Vtiger CRM

Un logiciel saas puisant mais pas adapté à tous les besoins

Avantages :

Nous utilisons en interne la solution pour la création de devis, bon de commande, facture, gestion fournisseur. C'est un logiciel très puissant et paramétrable (via développement informatique). Elle nous permet également de gérer la production de produit matériel et logiciel. L'outil de création de rapport est super intéressante et permet d'étudier des données

Inconvénients :

Pas de gestion de stock Besoin de beaucoup d'investissement en développement pour obtenir une version customisé adapté au besoin

CRM pour entreprise PME

Commentaires : Une bonne expérience générale pour la gestion des contacts

Avantages :

La gestion simplifiée de tous nos contacts dans un seul outils : prospects, contacts m, affaires...

Inconvénients :

Le manque de flexibilité des fonctionnalités

Easy to use and customizable

Commentaires : I have all the clients info in vtiger but the more important info that I save are quotes and invoices, when I want to plan some strategy I just have to prepare some reports form the tool so I know how was the interaction with a specific client the last quarter.

Avantages :

Its really easy to use and there are many options to customize the user experience

Inconvénients :

As a CRM I would like more tools to show some specific info to my clients but in this field they are very limited

Vtiger CRM vs Competition

Commentaires : overall, it's been great! The biggest bang for the buck for sure. It's still expensive but you get what you pay for and I highly recommend it.

Avantages :

The best thing I liked about this software was the ability to do sales, marketing and support all in one program. Our sales team is able to track opportunities and view sales funnel reports. The marketing team is able to email and tag the contacts to specific target audiences. The support team is able to use a ticket system in order to keep all projects and assistance notes in one place.

Inconvénients :

There are certain areas where you have to click here and there just to reroute you back to where you were. Like going from an opportunity to quotes and if you want to add notes, you have to go back to the opportunity and them go to your comments. Also the enterprise search tab doesn't always find everything you're looking for so you have to specifically go to contacts or organizations to find them.

Vtiger CRM: My Personal Review

Commentaires : Overall, I would recommend Vtiger CRM to companies in need of a highly customizable and scalable CRM platform. While the platform has some drawbacks, the benefits far outweigh the drawbacks, especially for businesses that require a high degree of customization and flexibility.

Avantages :

The platform is highly customizable and can be tailored to your specific business needs. This flexibility allows you to design a CRM that works the way you want it to, rather than being forced to conform to a predetermined workflow. Vtiger CRM is very user-friendly and simple to use, even for non-technical users. This makes it simple to get up and running quickly and begin seeing results right away. The platform is highly scalable, making it an excellent choice for businesses of all sizes. Vtiger CRM can be tailored to your needs whether you are a small startup or a large enterprise.

Inconvénients :

While Vtiger CRM is a powerful platform, it can be complicated and overwhelming for users unfamiliar with CRM software. The learning curve can be steep, especially for users who are unfamiliar with sales and marketing. The platform can be pricey, especially for small businesses and startups. For some businesses, this could be a barrier to entry.