ShopKeep

ShopKeep

par ShopKeep

Qui utilise ShopKeep ?

Tous les restaurants de détail, à service rapide, à service complet et les bars aux États-Unis.

Description de ShopKeep

Tout ShopKeep soutient des entreprises en croissance et indépendantes. ShopKeep, fondé par un propriétaire d'entreprise prospère, offre un système de point de vente iPad intuitif et sécurisé avec un logiciel de point de vente qui permet aux commerçants de gérer des entreprises plus intelligentes en optimisant le personnel, en régulant les stocks et en accédant aux rapports commerciaux et aux informations client, basé sur une plateforme. Avec plus de 23 000 clients, l'équipe de soins à la clientèle primée de ShopKeep est disponible 24h/24, 7j/7 et offre un soutien solide.

Informations sur ShopKeep

ShopKeep

https://www.shopkeep.com

Fondé en 2008

Prix de ShopKeep

ShopKeep est disponible en version gratuite et ne propose pas d'essai gratuit.

Version gratuite

Oui

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Formation

Formation en ligne en direct

Webinaires

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

ShopKeep - Fonctionnalités

Logiciels de caisse
Caisse pour détaillant
Caisse pour restaurants
Carte de fidélité
Emplacements multiples
Gestion des cartes cadeaux
Gestion des commissions
Gestion des remises
Gestion des retours
Intégration e-commerce
Lecture de codes-barres
Profils de compte client
Signature électronique
Autorisations d'accès utilisateur
Caisse pour bars
Caisse pour restaurants
Gestion des cartes cadeaux
Gestion des commissions
Gestion des prix
Gestion des remises
Gestion des stocks
Lecture de codes-barres
Suivi des retours
Suivi des ventes
Support de carte de fidélité
e-commerce
Gestion des cartes cadeaux
Gestion des commissions
Gestion des prix
Gestion des remises
Gestion des stocks
Lecture de codes-barres
Suivi des retours
Suivi des ventes
Support de carte de fidélité
e-commerce
Écran tactile
CRM
Carte de fidélité
Emplacements multiples
Gestion des bons de commande
Gestion des commandes
Gestion des commissions
Gestion des employés
Gestion des marchandises
Gestion des retours
Rapports et analyses
Vente par correspondance
e-commerce
e-mail marketing
Conformité PCI
Facturation
Facturation récurrente
Intégration des caisses
Intégration des services de traitement des paiements
Paiements en personne
Paiements mobiles
Portails de paiement multiples
Prévention des paiements frauduleux
Rapports et analyses
Signature électronique
Sécurité des données
Traitement de cryptomonnaies
Traitement des cartes de crédit et de débit
Traitement des paiements
Traitement des paiements ACH
Traitement des paiements en ligne
Analyse nutritionnelle
Calcul du coût de la main-d'œuvre
Coût des recettes
Gestion de la comptabilité
Gestion de la production
Gestion des clients
Gestion des recettes
Gestion des stocks
Gestion des ventes
Historique des ventes
Informations nutritionnelles et sur les ingrédients

Avis sur ShopKeep

Afficher 5 avis sur 669

Note globale
4,3/5
Facilité d'utilisation
4,4/5
Service client
4,2/5
Fonctionnalités
4/5
Rapport qualité-prix
4,1/5
Angie F.
Owner
Vente au détail, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 28/06/2019

"Puts Square to shame"

Commentaires: Anytime I have had any issue or problem, customer service has been the best in helping me work threw it (computer illiterate remember) plus they always have options for me to make changes that potentially make it easier on my end, or sometimes even cheaper.

Avantages: I like the fact that it is a lot more detailed in the inventory set up because it allows you to actually separate you retail store into sections where square did not allowing check out to be easier and faster if you are having issues with or do not use UPC/SCU coding. I also like the fact that you can enter your inventory purchases which automatically adds it to your inventory counts and then you can enter your payout/paying for such accounts

Inconvénients: The inventory entry durning initial setup. Because I am computer illiterate, I am still struggling to get it set up correctly and you do not have the option to go in and erase everything to start over.

