SIMUL8

"Ease of use and WONDERFUL customer experience"

Commentaires: 10/10 - I would purchase again. I also took the training with customer service rep and that unlocked my use of the tool more than if I were to just buy and use without going.Both the reps are the two employees I interface with most and I can't say enough positive things about my experience as a customer and user. They already had the sale, they didn't need to keep helping me but I feel their attitude is for the product to truly help my decision making.

Avantages: Product is easy to use but the absolute BEST feature is the support. I can shoot an email with a question and get a very helpful response in under a day or, even better, I have emailed them my file and had support respond with where my error was. I wish I could give them 6/5 stars in this category.

Inconvénients: In today's world we are spoiled with things like the iPhone "just working" and there are a few features that require some extra clicks when trying to make changes. Also could have more "flashy" charts/features but I just export the data to excel when needed to make these.

"Easy way of simulation"

Commentaires: My overall experience is very good, and is important to note that there is a free license for students which is an amazing opportunity.

Avantages: Simul8 is very easy and intuitive to implement my system and convert in a simulation, based on LCD´s and the final DCA. All the work items are easy to introduce and connect between them, which saves a lot of time and reduce the probability of errors.

Inconvénients: The Simul8 is amazing but still can improve regarding the graphics. In fact, still use pixels items which reduced the probability to present a Simul8 system during a pitch or professional report.

"Assessment"

Commentaires: My initial 6 months with using and learning the software has been nothing short of exceptional!
The customer support and development team have been incredibly helpful, skilled, and overly available to assist me during my initial learning phase.

Avantages: Ease of use
Sophisticating modeling potential
Training resources
Sample models
1:1 Model development with knowledgeable developers

Inconvénients: More updated standard graphics related to my industry - healthcare

"Great support staff. But poor documentation."

Avantages: I value the availability of the support chat function. The support staff are very forthcoming and helpful.

Inconvénients: I need to use the visual logic functionality for most of my modelling. But the documentation for this is lacking. Comprehensive documentation, tutorials and documented examples would improve the experience significantly.
The VL interface is also quite frustrating as compared to normal programming languages. Finding commands is difficult, and the use of the interface is not intuitive.

"Excellent for teaching my manufacturing management class"

Commentaires: Excellent. The representatives we have dealt with from Simul8 have been fantastic assets. They have been so so helpful supporting both staff and students in our use of the software.

Avantages: Simul8 has been easy to learn for my students, and the support on offer from their customer service team through supporting delivery of a lecture and the Simul8 academy has been very helpful to them all. We have been able to design an assignment focussed around the software, which students have thoroughly enjoyed and felt it gave them real life practical skills using simulation software.

Inconvénients: In all honesty, there is nothing I can think of. It is easy to learn, a user friendly interface, provides us with the reports and outcomes we need for our class!