Owner Insite

User Friendly Powerful Management Tool with Amazing Customer Service

Commentaires : Prior to Owner Insite, as owner/developers, we were compiling multiple spreadsheets and logs and relying on emails to make sure that we could track the progress of the project. Owner Insite has been a game changer for us in construction management. The GC's and architects and even other stake holders and partners have commented on the ease of use for all skill levels and that by requiring Owner Insite as the main communication method, the project is documented, changes are transparent and there is less "blame game." I cannot stress enough, however, that although the software is great, the Owner Insite team is the best feature because they believe in their product and work with your team to make sure that it is properly implemented, utilized, new features updated, and they have fun while doing it.

Avantages :

Owner Insite's best feature is not the software but the customer service provided by the Owner Insite team The attention provided to every function and how it interacts with the different tabs provides for an integrated seamless user experience. The ability to send documents via email to the system is one of my favorite features, but the transparency between the GC, architect and other stakeholders when submittals, RFI's, and ASI's are created and approved makes Owner Insite your best tool for your projects.

Inconvénients :

Integration with our existing business practices was seamless, especially since the Owner Insite Team was very involved with trainings as needed, youtube tutorials and willing to walk our partners through the process one on one. While using Owner Insite, we have found that additional "features" or "data points" would be nice to have and the Owner Insite team was very open to including those in the software updates. None of those "nice to have" features, however, detracted from the functionality or purpose of the platform.

Owner InSite - Seamless Co-Worker

Commentaires : I highly recommend Owner InSite to anyone doing a Construction project or Construction Management. I can't imagine trying to do a project without them and all the wasted time and energy that would be spent tracking documents and sending duplicate information to multiple people and trying to have everyone get the same information at the same time or have access to the most updated information in one place. The program is such an asset to our company that we present it as an important part of each our Construction Management proposals. The staff is so much more than helpful - they feel more like co-workers.

Avantages :

Using Owner InSite has been like having five more people on our team who manage, organize, coordinate and disseminate information at the right time to the right people - but we don't have to pay for salary or healthcare! I've used a number of similar programs and Owner InSite is by far the most intuitive I've used. General Contractor's and Architects can jump in and start using it from day one with minimal training. Once established the communication pathways seamlessly manage critical document dissemination with the touch of a button.

Inconvénients :

We seem to manage and input our Change Orders differently than most others and have struggled to find the best way to show this within the constraints of the Owner InSite Budget program. Their team members have worked with us tirelessly to find the best solution and have even worked over the weekend to help us adjust and correct things that weren't showing up correctly on the system.

Owner InSite PMIS Review

Avantages :

User friendly, great support.

Inconvénients :

Integration of approval process for specific design team members. Using a default of Architect creates liability issues. Also, if the software had alerts for overdue RFIs or Submittals, it would help facilitate the approval/review process.

Keeping track of project expenses and budget all in one place!

Commentaires : I love the fact that I can retrieve any data from our projects in an instant. As long as I have entered the data, it should be there! When my supervisor needs a document or needs to see a roll up of a program, I can deliver the request in a timely and professional format. OI has helped us keep us on track with our BOND projects and deliver them under budget and on time!

Avantages :

The ease of use and the real time data is very important to us. With our staff changes it is very important that we are able to continue use of this software, with minimal downtime, while training new employees on how to use it. Keepng all of the project data in one place is awesome! It has eliminated the need to enter the project data in to 4 different software applications. Bonus!

Inconvénients :

Sometimes I forget to hit submit! That is a user problem.

Great Product, Superior Customer Service

Avantages :

Owner Insight allows us to capture all facets of a project life cycle within a single solution. The software is also very cost effective compared to other products. Lastly, and most importantly, the level of customer service exceeds that of any other software that I have encountered.

Inconvénients :

The user interface could probably benefit from a facelift to a more modern look/ease of use.