CareCloud

CareCloud

par CareCloud

Qui utilise CareCloud ?

Les cabinets médicaux de toutes tailles cherchant à améliorer leur productivité, leur rentabilité et la qualité des soins aux patients. La clientèle de l'éditeur comprend des milliers de fournisseurs présents dans 48 États américains et répartis dans plus de 50 spécialités.

Description de CareCloud

CareCloud Central est un système de gestion de cabinet sur le cloud composé d'une suite complète d'applications d'administration et de facturation qui aident les cabinets à accroître leur efficacité et à augmenter leurs revenus. Son intégration transparente aux fiches médicales, aux dossier médicaux partagés et à la communauté de docteurs ainsi qu'au portail patient de l'éditeur permet aux cabinets d'atteindre un niveau d'efficacité encore plus élevé.

Informations sur CareCloud

CareCloud

http://www.carecloud.com/

Fondé en 2009

Prix de CareCloud

CareCloud n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. Voir plus d'informations concernant le prix de CareCloud ci-dessous.

Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Formation

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

CareCloud - Fonctionnalités

Logiciels de communication avec les patients
Accès mobile
Autogestion
Collaboration
Dossier de santé personnel
Information aux patients
Messagerie
Planification des rendez-vous
Planification des soins
Portail des patients
Suivi de la progression
Certifié ONC-ATCB
Graphiques
Planification des rendez-vous
Portail libre-service
Prescription électronique
Reconnaissance de l'écriture manuscrite
Reconnaissance vocale
Suivi de la conformité
Utilisation significative certifiée
Avis de versement
Clôture de réclamations
Devis
Gestion de cabinet
Gestion des demandes de paiement
Gestion des réclamations
Historique des factures
Saisie de codes et de frais
Suivi de la conformité
Tableau de bord personnalisable
Vérification des assurances
Gestion des admissions
Gestion des autorisations de sortie
Gestion des flux de patients
Gestion des lits
Géolocalisation des patients
Rapports d'historique
Rapports en temps réel
Suivi des patients
Suivi du temps d'attente
Conforme HIPAA
Dossier médical informatisé et partagé
Dossiers patients
Facturation des patients
Gestion des réclamations
Gestion des stocks
Inscription de patients
Planification des médecins
Planification des patients
Portail des patients
Prescription électronique
Prise en charge de plusieurs bureaux
Prise en charge de plusieurs médecins
Vérification de l'admissibilité à l'assurance
Emplacements multiples
Facturation
Fonction de glisser-déposer
Gestion des dossiers patients
Gestion des enseignants et du personnel scolaire
Gestion des médecins
Gestion des non-présentations
Planification des gardes
Planification des rendez-vous
Portail libre-service
Rendez-vous récurrents

Avis sur CareCloud

Afficher 5 avis sur 288

Note globale
4.1/5
Facilité d'utilisation
4.1/5
Service client
4/5
Fonctionnalités
4/5
Rapport qualité-prix
3.8/5

Seamless workflow and great support

Publié le 22/04/2016
Laura M.
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
Source : GetApp
5/5
Note globale
5/5
Facilité d'utilisation
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix

Commentaires: CareCloud’s intuitive design has made our office workflow seamless. The interface is very easy to use and our staff is very easily trained on new functionality. CareCloud is always working to improve the product and frequent updates are available for free to help users better navigate the system. The concierge service has been very helpful to us as a new practice. Having a case manager who is just a phone call or email away helps us solve any questions or problems quickly.

Avantages: Great desing, seamless workflow, clean billing software, denials worked correctly, personal service with the concierge team

Inconvénients: Previously there was a delay in working denials but this has improved greatly over the past 6 months.

CareCloud review

Publié le 23/05/2019
Renee A.
Practice Administrator
Cabinets médicaux, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Source : SoftwareAdvice
5/5
Note globale
5/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: The customer service at CareCloud is exceptional!!!!! Anytime we've called they have always been pleasant, helpful and usually are able to solve our issues.

