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ACTIVE Camps
Description de ACTIVE Camps
ACTIVE offre une solution logicielle de gestion de camps et de marketing tout-en-un. Que vous dirigiez des camps d'été avec nuitées, des camps de jour, des camps sportifs et cliniques, des cours d'art, des camps éducatifs ou d'autres types de programmes pour la jeunesse, le logiciel basé sur le cloud d'ACTIVE et l'équipe du service client sont à votre disposition pour alléger votre charge et vous permettre de prendre des décisions intelligentes basées sur les données tout en vous aidant à offrir de grandes expériences à vos campeurs et à leurs familles.
Qui utilise ACTIVE Camps ?
Les professionnels de la gestion de camps et de cours qui gèrent des camps d'été avec nuitées, des camps de jour, des camps sportifs et cliniques, des camps éducatifs, des cours spécialisés ou tout autre type de programmes pour la jeunesse.
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Avis sur ACTIVE Camps
The ACTIVE network has been such a great help for online registration for our church summer camps.
Avantages :
The registration reports are easy to run and informative. Registrants receive automated confirmation emails with the required paperwork for them to print, complete and upload right to their family portal. We can send group email reminders with the click of a button.
Inconvénients :
We run two summer camp programs in different states, and need to log in and out to go between the programs. I wish we could "toggle" between the two camps.
Réponse de l'équipe de ACTIVE Network
il y a 5 ans
Hi Jennifer, Thank you for taking the time to give us your feedback, it's great to hear that our reports and email reminders have been such timesavers for you! We really appreciate the 5 stars, and hope your summer camps are going well!
We use ACTIVE for registration for swing dance classes and ticket pre-purchase for certain events.
Avantages :
Once you get it set up, it's really easy to create new class sessions. Some functions are ridiculously easy. Using ACTIVE has been a real time-saver in many ways.
Inconvénients :
Our package seems to be oriented towards parents enrolling their children. Our classes are attended almost exclusively by adults and there is a lot of push-back about having to supply birthdate. Also, too many clicks in the registration process. Some clients have gotten caught in an automatic enrollment in the ACTIVE discount program, which many have felt was fraudulent.
Réponse de l'équipe de ACTIVE Network
il y a 6 ans
Thank you for taking the time to give us your feedback. We appreciate hearing from our customers, and we¿re always looking for ways to improve our product and user experience. We¿re so happy to hear Active Class & Camp Manager is making your new class session setup easy. I have shared your feedback with our internal teams and once again, thank you for this valuable feedback.
Wonderful Software with Expensive Pricing Set Up
Commentaires : Some parts were easy and some parts challenging ,but overall, we have a better deal with the new company and keep more of what we make.
Avantages :
The functionality allowed for lots of choices specific to our company and how we listed our offerings. We could allocate multiple skill levels to each class and create platforms - with the help of their wonderful support staff - and edit easily on our own. Also, at the time, the system was not compatible with Chrome and had crashed on us a few times when we opened enrollment. Eventually, they would have staff at the ready when we opened enrollment to help if things went south. The system also could not handle the traffic we created and people would be in a virtual line waiting to get their enrollment complete - sometimes losing the spot in the class they wanted while they were waiting.
Inconvénients :
The pricing set up was based on our income and not just a monthly charge. The more we made, the more they made. We left because of this. We moved to iClass Pro to get a simple monthly charge and the more we made, the more we made.
Active is very user friendly. I enjoy setting up new seasons and curtailing the details to my needs
Avantages :
I love the fact that no matter what type of program I'm setting up, whether it is summer camp or an after-school activity, I can create the registration to fit my needs. Being able to design the registration allows for a streamlined report running process. Active's customer service is attentive and has answered of all my questions and more! Sometimes, I'm given multiple answers and I'm able to pick the one that works best for our programs.
Inconvénients :
The Active program could benefit from not always reverting back to the default when running reports.
Réponse de l'équipe de ACTIVE Network
il y a 6 ans
Thank you for the review Megan, it's great to hear that our customer service team has been so helpful for you. Be sure to follow us on Facebook if you aren't already for even more helpful content like videos and how-to guides: https://www.facebook.com/letstalkcamps/
Camp + Class Manager, my favorite co-worker
Commentaires : I have been with active for over 12 years, I love their customer service, their software, and their dedication to bringing healthy lifestyles to people all over. It's a wonderful company.
Avantages :
I like that once the initial set up is done, I can update everything myself. I love the ease of being able to change things on the fly, pull reports, and see the data I need.
Inconvénients :
I have a hard time when reconciling the finances at the end, but that could be user error as well.
