SimplyCast 360

Qui utilise SimplyCast 360 ?

Solution cloud de marketing automation qui permet aux entreprises de toutes tailles de gérer le marketing en ligne, hors ligne, sur les réseaux sociaux et mobiles grâce à des fonctionnalités de glisser-déposer, de flux de travail personnalisés, etc.

Description de SimplyCast 360

SimplyCast est l'un des principaux fournisseurs de logiciels de communication interactifs et multicanaux pour les organisations du monde entier. Cette plateforme de communication avec les clients à 360° est une solution riche en fonctionnalités qui associe marketing automation, marketing entrant et communication interactive. Avec des clients dans plus de 175 pays, SimplyCast offre aux entreprises la possibilité d'atteindre efficacement les clients via leur mode de communication préféré.

Informations sur SimplyCast 360

SimplyCast

http://www.SimplyCast.com

Fondé en 1999

Vidéo de SimplyCast 360
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Présentation des tarifs de SimplyCast 360

SimplyCast 360 est disponible en version gratuite et propose un essai gratuit. La version payante de SimplyCast 360 est disponible à partir de 4,95 $US/mois.


À partir de

4,95 $US/mois

Version gratuite

Oui

Essai gratuit

Oui

Déploiement et prise en charge de SimplyCast 360

Ressources d'aide

  • Service de support permanent (réponse directe)
  • Support en horaire de bureau
  • En ligne

Déploiement

  • Cloud, SaaS, web

Formation

  • Formation en ligne en direct
  • Webinaires
  • Documentation

SimplyCast 360 - Fonctionnalités

  • Bibliothèque d'images
  • Campagnes de drip marketing
  • Conformité CAN SPAM
  • Contenu dynamique
  • E-mail découlant d'un événement
  • E-mails optimisés pour format mobile
  • Enquêtes clients
  • Gestion des abonnés
  • Gestion des listes
  • Gestion des modèles
  • Pages de renvoi et formulaires web
  • Rapports et analyses
  • Répondeurs automatiques
  • Tests A/B
  • Éditeur d'e-mail WYSIWYG

Logiciels d'email marketing : afficher la liste complète

  • Ciblage géographique
  • Communication bidirectionnelle
  • Gestion des contacts
  • Modèles
  • Notifications en masse
  • Planification des scénarios

Logiciels de Emergency Notification System (ENS) : afficher la liste complète

  • CTA personnalisables
  • Campagnes de drip marketing
  • Contenu dynamique
  • Lead scoring
  • Marketing social
  • Pages de renvoi et formulaires web
  • Sales intelligence
  • Search marketing
  • Segmentation
  • Suivi des visiteurs de sites web
  • Suivi du ROI et de l'analytique
  • Tests A/B

Logiciels de marketing automation : afficher la liste complète

  • Codes courts
  • Coupons mobiles
  • Envoi de SMS en masse
  • Gestion des contacts
  • Jeux concours par SMS
  • MMS
  • Messagerie bidirectionnelle
  • Messagerie planifiée
  • Mots-clés mobiles
  • Personnalisation de messages
  • Rapports et analyses
  • Sondages et votes

Logiciels de sms marketing : afficher la liste complète

SimplyCast 360 - Alternatives

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Avis sur SimplyCast 360

Lire tous les avis

Note globale

3,5/5

Note moyenne

Facilité d'utilisation 3,7
Service client 4,2
Fonctionnalités 3,9
Rapport qualité-prix 3,8

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Mark D.
BIM Coordinator
Construction, 1 001-5 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Source : GetApp
  • Publié le 29/07/2017

"Simply Awesome"

Avantages: Customer service works closely with the Dev team
Easy to use interface
Lots of video tutorials
A host of useful tools for simple automation.

Inconvénients: There is a lot of 'saving progress" prompts, mind you I've never lost work. Wish you could zoom in the canvas.

  • Source de l'avis 
  • Source : GetApp
  • Publié le 29/07/2017
Chad L.
Knowledge Mobilization Specialist
Hôpitaux et soins de santé, 10 000+ employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 05/03/2020

"Great new platform that needs more recognition!"

Commentaires: Outstanding.

Avantages: The product is exceptionally easy-to-use and the customer service is extraordinary. My Account Manager, [SENSITIVE CONTENT HIDDEN], is light-speed and generally resolves any issue (not there is many) within an hour.

Inconvénients: There was a little bit of difficulty getting the email authentication working but I take it that this was my company not SimplyCast.

