Description de Phorest

>>> Un LOGICIEL TOUT-EN-UN HAUT DE GAMME POUR LES INSTITUTS DE BEAUTÉ DE TROIS EMPLOYÉS OU PLUS <<<
Le logiciel primé Phorest fournit tout ce dont vous avez besoin pour fidéliser vos clients, les inciter à dépenser davantage et générer des promotions/recommandations, y compris pour le marketing mobile et par e-mail. De plus, le logiciel inclut des applications personnalisées et un programme de fidélité (TreatCard), des messages automatiques aux clients qui risquent de ne plus revenir ainsi que des avis Google, Yelp et Facebook. En outre, ce logiciel vous permet de gérer facilement les rendez-vous, les stocks, le personnel et inclut également une suite de rapports sur tous les domaines de votre salon.

Qui utilise Phorest ?

Le logiciel pour instituts de beauté Phorest est destiné aux propriétaires d'instituts et de salons qui souhaitent créer des expériences client magiques pour les inciter à revenir et à dépenser plus. #letsgrow

Phorest Logiciel - 1 Phorest Logiciel - 2 Phorest Logiciel - 3 Phorest Logiciel - 4 Phorest Logiciel - 5

Phorest ne vous convainc pas tout à fait ?
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Avis sur Phorest

Note moyenne

Note globale
4,8
Facilité d'utilisation
4,7
Service client
4,8
Fonctionnalités
4,6
Rapport qualité-prix
4,5

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
87%
4
9%
3
3%
2
1%
1
1%
Omar
Omar
General Manager (Canada)
Utilisateur LinkedIn vérifié
Vente au détail, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Phorest is the best option on the market

5,0 il y a 4 ans

Commentaires : Our salon has 4 locations, and operate in two different provinces. With Phorest, we are able to track all 4 locations from anywhere we have the software installed. This allows our management team to make reports and help with any booking/sales issues our receptionists may have. We've found the marketing tools to be very helpful to send our clients promotions, and newsletters.

Avantages :

- Easy multi-location implementation and support. - Consistent updates that continue to improve the software. - Meets all of our booking and POS needs. - Includes an excellent built-in rewards/points system, that has customizable features. - Very comprehensive reports that make it easy to track the performance of the business, as well as, track the personal performance of each employee, allowing the management to set goals with employees and track their progress. - Online booking system works seamlessly with Phorest's application and works with our business website/facebook page. - Reasonable pricing.

Inconvénients :

- We wish the reviews could be listed directly as a Facebook review instead of something we have to post ourselves on our business page wall. - We also hope to see a better system for employee categories in the near future. If I want to change the price on one service an employee does, I have to create a new category for them specifically, and there is no way to copy and past the old category. It makes a 1 second change into a 15-20 minute ordeal.

Réponse de l'équipe de Phorest Salon Software

il y a 2 mois

Hi Omar, We are so happy to hear that you are enjoying the software and that it's helping you to market and grow your business. If you ever need any assistance with Phorest, please reach out to your dedicated Salon Success Manager to ensure you're getting the most out of all our amazing features.

Emma
Co owner (Irlande)
Logiciels
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Implementing Phorest has been an excellent experience , so motivating, engaging & professional

5,0 il y a 5 ans

Commentaires : Phorest provides everything you need for Cilent engagement and retention including email/SMS marketing; and a loyalty program via automated reach out to clients who are in danger of lapsing plus full social media integration. In addition, I can effortlessly manage appointments, stock, rosters plus get a suite of reports on all areas of my clinic

Avantages :

I had researched various clinic software , but Phorest to date has exceeded my expectations . To highlight my favourite feature ,the software simplifies Cilent engagement & retention , in a way clients feel valued & special - text emails etc . This automated reach out to Cilents is such a time saving feature. I do like the loyalty scheme feature this I feel will support further growth together with the intervertebral social media marketing . I like that the software has centralised stock ,staff Cilent and clinic management . The stock management feature is an excellent tool to save time in creating orders plus provides me with a suite of reports on all areas of your my clinic . The Phorest Go app is very useful & when I was setting up the Phorest team gave me lots of useful easy tips to ensure I receive and utilise all its key features . I starting the wonder how we managed before we installed Phorest !

Inconvénients :

One feature that is missing but I am aware it's a work in progress is Cilent consultation sheets , consent forms . & the storage of notes , Phorest is an excellent piece of soft ware but it does tend to be more salon orientated but I feel Phorest recognise the need to incorporate a support package more suitable to clinic . The training sessions I feel would be much more beneficial in smaller groups . With Phorest there does appear to be a lot of add ons to your original purchase price and monthly fee but hopefully as phorest's software encourages growth & Cilent retention these will be an investment .

Monique
Owner (É.-U.)
Rédaction et correction, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Poor customer care

3,0 il y a 4 ans

Commentaires : As of 2019 my experience is horrific. There is nothing I like about this software anymore. I would rather go back to salon iris. I just wish they were cloud base.

Avantages :

Client management Client connect Email marketing

Inconvénients :

US customer support is awful! Absolutely terrible. When they were in Ireland it was amazing. I can’t wait to leave as I have tried to communicate with their teams for months but still nothing has gotten better. Software doesn’t have you tube tutorials to help problem solve many features are not easy to find or use. When a client is a no show and you collect the deposit it goes to your billing and not to your bank account. That’s just ridiculous.

Kaitlin
Owner (É.-U.)
Services aux consommateurs, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Ehhhh

4,0 il y a 3 mois

Avantages :

Wonderful if you have multiple locations. Constantly getting updated, and can be used on multiple platforms!

Inconvénients :

The marketing is inferior, difficult to share reviews, difficult to modify existing prices and services

Belinda
Hair Stylist (Australie)
Services aux consommateurs, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Very Happy

5,0 l’année dernière

Commentaires : I am very happy to have signed up to Phorest. The members of the Phorest Team I have dealt with over the phone have been extremely helpful and respectful of my needs with my business and I think the Software itself is fantastic. Would definitely recommend.

Avantages :

I own a small salon with myself as the only staff member so I use Phorest in the capacity that I require. It is super easy to navigate...has many many features that work around your business and it seems that everything to grow and support your business is covered by clicks of a button. The fact that you can so easily personalise your settings/marketing tools in the Phorest program to me is very much a standout feature.

Inconvénients :

I really like this software and it's features.

Réponse de l'équipe de Phorest Salon Software

il y a 2 mois

Hi Belinda, We are so happy to hear that you are enjoying the software and that it's helping you to market and grow your business. If you ever need any assistance with Phorest, please reach out to your dedicated Salon Success Manager to ensure you're getting the most out of all our amazing features.