--- description: Bonterra Network for Good : qu'en pensent les utilisateurs ? Lisez les avis clients sur Bonterra Network for Good, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bonterra Network for Good - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des dons](/directory/30548/donation-management/software) > [Bonterra Network for Good](/software/111128/bonterra-guided-fundraising) # Bonterra Network for Good Canonical: https://www.capterra.fr/software/111128/bonterra-guided-fundraising Page : 1/39\ Suivant: [Page suivante](https://www.capterra.fr/software/111128/bonterra-guided-fundraising?page=2) > Un logiciel de collecte de fonds, de gestion des donateurs et de sites de dons qui a aidé plus de 125 000 organismes à but non lucratif à collecter 2,4 milliards de dollars. > > Conclusion : 937 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Bonterra Network for Good ? Network for Good propose un logiciel de gestion des donateurs intégré aux principaux sites de collecte de fonds et un coaching personnalisé pour les organismes à but non lucratif en pleine croissance basés aux États-Unis. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 937 Avis | | Simplicité d’utilisation | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Bonterra - **Pays**: Washington, É.-U. - **Entreprise fondée en**: 2014 ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000 - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Accès mobile - Base de données de membres - Billetterie - CRM - Comptabilité - Don en ligne - Don récurrent - Dons par SMS - Enchères en ligne - Facturation - Gestion de la communication - Gestion des bénévoles - Gestion des campagnes - Gestion des collectes de fonds - Gestion des contacts - Gestion des donateurs - Gestion des formulaires - Gestion des inscriptions - Gestion des offres - Gestion des promesses de don - Gestion des reçus - Gestion des événements - Intégration des médias sociaux - Mise en vente en ligne - Option d'achat instantané - Promotion sociale - Rapports et analyses - Rapports et statistiques - Traitement des paiements - e-mail marketing ## Intégrations (1 au total) - QuickBooks Online ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Chat ## Category - [Logiciels de gestion des dons](https://www.capterra.fr/directory/30548/donation-management/software) ## Catégories connexes - [Logiciels de gestion des dons](https://www.capterra.fr/directory/30548/donation-management/software) - [Logiciels pour ONG (organisation non gouvernementale)](https://www.capterra.fr/directory/30805/nonprofit/software) - [Logiciels pour enchères](https://www.capterra.fr/directory/30528/auction/software) - [Logiciels événementiel](https://www.capterra.fr/directory/20030/event-management/software) - [Logiciels de collecte de fonds](https://www.capterra.fr/directory/20047/fundraising/software) ## Logiciels similaires 1. [Givebutter](https://www.capterra.fr/software/172048/givebutter) — 4.8/5 (871 reviews) 2. [Donorbox](https://www.capterra.fr/software/156860/donorbox) — 4.8/5 (625 reviews) 3. [DonorPerfect](https://www.capterra.fr/software/2698/donorperfect-fundraising-software) — 4.5/5 (1415 reviews) 4. [Zeffy](https://www.capterra.fr/software/220131/zeffy) — 4.8/5 (479 reviews) 5. [Bloomerang](https://www.capterra.fr/software/131207/bloomerang) — 4.7/5 (1287 reviews) ## Avis ### "Vivian's Door Network For Good Review" — 5.0/5 > **Janice** | *14 juin 2021* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: The software is feature packed and there is great customer support. An individual coach makes the experience operating the software within the framework of your fundraising efforts is the icing on the cake. > > **Inconvénients**: There are a lot of moving pieces, so you have to stay abreast of the software. > > I've had an overall great experience with Network For Good. My coach makes sure that I know how to use the software to accomplish our fundraising goals. ----- ### "Such a great tool ...especially for a new non-profit or ministry" — 4.0/5 > **Angela** | *25 mars 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 8.0/10 > > **Avantages**: When we began as a new organization - this was a super useful and helpful tool for us. We have now moved from the infant stage of development to a more mature stage where we have been able to utilize our NFG data to learn more about the trends of our donors. > > **Inconvénients**: I appreciate the confidentiality and security of the platform but wish that as an organization we could be trusted to input our donors as they join us into NFG with thier recurring donation commitment and if given to us the credit card information they provide us. Many donors I feel will give on the spot at an event by writing in the payment information but so many are still intimidated by the QR code, and getting on a device to do it whether there or at home when they may forget. I also wish the month end ( LDOM) Dashboard would be still be there with all the graphs etc....maybe saved somewhere so on the 5th as I prepare for board meeting the graphs would be there. > > As the Founder, Exec. D. I used NFG more often than I do today in the early years - however I do appreciate the way that it has helped guide us with donor development. My most recent Director of Admin was really able to organize our groups, and contacts in a way that was more helpful for us, we are still not super savvy with our Bonterra Guided Fundraising...we seem to be always running at such a fast pace in our ministry that we lack the time to sit through all the webinars and read the very many emails that come through but we do feel it is a great product and look forward to utilizing it a bit more in the future. ----- ### "Manque de support client" — 1.0/5 > **Brandon** | *10 février 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 0.0/10 > > **Avantages**: C'était génial quand il y avait un réseau pour de bon et que l'on pouvait parler à un représentant dédié en direct. > > **Inconvénients**: Il n'existe aucun support client et lorsque vous ouvrez un ticket par e-mail, vous obtenez une réponse générique sans