SIMUL8

Ease of use and WONDERFUL customer experience

Commentaires : 10/10 - I would purchase again. I also took the training with customer service rep and that unlocked my use of the tool more than if I were to just buy and use without going.Both the reps are the two employees I interface with most and I can't say enough positive things about my experience as a customer and user. They already had the sale, they didn't need to keep helping me but I feel their attitude is for the product to truly help my decision making.

Avantages :

Product is easy to use but the absolute BEST feature is the support. I can shoot an email with a question and get a very helpful response in under a day or, even better, I have emailed them my file and had support respond with where my error was. I wish I could give them 6/5 stars in this category.

Inconvénients :

In today's world we are spoiled with things like the iPhone "just working" and there are a few features that require some extra clicks when trying to make changes. Also could have more "flashy" charts/features but I just export the data to excel when needed to make these.

Versatile software for trialing and optimization healthcare processes

Commentaires : We have been able to model several different clinical scenarios in our facility: post-acute care units, outpatient clinic patient flows, and vaccination clinics. We have also been able to optimize schedules to best meet demand by using the OptQuest interface. Building these processes in Simul8 and testing different configurations has saved us many weeks of PDSA trial-and-error testing in the real unit, allowing us to move much more quickly to ideal improvements. This has made our patient experience more pleasant and allowed our staff to focus more on patient care delivery.

Avantages :

Building process flows, decision points, distributions, and timings is intuitive. Data visualization tools allow you to see an analyze input and output variables and make reasoned conclusions. Integration with OptQuest can find ideal solutions, saving a lot of trial and error guesswork.

Inconvénients :

Some of the more advanced features require specific coding syntax that takes time to learn. However, once you get the syntax down, it's powerful. It just takes a little time to get over the learning curve.

SIMUL8–A must have tool

Commentaires : We use Simul8 to solve complex problems for our clients in healthcare, manufacturing and service industry.

Avantages :

It’s easy to use. Everything about the software is excellent. Each year there are awesome updates to the software, adding new features to put the power of simulation in the hands of users.

Inconvénients :

There is nothing l do not like about the software.

Great support staff. But poor documentation.

Avantages :

I value the availability of the support chat function. The support staff are very forthcoming and helpful.

Inconvénients :

I need to use the visual logic functionality for most of my modelling. But the documentation for this is lacking. Comprehensive documentation, tutorials and documented examples would improve the experience significantly. The VL interface is also quite frustrating as compared to normal programming languages. Finding commands is difficult, and the use of the interface is not intuitive.

Simul8 Review

Avantages :

Initially, the product wasn't easy to use, as the variety of features made it hard to remember what each feature could do. However, as I gained in familiarity, the software become really easy to use and navigate around. The varied features allowed discrete event simulation modelling to be done with ease, and include significant levels of detail. The ability to record/ store results in simul8, at a very granular level, and then export them to Excel made the analysis of the model thorough and comprehensive.

Inconvénients :

Lack of available examples of Visual Logic coding online made it hard for me to do my work. I had to use simul8 support, which were very helpful. However, if more information was available online, I think this would benefit the wider community, and release strain on simul8 support.