  • Provenance de l'utilisateur 
  • Publié le 28/06/2019
Denise K.
Owner
Vente au détail, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 05/11/2019

"Review of ShopKeep"

Commentaires: I went from a complex system that I purchased for over $100,000 to ShopKeep. What a joy to have a system that is so easy to use and not time consuming to do the task at hand. Yet it provides so much information to know exactly where your company stands. Love everything about ShopKeep.

Avantages: My favorite thing about ShopKeep is That it can give you so much information about your numbers yet it is so easy to operate.

Inconvénients: I know this sounds crazy but I really don't have any negatives with this system.

  • Provenance de l'utilisateur 
  • Publié le 05/11/2019
Joseph I.
Owner
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 11/06/2020

"Great product"

Commentaires: Makes the business run quite smoothly. I thoroughly enjoy using this product.

Avantages: This software was very easy to set up, update and use. It continues to evolve to make operations glitch free. No manual is required.

Inconvénients: I do not have any negative comments about this software. I was surprised that I could set it up with little or no instructions.

  • Provenance de l'utilisateur 
  • Publié le 11/06/2020
Michelle T.
Owner
Vente au détail, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    2/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    1/5
  • Support client
    4/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    0/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 19/04/2020

"DO NOT PURCHASE THIS PRODUCT IF...."

Commentaires: Customer service has been helpful, as we are constantly "freezing" or losing connection (much much more than Quickbooks)!
I have considered NOT changing over to Shopkeep in my remaining locations (4 more). I wanted to change from Quickbooks as it was very costly and had to be paid all up front. I also wanted the ability to check product inventory from the Cloud, and from anywhere. This is very convenient, but the many, many downfalls are just not making up for it.
Maybe this system is not for someone who had changing product and a large line of SKU's. I'm not sure. They knew this when I purchased.
By the way, because they billed me last week for a whole year, the best they could do for COVID 19 and because ALL of our stores are closed, was credit me back ONE month of service. I'm tempted to do a charge-back on my cc.

Avantages: This was easy to install and easy to startup.

Inconvénients: It takes FOREVER to enter product. When you are entering product, you CANNOT look up the product by vendor item #. The only way to check to see if the product/item is already in the system is to type in the name of the vendor and scan for the item. Once you have started "inputting" your invoice/products, and you come across an item on the invoice which is NOT in the system, you cannot "add" the item on the fly. You have to start over again. It would be FANASTIC if, when entering received items, you could put the vendor's item number into the system for a search. NOT.
In addition, there is no "finalized" report or print out once you are done with the input from one of your vendors. You cannot "print" a copy of the invoice. You can only see the total and compare the total with your actual invoice to see if you "balance" and haven't missed any items. Once you "finalize" you can NEVER go back and look at this information again!
When printing labels for an order which comes in (sometimes, mine are $5k plus) you cannot print all labels at one time (like Quick Books POS). You have to go line by line and print each item's tags. In addition, I have tried over and over again to line up my printer, and I STILL have to adjust the labels after every item I print.
Finally, the labels are proprietary, which I did not know. They are EXPENSIVE. On the butterfly or jewelry labels, you cannot just print 1 or 3. You HAVE to waste labels by printing them 2 at a time, whether or not you need them.

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 19/04/2020
David G.
Director of Retail and Merchandise Operations
Sports, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 29/10/2019

"Good System For Smaller Minor League Sports Teams"

Commentaires: I have had a very good experience with ShopKeep. This is an easy to work with system both back and front of the house, that is moderately priced. If I ever needed to figure out how to pull a report a simple phone call or internet search solved the problem. I don't think that I have ever been on hold with their customer service, for more than a minute. My only real problem with SkopKeep is that you have to pay full price for a second register and then full price again for a 3rd register, and so on.

Avantages: Great back of the house inventory system.
Lots of viewable sales reports.
Easy to use and clean POS.
Dozens of Hot Keys available for POS
Immediate register updates and syncing with back of house.
Good customer support system

Inconvénients: In order to get multiple POS registers, you have to pay full price for a whole new system. Meaning that you are paying the same amount for an extra register, that you would be paying for a single register plus your entire back of house inventory system. I would be willing to pay a little extra for multiple registers, but not the same amount for a whole new system. In order to pull an inventory report, you have to export to excel. Would be much easier if you could pull an inventory report based on Department or Category.

  • Provenance de l'utilisateur 
  • Publié le 29/10/2019