Avantages: The billing and collections modules have increased our revenue. With the two modules we can immediately see if a claim has errors. Our old EMR system took weeks for us to receive a denied claim. The Appointment module is easy to use.
When we first started with CareCloud in 2014 the Prescription module was easy and quick to use. The main reasons we selected CareCloud was because of the Billing, Collections and Prescription modules.
We are extremely happy with the reporting module. We are able to get so much more information from the system than with our prior EMR.

Inconvénients: I wish the system would alert you if you scheduled a physical to early (less than 366 days).
The recent upgrades to the prescription module has made it harder to use. With these changes now there is more room for errors to be made when selecting the medications. It takes us twice as long to fill prescriptions with having to search for the correct medication from the lists.

Practice Management System Partnership

Publié le 06/11/2019
Sheila S.
Practice Manager
Cabinets médicaux, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Source : SoftwareAdvice
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We have used Care Cloud since 2010 and a lot of improvements since then. My staff and I have loved to use
this system since day 1. We never thought to try another system all these years.

Avantages: it is most user friendly system I have worked with in over 30 years. The notes module and reporting are awesome ...

Inconvénients: maybe Charts and some of the analytics are not what I would like

Worst choice since starting my own medical practice; I turned away from Carecloud after 2 months of

Publié le 18/11/2016
Ann K.
owner
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
1/5
Note globale
1/5
Facilité d'utilisation
1/5
Fonctionnalités
1/5
Support client
1/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I am a solo practitioner in internal medicine. I used Athenahealth before Carecloud due to college's recommendation. But the feels for non closed loop orders were getting expensive so I looks for a program that won't charge me a dollar for each prescription. I was interested in Carecloud due to their App settings and made it look easy to document/chart.
I should have known when they were trying to get me to sign their contract that I was in for a big diasppointment. They, the sales rep gave me a deadline to sign the contract with appealing price if I sign before the timeline. He got me on the phone with the big boss, also the same thing,' its the lowest price so sign now', like a used car dealer to seal a deal. I was a fool, $36,000 lost due to my stupid action signing that day. I will regret for the rest of my life. After 1 month of use, I knew this isnt what I wanted to uses going forward. I plan to make a youtube video showing how slow Carecloud is. Whenever patient calls for appointment or refill, it takes long time to pull up their charts and all patients complain ' why does it take so long to pull up my chart?' and we say it's our carecloud program... But that's just the tip of the iceburg. Here are the reasons I gave them for terminating with them.
1 - Promise to incorporate clients' suggestion for improvement to their platform is an empty promise. We have offered them pages upon pages of suggestions, of which exactly NONE have been incorporated in their promise of "updates" every 3 weeks. When challenged on this, the company brushed us off, saying "do you know how many providers we take care of?" Pretty clear that we, as a individual client, are not important. 2 - It may look organized but when actually using it, it forces you to move back and forth all day long between different organizational icons. Even the simplest task of ordering a patient's lab requires at least 5 minutes. It is the farthest from "user-friendly" that we can imagine!! 3 - By definition, an EMR is an ELECTRONIC medical record. Despite this, any documents that require the provider to initial or sign (all home health documentations, labs to be reviewed, etc.) need to be printed, then hand signed, then re-scanned into the computer. Be prepared to have your support staff spend an extra-ordinary amount of time managing this challenge. Again, our practice has asked CareCloud to address this concern several times without any indication that they will actually become a

Avantages: initial look of it, looks different, but it is an illusion to believe that you will be better organized provider/front desk/reception with the App functionality.

Inconvénients: cons: Slow, breaks down.
Slow and shuts down.
Jumping from app to app to just to see patient's insurance information, up coming appointment, and to see EOB, that is not allowed in carecloud. You have to download CMS program to see EOB.
When claim has issues, it can sit in an app and none of your manager or carecloud will let you know that there is problem in you A/R, help you to solve problems. You are on your own. I almost went broke due to using their concierge service. No money was coming in.... Be prepared to get a loan or go broke with their billing services.

Great Product!

Publié le 20/11/2019
Jenah H.
Manager
Psychologie, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Source : SoftwareAdvice
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
3/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: This software looks like an iPhone. It is very user friendly to every employee. Basic features do not require much training.

Inconvénients: Customer service is not great! You are assigned a "support representative", but they are not the first line for support.