HR Acuity

HR Acuity

par HR Acuity

Pour qui ?

Healthcare Higher Education Financial Services Technology Manufacturing K-12 Hospitality Other Industry

Notes moyennes

22 avis
  • Note globale 4.3/5
  • Facilité d'utilisation 4.3/5
  • Service client 4.6/5
  • Fonctionnalités 4.2/5
  • Rapport qualité-prix 4/5

Informations sur le produit

  • Version gratuite Non
  • Essai gratuit Non
  • Déploiement Cloud, SaaS, web
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Service de support permanent (réponse directe)
    Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • HR Acuity
  • http://www.hracuity.com
  • Fondé en 2006

En savoir plus sur HR Acuity

Today's workplaces are shaken by risk. You can't prevent every employee relations issue, but you can manage how your organization responds. Achieve consistency in how you track, investigate and analyze with HR Acuity - the only technology platform built for employee relations management. We equip you with built-in intelligence, templates and reporting to conduct best practice, fair investigations, provide trends through forward-looking analytics, and provide trusted experiences for your people.

HR Acuity - Fonctionnalités

  • Gestion des contacts
  • Gestion des données
  • Gestion des incidents
  • Profils de sujets
  • Rapports et statistiques
  • Classification des plaintes
  • Gestion des assurances qualité
  • Gestion des cas
  • Gestion des commentaires
  • Gestion des enquêtes
  • Gestion des formulaires
  • Mesures correctives (CAPA)
  • Portail libre-service
  • Routage
  • Suivi des médias sociaux
  • Suivi des plaintes de clients
  • Suivi des problèmes
  • Base de données des employés
  • Feedback à 360 degrés
  • Gestion de la paie
  • Gestion des avantages
  • Gestion des congés
  • Gestion des performances
  • Gestion des rémunérations
  • Gestion du recrutement
  • Gestion du temps et des absences
  • Intégration des employés
  • Portail libre-service
  • Profils des employés
  • Suivi des candidatures

Logiciels les + demandés

Avis les plus utiles sur HR Acuity

Consistent

Publié le 23/04/2019
Utilisateur vérifié
Sales Associate
Mode et vêtements, 201-500 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Great for consistent record keeping, easier UX and interface to follow.

Inconvénients: I do not have any cons that I can think of to mention.

Réponse de l'éditeur

envoyé par HR Acuity le 24/04/2019

Thank you! We appreciate your support of HR Acuity and look forward to a long partnership with you and your organization.
Best,
Deb Muller
CEO, HR Acuity

Thoughts on HR Acuity

Publié le 26/10/2016
Buster M.
Driver Relations Specialist
Transport routier/ferroviaire, 10 001+ employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
4/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We use HR Acuity to document a variety of issues such as drivers seeking other employment and disciplinary issues. It's a relatively simple program to use and provides easy ways to sort and recover a lot of information. I think you can make it as simple or as detailed as necessary. However, to me the most important thing about HR Acuity is the outstanding customer support they provide. The few times that we have had program problems, they were quick to respond and get it fixed. Their support staff is friendly, knowledgeable and thorough. And by their manner, you know that they really care about you as a customer. They are glad to answer any questions you may have and listen to any suggestions. They also make sure that you are satisfied with the problem resolution. I highly recommend HR Acuity.

Avantages: Its easy to use, but makes sure you provide needed information.

Inconvénients: It would help if you could reopen cases and also delete documents that are attached to the wrong closed case in error.

Réponse de l'éditeur

envoyé par HR Acuity le 17/01/2017

Hi Buzz,
I love to hear that our support team is so responsive to your needs. When we shared your Capterra feedback, they told me you are one of their favorite (and best) users! I'm not sure you are aware but we recently released an enhancement that allows your super admin to reopen cases when necessary. That should solve your issue with attachments as well. Please let us know if there is anything else we can do to help or if you have other suggestions.
Best, Deb Muller - CEO

Superb Aide to Conducting Professional Consistent Investigations

Publié le 22/10/2010
Maureen C.
HR Director
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
Fonctionnalités
4/5
Support client
Rapport qualité-prix

Commentaires: High quality, cost effective product. Very reliable in terms of availability of system, with no service interruptions in the past 10 months of use.

Avantages: HR Acuity is of benefit to both the HR professional who is relatively new to conducting investigations as well as the seasoned investigator. For the less experienced investigator, the system lays out a useful, advisable process, for example, think through what you are trying to achieve first, then identify what documents you should review and who you should interview BEFORE you jump into the investigation. The seasoned investigator will appreciate the orderly flow of the system which forces you to slow down and document each step of the process well. The result after the investigation is done and the final report is complete, is a case report that is detailed and consistent from investigation to investigation. I highly recommend this system to anyone who conducts even ONE investigation a year. The Employee Relations Case side of the system is a helpful way of tracking FMLA cases and other minor employee complaints and issues.

Inconvénients: The only caveat I would give is that using the system MAY slow you down a bit, especially before you have built up your own series of templates for various types of investigations. Being slowed down during investigations is not necessarily a bad thing especially when the end result is high quality documentation but especially the more experienced investigator will need to be prepared for the additional time and make a commitment to utilize the system even when additional time is required.

Overall good product

Publié le 21/07/2017
Sharon W.
ER Specialist
Vente au détail, 10 001+ employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
3/5
Note globale
3/5
Facilité d'utilisation
3/5
Fonctionnalités
4/5
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Able to access other cases colleagues worked on
User friendly
Reporting functionality

Avantages: Easy to use, user friendly. Easy to retrieve documentation of close cases. Have various reporting abilities.

Inconvénients: Only able to open 1 window at a time. Spell-check functionality should actually work and give you correct spelling and not just highlight that the word is incorrectly spelled

Primary use for tracking FMLA

Publié le 30/11/2016
Patt H.
Compensation Specialist
Santé, bien-être et fitness, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We are utilizing this system for employee grievances, investigations, record-keeping of events and also Family Medical Leave tracking of documentation. Surprisingly, the FMLA tracking has involved to approximately 95% of the events in the system. It is a nice way to track and upload all required documentation.

Avantages: HRIS interface allows basic information to be populated

Inconvénients: I would like to see "Issue Description" to be included in the pop up window

Réponse de l'éditeur

envoyé par HR Acuity le 17/01/2017

Hi Patt,
Thanks for the great feedback. Glad to see the SBL has been able to make your FMLA management process more efficient. I am going to ask a member of the Engagement Team to reach out to you to learn more about your suggestion for improvement.
Best, Deb Muller - CEO

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