FL-142 and FL-160 into mycase? If you do you will have a marketing tool for family law attorneys.

Okay for a very small firm

Avantages :

The client portal feature of the software is great. (Although we got a lot of complaints about the app.)

Inconvénients :

The company rolls out updates CONSTANTLY and they don't seem to beta test any of them first! There are constantly issues. I can't even pull accurate reports, I informed the company of the issue over a year ago and they still haven't corrected it, so I can't pull accurate income or billable reports. They seem more interested in releasing "the next big thing" rather than focusing on basics and standard functionality, which is disappointing. Such as the calendar- it seems standard to be able to drag an event to a new time frame, have alerts, etc, but features on basics like that are missing. We tried to work with the developers and made the software work as long as possible, but in the end we made the decision to switch.

Absolutley essential to running my firm in an organised manner.

Commentaires : I had been working in a previous firm that involved me trialing a number of different practice management applications and when it came time to choose a product for my new firm I didn't think twice before selecting MyCase. I find all of the functionality to be very useful and professional - including signatures, billing, on-boarding forms and of course the client portal. All of these practice management applications are similar in nature and I guess depends upon the user, but MyCase in my opinion is superior to Clio, Practice Panther, Rocket Matter etc. in terms of functionality, aesthetics, client experience and importantly - cost.

Avantages :

I think the layout is extremely professional when compared with other similar applications such as Practice Panther or Clio. I find the user interface to be intuitive and rate the security features.

Inconvénients :

I really cannot see any faults, it is definitely the best option available for most lawyers without going into expensive customised applications for large firms.

One Program for Every Law Office Need

Avantages :

The best thing about this software program is that we only need this one program for all of our needs. We use this for calendaring, client and case info, invoicing, online and in office payments. We used to have 3 separate programs for all of the above, now it is all in one place.

Inconvénients :

Nothing. This program is everything we need.