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Qualaroo
Description de Qualaroo
Qualaroo est une plateforme d'enquête avancée basée sur SaaS qui facilite la création d'enquêtes hautement ciblées sur plusieurs canaux. Créez des enquêtes en quelques minutes pour mesurer les indicateurs CX (Customer Experience), recueillir les opinions des clients et générer des leads. La plateforme regorge de fonctionnalités telles que la prise en charge multilingue, les options de ciblage, les modèles prédéfinis, le skip-logic, la personnalisation de la conception, etc., afin que vous puissiez personnaliser vos enquêtes pour augmenter le taux de réponse et l'engagement des utilisateurs.
Qui utilise Qualaroo ?
Les négociants, entrepreneurs, concepteurs de sites web, développeurs, etc.
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Honest Qualaroo Review
Commentaires : I discovered more user persona using Qualaroo which I never thought of. It is an elite marketing tool for gathering clients feedback really fast.
Avantages :
Qualaroo allows me to analyze and understand consumer insight without neccessarly hiring a marketing savvy. I Collects consumer insight by targeting specific clients groups which guarantees clients satisfaction.
Inconvénients :
The visuals on the dashboard should be worked on.
Réponse de l'équipe de ProProfs
il y a 3 ans
Thanks for sharing your review on Qualaroo
Great templates to survey customers from the get-go.
Commentaires : My overall experience was very positive since the tool performed exceptionally and fetched better results than expected.
Avantages :
With the Nudge feature, it was easy to survey customers while they are performing an action to get precise feedback. Since customers do not have to perform extra steps to fill out a survey, the response rate was positively unexpected. We also avidly used advanced targeting to get as much relevant information from customers as possible.
Inconvénients :
I tried the trial version before but it only offered the most-basic functionalities. I wish they will add more features to the trial version
Réponse de l'équipe de ProProfs
il y a 3 ans
Thanks for sharing your views on Qualaroo.
Decent user and customer feedback tool
Commentaires : Qualaroo is a great tool for data collection. You can collect feedback in multiple ways from website visitors and customers. If you are looking for an advanced survey tool, this is your best bet.
Avantages :
Qualaroo is a customer feedback tool that lets you collect feedback from customers and visitors in real-time with ease. I love their IBM Watson feature that lets you analyze feedback automatically. It is very handy when it comes to analyzing lengthy feedback and comments and make sense of them. Cookie targeting along with geo and event targeting lets you collect feedback from the right people at the right time. This feature helped us a lot in getting feedback from website visitors from a specific state in the US. You can use it generate leads too and then you can transfer these lead to your email marketing tool via integration.
Inconvénients :
1. It is expensive. Definitely not for small businesses. 2. It isn't easy to use, as such. You'd need to learn how to use it. 3. The design and features need update especially reporting section.
Great product for multi-channel surveys
Commentaires : The tool has helped us instantly set up survey campaigns on our mobile apps and website to collect feedback from users. It has helped us assess both channels' performance, find UX issues, and optimize them. The sentiment analysis feature makes it easy to dig through the survey responses so we can act on feedback quickly.
Avantages :
Supports surveys on our iOS app, android app, and website so we don't have to use multiple tools. Dedicated survey templates to create surveys like NPS, CSAT, and others in minutes. Provides in-built sentiment analysis and text analytics tools to categorize the feedback automatically. It saves hours of manual work.
Inconvénients :
We cannot create in-depth custom dashboards and charts.
Best alternative in VOC softwares
Commentaires : I've used the NPS score and CRO solution to improve my ecommerce clients' revenue and get quality insights which I wasn't able to get using other tools like Hotjar. The interface us oretty straight forward and really easy to set-up, so I was able to configure it in a morning.
Avantages :
Most of all, I've used the NPS score and the ecommerce CRO solutions. It's really easy to set-up compared to other tools and you don't need any programming skills
Inconvénients :
Some pricing tiers are a little bit high for my main market (Spain)