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 05/03/2020
Ian M.
MD
Vente au détail, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    1 /5
  • Facilité d'utilisation
    1 /5
  • Fonctionnalités
    1 /5
  • Support client
    1 /5
  • Rapport qualité-prix
    1 /5
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 16/02/2017

"Simply Awful!"

Commentaires: We used Simplycast for around 4 years and it was torture from start to finish. Firstly the interface is clumsy and clunky. even when you do manage to work around the frequent screw ups it produces, it often just junks your entire email campaign with no way to recover it. You can spend hours trying to figure out ways of getting the GUI to actually render something that approaches what you're trying to achieve and then you find out after testing that it simply doesn't work. On other occasions you'd make one small change to a layout and it would break everything else you'd spent hours trying to get right. On one occasion I discovered that the email we'd composed missed out huge chunks when sent to an Outlook mail client. I contacted support to be blithely told that their system doesn't support Outlook, even though it's the single most popular email client on the planet! The final straw was when I scheduled an important campaign to run a week or so before Black Friday. After realizing it hadn't gone out I again contacted support to be told they were having 'issues' (a familiar story from Simplycast). Not only had the campaign not gone out, it was stuck in their mail queue meaning I couldn't send anything else out. After several days of this, we gave up and signed up with a different company. After explaining all this to their support guy he offered to refund us back the outstanding credits on the account. Another 3 months went by and we never received the refund or even any contact from them. When I called them I'd get another litany of excuses about the finance department having 'issues'. Finally, I was told they'd basically changed their minds and weren't going to give us the refund after all. Although they never bothered to tell me any of this as they were apparently not able to email or call me. That's from a company who are supposed to be communications experts. The only reason we had such a large credit on the account was that their pricing information was misleading in the first place which led to us racking up huge bills on an account we rarely used. They offered a 'roll over' service on unused credits for an extra $ a month. But somehow this meant we still paid for the rolled over credits every month. A small bill of around $16 a month ballooned to around $ a month before we realised what was happening. After complaining they agreed to convert the outstanding credits to pre-paid and we assumed we'd eventually use them up. But as each email campaign was so difficult to launch we rarely bothered. The $ refund wasn't even close to what we'd lost during this fiasco but it was a historical debt so I accepted the offer as a good will gesture. Although ultimatley even that was screwed up! The whole experience with Simplycast is appalling from beginning to end. From their terrible system, to their laughable customer care department. We moved to another service and it's like night and day. Everything works, it takes around and hour to set up and test a campaign (as opposed to a couple of days with Simplycast) and we're also seeing massive increases in our opening ratios. Something like 10-12% as opposed to 3-5% with Simplycast. So its not just an awful experience for you as the user, your customers don't see half of the messages you pay for anyway! Basically avoid them like the plague and check out one of the plethora of much better run and much more responsive services out there.

Avantages: None

Inconvénients: Difficult to say which is worse - the waste of money or the waste of time. If I could have given them zeros stars I would.

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 16/02/2017
Karen B.
Marketing & Communications
Automobile, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 19/10/2020

"VERY PROFESSIONAL & USER-FRIENDLY EMAIL MARKETING SERVER"

Commentaires: Since I first began using SimplyCast in late 2016, they upgraded their Email Editor features & expanded their Marketing Automation tools many times – offering various channels of communication (including social media). And no coding or sophisticated computer skills were required for this comprehensive user-friendly system. With the SimplyCast system, my communications always look very professional and made my contact list management simple.

Avantages: There were many layouts from which to select & customize for my regular email newsletters. I always uploaded my own photos and could save content in a re-usable template for future messages. The analytics were also helpful with stats on how many opens & clicks occurred for any particular email campaign, as well as specifics on soft & hard bounces and any unsubscribes. And most of all—I LOVE THEIR CUSTOMER SERVICE & SUPPORT! SimplyCast was always responsive to any email inquiries or requests, so I didn’t feel like a “number”!

Inconvénients: Not really a "Con" - but there were way more marketing automation tools & choices than I even needed!

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 19/10/2020
Prudence H.
Direct Marketing Manager
Biens de consommation, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 15/01/2020

"Email Marketing with Dedicated Help"

Avantages: The best feature of SimplyCast is the dedicated support. It's fairly intuitive and easy to use. However, with most email marketing systems, if you get stuck you have to use online help. I actually have someone dedicated to helping me. And he is the best! Quick, efficient and very friendly.

Inconvénients: Upgrades tend to drop some fairly basic user features.

  • Source de l'avis 
  • Publié le 15/01/2020