CenterEdge Advantage

par CenterEdge Software

Qui utilise CenterEdge Advantage ?

Centres de loisirs familiaux, Parcs trampolines, Parcs aquatiques, Parcs d'attractions, Musées, Centres d'aventure, Centres de patinoire, Parcs et Départements Rec

Description de CenterEdge Advantage

CenterEdge Advantage est un logiciel sophistiqué, mais facile à utiliser créé spécifiquement pour le secteur du divertissement. Advantage offre billetterie, point de vente, réservations de groupe et d'anniversaire, adhésion, vente et réservation en ligne, gestion des remboursements, arcades sans argent, guichet, renonciations intégrées, analyse avancée et bien plus encore. Les solutions spécifiques sont personnalisables pour les besoins uniques de votre installation. Veuillez visiter le site web pour plus d'informations.

Informations sur CenterEdge Advantage

CenterEdge Software

http://www.centeredgesoftware.com

Fondé en 2004

Prix de CenterEdge Advantage

CenterEdge Advantage n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. La version payante de CenterEdge Advantage est disponible à partir de 5 000,00 $US/unique.

À partir de

5 000,00 $US/unique

Version gratuite

Non

Essai gratuit

Non

Déploiement

Installation (Windows)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

CenterEdge Advantage - Fonctionnalités

Logiciels de caisse
Caisse pour détaillant
Caisse pour restaurants
Carte de fidélité
Emplacements multiples
Gestion des cartes cadeaux
Gestion des commissions
Gestion des remises
Gestion des retours
Intégration e-commerce
Lecture de codes-barres
Profils de compte client
Signature électronique

Avis sur CenterEdge Advantage

Afficher 3 avis sur 3

Note globale
3,3/5
Facilité d'utilisation
3/5
Service client
5/5
Fonctionnalités
2,7/5
Rapport qualité-prix
3/5
Utilisateur vérifié
Cashier
Divertissement, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 18/10/2018

"CenterEdge - Easy for employees"

Avantages: As a former employee at Launch Trampoline Park that used CenterEdge, it was a great software for us employees. It was very simple to use and one day of training would be enough. Easy to sell tickets but also have a event planner system that made it simple and easy to book birthday parties.

Inconvénients: Some times it was a little limited and would freeze which became frustrating.

  • Provenance de l'utilisateur 
  • Publié le 18/10/2018
Daniel R.
Manager
Divertissement, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    5/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    6/10
  • Provenance de l'utilisateur 
  • Publié le 12/12/2019

"More competition is needed for CenterEdge to "step up their game.""

Commentaires: Overall it does what it is supposed to do. The CRM and sales reporting needs a huge overhaul.
It would be great if the CenterEdge staff worked more closely with Park Operations (actually worked at a 'fun center' for a month).

Avantages: It is geared toward "fun centers" and the Point of Sale connects sales with Capacity logistics and the Customer Database pretty well.

Inconvénients: Another reviewer, [SENSITIVE CONTENT HIDDEN], left some very detailed concerns. I agree with just about all of that. On the Reporting side, I often have some requests that require their developers to look into/build into a future update.
For example, it shouldn't be hard to find answers to: "How many customers used X pass this week?" "How many customers this week we're new?" "How many customers this week were returning customers?"

  • Provenance de l'utilisateur 
  • Publié le 12/12/2019
Christina (.
Sales and Marketing Manager
Divertissement, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    2/5
  • Facilité d'utilisation
    1/5
  • Fonctionnalités
    1/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    1/10
  • Provenance de l'utilisateur 
  • Publié le 21/01/2019

"Only good for restaurants NOT good for group business"

Commentaires: The support staff is easily accessible, but the software itself is not at a usable point.

Avantages: I don't have many pros because this software from a group sales and event stand point is awful!!
Pros that I have encountered:
--interface for the restaurant allows for easier menu changes
--add-ons for parties are easy to add into packages before and during event
--email template features make personalizing emails convenient when sending follow-ups
--splitting tips is convenient
--adding discounts to events after they are set-up initially is convenient

Inconvénients: Not sure why this company has launched this software for group business. They have either NEVER worked with groups and parties or they just don't care that the staff does not have the tools needed.
--No reservation list that is easily accessible, only available if you run a report that would only be a snapshot of that moment.
--Most fun centers are busiest on the weekends yet the calendar view has Saturday and Sunday much smaller that the other days of the week
--Nothing that shows the difference between reservations with deposits or without on the calendar view
--Nothing that shows when the group has been confirmed from the calendar view
--The calendar view is a HORRIBLE way to do group business.
--On the reservation email, there is not a way to add the details of their event such as the package details
--adding the birthday child requiring the actual birthday to determine age is HARD because if the party is before the actual birthday the age is different than what they are celebrating
--requiring the last name of children is uncomfortable due to so many divorced parents that have remarried. Should have the option to add but NOT required. Guess the developers all all perfect families that have never divorced and had parents that remarried.
The scheduling module don't allow for the employees to receive an email of their weekly schedule.
No way to send an email to entire staff to alert them of company information

  • Provenance de l'utilisateur 
  • Publié le 21/01/2019