15 ans à aider les entreprises françaises
à choisir le meilleur logiciel
Lodgix
Description de Lodgix
Version d'essai gratuite de 30 jours, sans aucune carte de crédit requise. Installation/support gratuit. Aucun contrat. Tarification mensuelle forfaitaire. Intégré à authorize.net et stripe.com. Plug-in WordPress et API. Intégré à Airbnb, HomeAway Book it Now/Instant Book, Flipkey, Facebook, Booking.com et Expedia. Comprend également les signatures électroniques, la génération de code de verrouillage de porte, les bons de travail, l'assurance voyage, la protection contre les dommages et l'intégration MailChimp. Des portails pour propriétaires et employés avec des déclarations et un accès restreint sont également disponibles.
Qui utilise Lodgix ?
Lodgix sert le marché des gestionnaires et propriétaires de location de vacances qui recherchent un produit de haute qualité à un prix raisonnable tout en bénéficiant d'un service client de premier ordre. Un logiciel qui tient ses promesses.
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Lodgix
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Avis sur Lodgix
Ease of use for Lodgix is exceptional
Commentaires : I love that this software functions with all my accounts...Airbnb, VRBO, HomeAway, our own Web site & Social Media such as Facebook & Instagram
Avantages :
We are homeowners who chose to turn our home into a vacation rental and needed software to back that up. Over the last 3 years we have found Lodgix to support that decision 100%. If I come across something I can't figure out myself their customer service is right there to help. I think you will enjoy your purchase as much as we have.
Inconvénients :
Like everything this software sometimes has a different language to discribe the function than I would. So trying to look it up in the manual is hard. But the customer service comes into play here and I have always gotten my answer.
Alternatives envisagées précédemment :
Ticks ALL the boxes!
Commentaires : From the beginning, these guys have been super helpful. The software is really easy. The pricing is very reasonable, with the option to have add ons at additional cost. There have not been any glitches over the years, the system has never 'gone down' and business has grown because of Lodgix.
Avantages :
Ease of use. We very quickly could load up our multiple properties and get the business up and running and fully operational very quickly, when we changed over from our last PMS. The software works equally well for Australian businesses, even though the company is US based My staff find it easy to navigate and training has been no problem with the Tutorial Manual that is provided. I love that the guys are constantly improving things, and nothing is static. There is always great changes that are taking place. We opened up second business and automatically went to Lodgix for our PMS. There was no need to shop around, I couldnt be happier with the product we have. Totally love that the guys always respond to any questions we have. Even though we have a time delay of 12 hours difference, I have often had replies out of business hours from them. I sincerely thank them for their customer support. It is always clear, concise and helpful.
Inconvénients :
I would dearly love it if a guest could do a property search, enter date parameters, and all available holiday homes with a total price could be visible. I do believe however that is something that the guys are working on. So that is fantastic. Not having this function has in no way impeded our bookings, with almost 70% of our bookings coming directly through Lodgix!!
Alternatives envisagées précédemment :
used lodgix awhile ago, hopefully they've changed for the better since then.
Commentaires : It looked like it had more functions for the price but I ended up switching to another software eventually.
Avantages :
The interface was pretty user friendly and it saved me time on responding to inquiries. Connected to many listing channels but some of them were more integrated than others.
Inconvénients :
The customer service team wasn't very helpful and took forever to get onboard. They were supposed to do all the data transferring for me but I ended up having to do a lot of it manually.
Réponse de l'équipe de Lodgix.com
il y a 4 ans
It's important to note, that Capterra appears to allow anonymous reviews. Capterra does ZERO screening of these reviews for authenticity. In this particular instance, I believe the reviewer may have confused Lodgix with Lodgify as this statement: "They were supposed to do all the data transferring for me." ...would have never occurred on Lodgix because we don't help with data transfer at all. We provide some tools (csv importing, ical importing, ical to invoice tools, etc..) but have never and will never manually aid in moving data. We can provide all kids of suggestions on how to make the process easier, etc.. But we can't physically do any of it for you. You see this time and time again these aggregation sites like Capterra. Very very poor quality control.
Alternatives envisagées précédemment :
So glad we found Lodgix
Commentaires : Lodgix has allowed us to run our accommodation business much more easily and at a lower cost than before leaving us with more time and money to spend on our personal life. It does everything we want in a hospitality software package including synching calendars with different online booking sites, our own booking button on our website and more.
Avantages :
I love that it is so easy to set up a new booking and organise payment when a booking comes through to us direct. I also love the automatic emails we have set up for guests before and after their stay. The customer service from Lodgix has always been prompt and helpful. We can also run lots of reports and the one I love the most is where I can compare this year’s revenue with last year’s.
Inconvénients :
I’d like to be able to maybe format the emails a bit differently but they are more than adequate and I wouldn’t want the very reasonable fees to go up.
Alternatives envisagées précédemment :
Think about switching
Commentaires : Lodgix is an outstanding product for small to medium, hotel and property management users. Prior to switching to Lodgix I had two pressing objectives. Firstly, our older system had issues with credit card storage compliance (PCI). Lodgix solved this issue easily and this annual burden (PCI compliance) is a thing of the past. Secondly, we had developed our old system over many years to meet our needs, but we were seriously behind in our ease of getting inventory out to sales channels. Again, Lodgix solves this easily and inventory is synced without the worry of overbookings. Thank you Lodgix!!
Avantages :
Easy to use, can be used remotely outside the work location, good access to sales channels, comprehensive reporting options, great credit card payment options with Stripe link.
Inconvénients :
Lodgix is a wonderful out to the box solution. I have some improvements that would help our business and while Lodgix is responsive to my needs they have their own priorities for improvements.
