Qui utilise Vtiger CRM ?
Vtiger est parfait pour les petites entreprises qui ont des équipes de vente, de marketing ou de service client de plus en plus axées sur la mise en œuvre des processus, le suivi des performances et la croissance des connaissances.
Description de Vtiger CRM
Vtiger est un logiciel CRM qui comprend tout ce dont vous avez besoin pour être centré sur le client dans les ventes, l'assistance et le marketing. Pour aider à vendre - gérer les contacts, envoyer des campagnes d'e-mail (25 000 e-mails/mois), suivre les offres, construire et envoyer des devis et des factures. Après les ventes, créez et suivez les projets des clients et collaborez à l'aide des outils de communication intégrés. Ensuite, utilisez la gestion de cas pour fournir une excellente assistance. Rejoignez les milliers d'entreprises qui utilisent Vtiger pour prospérer.
Informations sur Vtiger CRM
Fondé en 2003
Prix de Vtiger CRM
Vtiger CRM est disponible à partir de 10,00 $US/mois. Vtiger CRM est disponible en version gratuite et propose un essai gratuit. Voir plus d'informations concernant le prix de Vtiger CRM ci-dessous.
Vtiger CRM - Fonctionnalités
Avis sur Vtiger CRM
Afficher 5 avis sur 291
Publié le 22/04/2019
Saved my working life!
Commentaires: I own and run 2 companies, one together with a good friend and she has also one more company. Since we started in 2010/2011 we have been working more and more closely together and when starting to use Vtiger in… think 2013…. We share all our business information in Vtiger. This gives our small companies a great advantage and brings security to our customers. Sometime in 2014 I got sick and started to get more and more fatigued and in the end of November 2017 I was diagnosed with ME/CFS. This means my head get tired and I have problems remember things and plan my work. Without Vtiger I would have had to stop working. No, it is really the truth! From the start we have created new modules, new checklists, new ways of project management because we wanted to hire more people and wanted them to work like we do. We have modules for customer updates of Wordpress sites, for SEO management and for support. We haven’t hired a lot of people but all these adapted workflows is now an enormous help due to my cognitive issues. I can still work, not as much as before but still working. So, thank you Vtiger!
On the first look you might get surprised of all the functions but when you start using it you will realize there are even more functions and you will love it. I do realize that if you want a CRM, support system or project management and do not want to adapt anything to your organization - then the Vtiger might not be for you. But I have never worked with a system that I didn't want to adapt. There is always some process, some pipeline that you do different than other businesses and I was so happy when I found out that I could make the Vtiger – to be my system – adapted for my needs. And I love the fact that even if we are small companies, we get good support from Vtiger.
Inconvénients: Well actually the fact that is so adaptable and still very powerful do requires that you think and plan before you start to create new pipelines, modules. Because there are so many functions that you can create a module that serves even the most complicated process. And so even if you can make anything – take the time so write done and plan the process.
Publié le 09/10/2019
Easy to use and customizable
Commentaires: I have all the clients info in vtiger but the more important info that I save are quotes and invoices, when I want to plan some strategy I just have to prepare some reports form the tool so I know how was the interaction with a specific client the last quarter.
Avantages: Its really easy to use and there are many options to customize the user experience
Inconvénients: As a CRM I would like more tools to show some specific info to my clients but in this field they are very limited
Publié le 16/01/2020
Vtiger is excellent now
Commentaires: Excellent. We think we can manage everything using excel workbooks. But once we start using something like Vtiger, we understand the difference in productivity.
1) Features, UI, all improved in the last two years
2) Instant access to lead information for monitoring sales cycle status
3) Alerts in email the way we wANT
4) Customization to PO formats and Reports
Inconvénients: 1) Customization capabilities on UI could be little more improved, which I am sure will happen very soon
Publié le 05/12/2019
Commentaires: Great way of tracking current orders, quotes, opportunities, possible leads. Statistcs tools that can help you a lotboth for accounting and strategy purposes.
Avantages: Great way to follow company's quotes, orders, leads. You can customize it easily, so it can serve your needs. It can be synchronized with losts other apps. Perfect customer support 24/7
Inconvénients: Still there are some futures that can be improved - for ex we have some issues with orders that has both taxed and non-taxed items. You can add sales quotas for opportunities, but not for smaller scale - monthly orders for ex..
Publié le 25/10/2019
QTE Training likes VTiger
Commentaires: See section pros
one of the most reasons was the accessibility of the data from wheresoever, that'S absolutely given. Another one is the Independence from Software-Systems. We are using MS and also Apple-Systems, no Problem.
Helpful is also the VT 360 App. whereever you are, and you spare time, just check for a customer or also call via mobile. the inside Team will see your activities immediately. Information that Counts.
The Adoption of the System towards some specific needs is somewhat poore. no custom Buttons available, the print-templates Editor is poor on formating and sometimes you also Need a work around for list variables to be shown.
It should have a customize package as from VT-Experts provided for teh serverbased solution (https://www.vtexperts.com/)