Description de Dayforce HCM

Ceridian. Une meilleure vie professionnelle. Ceridian est une entreprise mondiale de logiciels de gestion du capital humain. Dayforce, plateforme phare HCM sur le cloud, fournit des fonctionnalités de ressources humaines, de paie, d'avantages sociaux, de gestion des effectifs et de gestion des talents. Cette plateforme permet d'optimiser la gestion du cycle de vie des employés, y compris comment les intéresser, les motiver, les rémunérer, les déployer et développer leurs carrières. Ceridian comporte des solutions pour les organisations de toutes tailles confondues.

Qui utilise Dayforce HCM ?

Dayforce est conçu pour être agrandi ou réduit, pour toutes les organisations de tous les secteurs d'activité.

Vidéo de Dayforce HCM
Dayforce HCM Logiciel - 1 Dayforce HCM Logiciel - 2 Dayforce HCM Logiciel - 3 Dayforce HCM Logiciel - 4 Dayforce HCM Logiciel - 5

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Avis sur Dayforce HCM

Note moyenne

Note globale
4,3
Facilité d'utilisation
4,1
Service client
3,8
Fonctionnalités
4,2
Rapport qualité-prix
4,0

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
44%
4
41%
3
12%
2
2%
1
1%
Oscar
Office manager (Canada)
Fabrication électrique/électronique, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Dayforce Review

3,0 le mois dernier Nouveau

Avantages :

It is very easy to use and to self undertand it.

Inconvénients :

Somethings were not included on the app interface.

Utilisateur vérifié
HR Manager (Canada)
Utilisateur LinkedIn vérifié
Construction, 501-1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Not userfriendly but to discover

4,0 il y a 2 ans

Commentaires : Overall, it was painful at moments (because of all the issues) but I'm happy I only had one centralized system to work with.

Avantages :

I worked with Dayforce from Ceridian for over 2 years. It was difficult to implement it but what is good with this system is how EVERYTHING is centralized, employee information, payroll, timesheet, time off request, onboarding, etc. This is GREAT, it saves time. They do have FEW but VERY competent technical support specialist that we can rely on but unfortunately, not all of them are able to support you properly.

Inconvénients :

The problems with Dayforce are that EVERYTIME you want to do a modification (vacation calculation per example) it cost you money. Every time they do a modification based on what you asked, it will impact something else (since everything is centralized) and most of the time, their customer support team are not specialized enough to know what changes impacts what. It is VERY painful working with their team sometimes as a problem solved creates another issue where most of the time you still need to pay extra money to solve it.

Kelli
Payroll Manager (É.-U.)
Hôtellerie, 1 001-5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Managing your own settings means lots of potential for success and mess

4,0 il y a 2 ans

Commentaires : Honestly, I am pretty neutral at this point. For each thing that has changed for the positive, there is something else that has changed for the negative. I am still optimistic this will work out for the better in the long run but as in my previous comment, implementation has been extremely difficult and we are in a severe situation with our clients and investors on the 401K funding situation.

Avantages :

-Ability to control the majority of your settings -Real time gross to net calculations -Great payroll auditing tools -Many standard reports and ability to tweak them to your needs -Auto setup of a lot of policy assignments based on data management criteria - eliminates human error

Inconvénients :

THE IMPLEMENTATION PROCESS - We went through at least 3 weeks worth of work to gather all our settings, decide on how we would like it built, did research on the best way to put our data in the system, even received guidance from one of their recommended consultant groups, THEN went through 16 hours of Discovery calls to talk through how we wanted the system setup. In the end though, all the job codes and mapping we requested at implementation went out the window and they setup the system based on the data from our old provider, which was a mess and part of the reason we moved in the first place. We are now a year into this project and 6 months post-live and are STILL trying to cleanup the mess caused during implementation. My time and my team's time is dominated by this cleanup process. Lastly - we are currently have a major struggle with funding our 401K. Apparently, 401K funding is currently only done via check and NOT ACH. We have 3000+ team members and 90+ locations - we cannot have that many 401K checks being cut bi-weekly. In order to setup as an automatic feed, there would have to be a separate file feed for each location, based on software limitations - which means 90+ file feeds - all associated with a cost to build and to maintain should there be a change required. I truly believe (and hope) that once it's all cleaned up and all settings are the way we need them to be - we will be in a much better place but this process has been extremely difficult.

MariBeth
Accounting/HR System Analyst (É.-U.)
Papier et produits forestiers, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Dayforce HCM Review

4,0 il y a 3 ans

Commentaires : We have been able to become more paperless with Dayforce. For the most part, payroll processes correctly each pay period. Open Enrollment saved lots of time and paper and the employees seemed to really like the process. I think as we learn to use all of the functionality of the system, we will find more benefits and cost-savings. We are just disappointed that we did not get this information/recommendations from our implementation team. And the fact that modules that should have been live and working properly at the time of implementation are still not functional has been extremely frustrating. Our HR Admins are doing more work now, than they did before implementing Dayforce , where Attendance Management is concerned.

Avantages :

The system has lots of flexibility and functionality - unfortunately our implementation did not go very well (we are still working on it over a year after going live) so I don't believe we are using the system to its full capacity. The user experience is really friendly. Our current employees and onboarding employees like the system.

Inconvénients :

It seems that the implementation team wants to cut you off long before the system is running as expected. It's wonderful that Ceridian is working on so many great, new, cutting-edge options but our users (PR/HRAdmins, Managers) just want the current functionality to work properly. We are still submitting lots of tickets to support on a weekly basis and we have found the quality of support to be herky-jerky. Some of the reps are really good and others seem to just want to get the case off their plate without full resolution of the issue.

Stephen
HRIS Administrator (É.-U.)
Transport routier/ferroviaire, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Review of Dayforce HCM

5,0 il y a 6 ans

Commentaires : Having used Dayforce HCM for over 5 years, I can honestly say that it is an incredible piece of software that is ever-expanding, and the developers are always hard at work creating more modules. As opposed to previous systems where it required multiple file feeds internally, which would constantly update one place such as the HR record, but would not update in Payroll, Self Service, Benefits, or wouldn't update in any of them; with Dayforce however, there are no longer such data integrity issues, as it uses one database to house it all. It also also far easier on the eyes than some previous systems, and the ad-hoc reporting along with topic builder make creating custom reports quite easy (once you get the gist of how it works - there is a learning curve if you don't take the training - but if you're savvy, it's quite robust). The key with Dayforce is IMPLEMENTATION. If you are not diligent, clear, and thorough with the discovery stage and throughout implementation, it will haunt you down the road. Make a team, dedicate someone to nothing but testing and making sure you've got it doing what each team/department/manager/user needs it to do, just do something to make sure you are comfortable with the application and get what you need, otherwise you will spend a lot of time fixing issues with upset employees . Ceridian has grown their teams vastly, so the support reps can be hit and miss, but if you are techy and willing to learn the system, it is far superior to the others out there, and can be very low maintenance.

Avantages :

One database means data is always consistent throughout modules. The flexibility within the configuration is unmatched. Beautiful appearance and very user-friendly.

Inconvénients :

The switch from SilverLight to HTML has been slow and each release has been somewhat buggy initially after upgrading.