résolution. > > Si vous appréciez un véritable service client, cherchez ailleurs. Depuis le rachat de cette entreprise, la qualité du support s'est complètement dégradée. Ce qui était autrefois un service réactif et serviable est devenu un cauchemar impersonnel et automatisé. Nous avions un problème récurrent qui n'a jamais été résolu, car nous ne pouvions jamais joindre une personne en personne. Chaque tentative de contact avec le service client se soldait par des réponses automatiques, des numéros de ticket interminables et des réponses génériques, mais jamais par une personne réelle disposée à prendre en charge le problème. Il n'y avait aucune responsabilité et aucune tentative de nous aider véritablement. La goutte d'eau qui a fait déborder le vase ? Au lieu de résoudre notre problème ou de proposer une véritable solution, l'entreprise a résilié notre compte sans notre consentement. Plutôt que de communiquer avec ses clients, elle a opté pour la facilité : étouffer les plaintes au lieu d'améliorer son service. C'est un parfait exemple de la façon dont un rachat d'entreprise peut ruiner une entreprise autrefois fiable. Lorsque le service client est remplacé par des mesures de réduction des coûts et l'automatisation, il en résulte une entreprise qui ne se soucie plus de ceux qui la maintiennent en activité. Si vous souhaitez être traité comme un client privilégié, et non comme un simple numéro de ticket d'assistance, choisissez une entreprise qui propose toujours une assistance humaine et en direct. Trouvez un fournisseur qui écoute réellement, répond aux préoccupations et privilégie le service à la rentabilité. Cette entreprise a prouvé que les clients ne sont plus une priorité, et c'est pourquoi nous avons choisi de nous adresser à un autre fournisseur. ----- ### "Very satisffied" — 5.0/5 > **Susan** | *21 mars 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: Very helpful information. All presenters were focused, friendly and effective communicators. > > **Inconvénients**: Not a thing. The information was useful - no straying off topic - and the presenters made their work and mine seem human and accessible. > > I always learn useful information and appreciate the real people at Bonterra pitching in to help. ----- ### "Pretty incredible system overall" — 5.0/5 > **Maria** | *1 décembre 2025* | Santé, bien-être et fitness | Taux de recommandation : 3.0/10 > > **Avantages**: As a grant writer I mostly use Network for good to enter our donor funds as they come in and to keep track of grants that we receive. I'm really valuing how easy it is to use the system. I don't have to do a ton of work to get the necessary info entered. I like that when I start to type in addresses of new contacts it finds the address and populates the rest of the fields. I also like the new AI tool for creating reports I was able to ask for reports that reflected favorable outcomes just to test it out and it was clever enough to figure out what data looks decent and to send that to me. Although we haven't used it I think the text and video tools are a nice option. As somebody who values using tech I think it's good to have these things in place for when the organization is ready to do such but right now we're a little bit old-fashioned in some ways. > > **Inconvénients**: I think for me having a couple of categories to enter the information into is unnecessary because most of the time it's duplicated when I have the drop-down option to disseminate where the funds are to be attributed to and for what cause. I also find that it is challenging that we receive the checks and have to process them and then enter everything manually versus there being some sort of havingl way to do that like the bank has where I just photograph a check and it's pushed through somehow. Perhaps they still have to do their manual entry thereafter I'm not sure. I also wish that there was a way to find a partnership with a mail delivery service that would allow for outgoing paper thank you letters and newsletters. This would save a lot of messing around internally although we do appreciate being able to see what we want in the thank you letters I write them then they go to my boss who has to review and print and sign them and I'm not sure if there could be a real low cost worker on for this that still gets them a paper letter in the mail for both gratitude and receipting etc. A few ideas that I like that are not necessarily negative I would love to have a regular chance to meet with other Grant writers and fundraisers via teams or zoom to discuss the challenges we face and how we navigate obstacles. I am suggesting this because I am getting the opportunity to do this through procurement Express and it's really helping me to come up with some solutions and to be able to share ideas. This might help me to gain some understanding of what I might be able to use Network for good for besides just documentation which we retain internally. If I could do some really cool things with it that help our organization that would be amazing. I just don't know the system as well as I could and it's hard for me to understand what benefits there might be beyond documentation so far. I would also love some tools like a database so grant opportunities perhaps and a way to sort which ones we applied for which ones we receive money from which ones are outstanding duty it's an amounts all of that but I know that's asking a lot haha > > Overall I think you're incredibly fastidious you're on The cutting edge you're very conscientious of staying in communication with your client base you're willing to shape your software to meet the changing needs and your frequently sharing updates on information to show how to use the software more effectively. I find the too easy to use and I enjoy those interactions. Overall it's really a pretty great software system. ----- Page : 1/39\ Suivant: [Page suivante](https://www.capterra.fr/software/111128/bonterra-guided-fundraising?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/111128/bonterra-guided-fundraising) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées