Pour qui ?

Centres de loisirs familiaux, Parcs trampolines, Parcs aquatiques, Parcs d'attractions, Musées, Centres d'aventure, Centres de patinoire, Parcs et Départements Rec

Notes moyennes

3 avis
  • Note globale 3.3/5
  • Facilité d'utilisation 3/5
  • Service client 5/5
  • Fonctionnalités 2.7/5
  • Rapport qualité-prix 3/5

Informations sur le produit

  • À partir de 5 000,00 $US/unique
  • Version gratuite Non
  • Essai gratuit Non
  • Déploiement Installation (Windows)
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Service de support permanent (réponse directe)
    Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • CenterEdge Software
  • http://www.centeredgesoftware.com
  • Fondé en 2004

En savoir plus sur CenterEdge Advantage

CenterEdge Advantage est un logiciel sophistiqué, mais facile à utiliser créé spécifiquement pour le secteur du divertissement. Advantage offre billetterie, point de vente, réservations de groupe et d'anniversaire, adhésion, vente et réservation en ligne, gestion des remboursements, arcades sans argent, guichet, renonciations intégrées, analyse avancée et bien plus encore. Les solutions spécifiques sont personnalisables pour les besoins uniques de votre installation. Veuillez visiter le site web pour plus d'informations.

CenterEdge Advantage - Fonctionnalités

  • Caisse pour détaillant
  • Caisse pour restaurants
  • Carte de fidélité
  • Emplacements multiples
  • Gestion des cartes cadeaux
  • Gestion des commissions
  • Gestion des remises
  • Gestion des retours
  • Intégration e-commerce
  • Lecture de codes-barres
  • Profils de compte client
  • Signature électronique

Avis les plus utiles sur CenterEdge Advantage

CenterEdge - Easy for employees

Publié le 18/10/2018
Utilisateur vérifié
Cashier
Divertissement, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
5/5
Facilité d'utilisation
4/5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: As a former employee at Launch Trampoline Park that used CenterEdge, it was a great software for us employees. It was very simple to use and one day of training would be enough. Easy to sell tickets but also have a event planner system that made it simple and easy to book birthday parties.

Inconvénients: Some times it was a little limited and would freeze which became frustrating.

More competition is needed for CenterEdge to "step up their game."

Publié le 12/12/2019
Daniel R.
Manager
Divertissement, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
3/5
Facilité d'utilisation
3/5
Fonctionnalités
5/5
Support client
3/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall it does what it is supposed to do. The CRM and sales reporting needs a huge overhaul.
It would be great if the CenterEdge staff worked more closely with Park Operations (actually worked at a 'fun center' for a month).

Avantages: It is geared toward "fun centers" and the Point of Sale connects sales with Capacity logistics and the Customer Database pretty well.

Inconvénients: Another reviewer, [SENSITIVE CONTENT HIDDEN], left some very detailed concerns. I agree with just about all of that. On the Reporting side, I often have some requests that require their developers to look into/build into a future update.
For example, it shouldn't be hard to find answers to: "How many customers used X pass this week?" "How many customers this week we're new?" "How many customers this week were returning customers?"

Only good for restaurants NOT good for group business

Publié le 21/01/2019
Christina (.
Sales and Marketing Manager
Divertissement, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
2/5
Note globale
1/5
Facilité d'utilisation
1/5
Fonctionnalités
5/5
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: The support staff is easily accessible, but the software itself is not at a usable point.

Avantages: I don't have many pros because this software from a group sales and event stand point is awful!!
Pros that I have encountered:
--interface for the restaurant allows for easier menu changes
--add-ons for parties are easy to add into packages before and during event
--email template features make personalizing emails convenient when sending follow-ups
--splitting tips is convenient
--adding discounts to events after they are set-up initially is convenient

Inconvénients: Not sure why this company has launched this software for group business. They have either NEVER worked with groups and parties or they just don't care that the staff does not have the tools needed.
--No reservation list that is easily accessible, only available if you run a report that would only be a snapshot of that moment.
--Most fun centers are busiest on the weekends yet the calendar view has Saturday and Sunday much smaller that the other days of the week
--Nothing that shows the difference between reservations with deposits or without on the calendar view
--Nothing that shows when the group has been confirmed from the calendar view
--The calendar view is a HORRIBLE way to do group business.
--On the reservation email, there is not a way to add the details of their event such as the package details
--adding the birthday child requiring the actual birthday to determine age is HARD because if the party is before the actual birthday the age is different than what they are celebrating
--requiring the last name of children is uncomfortable due to so many divorced parents that have remarried. Should have the option to add but NOT required. Guess the developers all all perfect families that have never divorced and had parents that remarried.
The scheduling module don't allow for the employees to receive an email of their weekly schedule.
No way to send an email to entire staff to alert them of company information

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